Tag Archives: T3 DXB

Plaza Premium Group, a pioneer, industry leader, and the world’s largest provider of airport hospitality services and facilities delivers the remote worker’s dream with the launch of its new ‘Their Patio’ arrivals lounge at Terminal 3, Dubai International (DXB). The lounge invites travelers to re-think how we use our airport dwell time by honing in on the ‘Work from Airport’ concept. The new space is designed to give both business and leisure travelers the option of stepping outside the bustle of the airport and enjoy a peaceful moment al fresco, all while receiving the services they need for comfort, convenience and efficiency in a single location. Centrally located next to the Duty-Free, Their Patio’ is a unique combination of two concepts: ‘Work from anywhere’, and ‘co-working space’. The first-of-its-kind space in the region, it is open to all travelers offering a collaborative work place you can comfortably work at the airport and bringing together a global business community in the airport space. The 523sqm venue features a concierge service, meeting rooms, co-working space, phone booths, a wide range of healthy F&B offerings, a print room, a conference room, and business Consultancy services for all PRO services, Visa inquiries, Accountancy, VAT along with several other facilities for guests. The lounge also has a pop-up area for small exhibitions and retail brands with focus on art, luxury, and entertainment collaborations to make for an interactive experience. Plaza Premium Group’s CEO, Song Hoi-See, commented:” The Plaza Premium Group brand stands for innovation in travel. The long-term vision is to make travel better, today, tomorrow, and beyond. We are committed to changing the way one travels by bringing comfort and convenience; re-thinking how we …

Emirates is introducing 25 mobile Check-in Ports at Dubai International airport Terminal 3 as part of its commitment to continuously innovate at every customer touchpoint and improve the journey experience. These portable units will be deployed throughout the check-in halls at Dubai Airport Terminal. Agents at the Check-in Ports, which were developed in the UAE, will help check-in customers, weigh the bags, tag them, and will also provide boarding passes. Once tagged, porters will place luggage on a dedicated belt destined for each passengers’ aircraft. Each Check-in Port has a scale attached to it for weighing luggage and Emirates’ agents will be also on hand at each station to provide assistance and answer any queries passengers may have. Passengers with two or less bags checking in at Economy, Business and First Class will be encouraged to use the service, which will help cut down on queues and reduce waiting times during peak hours. Adel Al Redha, Emirates’ Chief Operating Officer, said: “The use of advanced technologies and robots will continue to be introduced in our operational and customer touchpoints. We are committed to continually uplift our services and provide our customers a seamless experience and better journeys. Our latest Check-in Portals are a step in this direction and we are also working on other initiatives that rely on technology and artificial intelligence, to be introduced in the near future at different areas. We are fortunate to work with partners who share the same vision in utilising digital platforms and advanced technologies to improve processes and ultimately, customer experience.” Emirates’ drive for ceaseless innovation and unrivalled customer experience has seen the airline previously launch an integrated biometric path at Dubai International …