Tag Archives: training

Radisson Hotel Group announced the launch of the Concierge Navigation to Success Program (NTS), a new learning programme designed for Saudi professionals working in the hospitality industry. The initiative launched at Park Inn by Radisson in Riyadh, Saudi Arabia with key stakeholders from the Radisson Hotel Group supervised by Ministry of Tourism (MOT) that was represented by Princess Noura bint Khalid Al-Saud, the Learning & Development Partnership Manager at the Ministry of Tourism of Saudi Arabia. The Concierge Navigation to Success Program launched for Saudi professionals is part of the group’s ongoing expansion strategy in the Kingdom and further cements its intensive recruitment efforts in one of its key market feeders of the region. Designed to upskill the concierge team at Radisson Hotels in the Kingdom of Saudi Arabia, the NTS programme will equip the concierge agents with the tools and resources needed to grow in their career and succeed. This initative is also aligned with the Saudi 2030 vision to raise the contribution of the tourism sector to the domestic product to more than 10% and to provide one million additional job opportunities. Princess Noura Al-Saud said: “We’re delighted to see international hotel groups focus on further development in the Kingdom in line with the Saudi Vision 2030. This only speaks to the group’s commitment to inspiring young adults and the new generations with tailored learning programmes to ensure career growth and the delivery of world-class services. The Human Capital Development Deputyship at the Ministry will always support such an initiative where it comes to develop and uplift the skills within the sector”. The NTS programme aims to enrich the team’s skills needed to tailor guests’ experiences and create …

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