Highlighting the hotel’s commitment to sustainable operations and environmental stewardship Two Seasons successfully received the Green Key certification. Green Key is instrumental in verifying the hotel’s environmental performance, focusing on its sustainable practices, environmental awareness among stakeholders, and efforts to reduce utility consumption. The hotel adheres to a sustainability policy and action plan that guides its activities annually. In addition, a monthly meeting with the sustainability committee ensures that objectives and activities remain on track and up-to-date. Relevant information about sustainability is shared with guests through various channels, including social media, the hotel’s website, pre-stay emails, check-in interactions, elevator screens, and on guestroom TVs. The hotel also encourages guests to use green transportation and visit green areas.
Among the hotel’s environmental facilities are a water bottling station to reduce plastic bottle usage, a composting machine that transforms food waste into fertilizer, and an online system designed to reduce paper usage.
As a corporate member of the Emirates Environmental Group, the hotel participates in environmental activities, including recycling, clean-up efforts, and tree planting campaigns.
The hotel actively contributes to the “UAE’s Zero Food Waste” goal by donating Ramadan food boxes to the UAE Food Bank and Dar Al Ber Society. Signage in the restaurants reminds guests to take only the amount of food they can consume. Vegetarian options offered in the restaurants are locally sourced, and food is served in bite-sized portions and small containers to further minimize food waste. Guests who book for meetings and social events are given the option to host green events.
The hotel encourages participation in sustainability activities and welcomes feedback and suggestions from guests and staff. Guest feedback is gathered from online reviews, including the post-stay survey, TripAdvisor, and Google.
Two Seasons Hotel’s notable sustainability recognitions include the 2023 Arabia CSR Awards – Hospitality category, the 2024 Emirates Recycling Awards for the e-waste, glass, and mobile phone categories, the 2020 Green Globe Gold status, and the 2025 TripAdvisor Travelers’ Choice Awards.