Tag Archives: voco survey

While travel restrictions continue for parts of the world, many of us are now able and willing to travel once again, with vaccine drives in many countries enabling open borders. As we become more open to taking vacations, a new global travel survey has found that UAE travelers seek a homely experience when staying in a hotel, with 36% saying they like to feel like they’re visiting a friend’s home.  Nearly a fifth (19%) said they are bothered when there aren’t personal touches in their hotel. Cleanliness and comfort were among the highest priorities for guests, with an uncomfortable bed rated the most disliked factor about a hotel stay (33%), while nice food and clean rooms or communal areas among the experiences most likely to make guests book again, at 49% and 43% respectively. On the dining front, 37% of those surveyed said they prefer it when there are a mix of cuisines on offer, while 36% would like more buffet or help yourself options.  And with an emphasis on feeling at home crucial to UAE hotel guests, it’s not surprising that 36% prefer when food is served for longer hours e.g. not just a two hour window for breakfast, lunch or dinner.  And with clean eating a key trend, 13% said they dislike it when there aren’t enough vegan or vegetarian options on hotel menus. Sustainability was also a key point of interest for UAE guests with nearly half (46%) keen to see hotels purchase more environmentally friendly products, for example, using glass instead of plastic, which 41% would support. However, the survey commissioned by voco hotels to launch their new Turn Up Service found guests’ experience with staff …

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