Tag Archives: President

Etihad Airways inks codeshare agreement with Royal Jordanian to enhance guest experiences

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Etihad Airways and Royal Jordanian have announced a new codeshare partnership to provide customers with greater access to key leisure and business destinations in North Africa, Europe, Canada, Asia and Australia. This is the first such partnership between the two airlines which offer multiple daily services between their respective hubs in Abu Dhabi and Amman. The partnership will see Etihad Airways place its ‘EY’ code on Royal Jordanian’s flights from Abu Dhabi via Amman’s Queen Alia International Airport to Larnaca and Berlin, while Algiers, Tunis, Vienna and Montreal will be added to the agreement soon. In turn, Royal Jordanian will initially place its ‘RJ’ code on Etihad Airways services from Amman to Abu Dhabi and vice versa, and then from the UAE capital to Brisbane and Seoul. Subject to government approval, RJ will also market Etihad flights from Abu Dhabi to Ahmedabad, Bangalore, Calicut, Cochin, Delhi, Chennai, Mumbai, Hyderabad, Trivandrum, Manila, Beijing and Shanghai. Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said, “This partnership reinforces the deep cultural, tourism and trade connections between the UAE and Jordan, and opens up a new world of opportunities for our customers. Both the airlines share the common values of genuine Arabian hospitality and service, combined with the next-generation fleets, enviable reputations for efficiency and reliability, and a combined network spanning the globe.” Stefan Pichler, President and CEO, Royal Jordanian, said, “We are delighted to have Etihad Airways beside our codeshare partners who help us grow in different markets. This move is bound to expand our presence in Asia and Australia, which are key destinations for many RJ customers. This commercial partnership offers convenient transiting in Amman and Abu Dhabi to their final …

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Millennium Hotels and Resorts MEA launches Emiratisation programme

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Millennium Hotels & Resorts has launched the ‘TooMooH’ Internship Development tier as part of the ‘TooMooH’ programme, – a concerted programme to accelerate Emiratisation and promote regional talent and leadership development in the hospitality sector. This programme aims to integrate UAE nationals into the booming hospitality sector and boost their presence in the job market. According to Alpen Capital’s latest report on GCC Hospitality Industry 2018, the UAE hospitality market is expected to reach $7.6 billion by 2022 at a five-year CAGR of 8.5 per cent (2017-2022) and international tourist visits are expected to grow at a five-year CAGR of 4.3 per cent to 25.5 million while the hotel supply is expected to grow at a five-year CAGR of 6 per cent to 183,718 hotel rooms. These additional hotels will require a large hospitality professional talent pool. However, without the engagement and employment of local talent, hoteliers would find it difficult to manage such a large industry with just foreign professionals. The TooMooH Internship Development Programme (TIDP), part of the recently launched TooMooH initiative by Millennium Hotels and Resorts MEA, is aimed at increasing local employment in the hospitality industry and the overall private sector and designed for UAE national undergraduate students to gain work exposure. The duration of TIDP could range from three to six months. As part of the initiative, Millennium Hotels and Resorts MEA will partner with local colleges and universities to provide UAE national students with a comprehensive programme to support their enhancement of knowledge and skills, thus contributing positively to the hospitality industry and the country. “The Arabs are globally known for their warm hospitality tradition. However, the hospitality industry in the Arab world is …

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Dubai Tourism and HIS Co sign MoU to attract Japanese travellers to Dubai

Issam Kazim, CEO of DCTCM and Tatsuya Nakamori, President of H.I.S. Japan signed the MoU

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) and HIS Co, one of Japan’s leading travel agencies, signed a Memorandum of Understanding (MoU) in Tokyo to confirm a strategic collaboration between the two entities. This month’s agreement marks the first-of-its-kind for Japan’s travel and tourism sector, and emphasises the commitment from Dubai Tourism and HIS Co, to increasing awareness amongst Japanese travellers, while positioning the emirate as the destination of choice across multiple target audiences including female travellers, honeymooners, families and seniors segments. The MoU was signed by Issam Kazim, Chief Executive Officer, Dubai Corporation for Tourism and Commerce Marketing (DCTCM) and Tatsuya Nakamori, President, HIS Japan at the HIS headquarters in Tokyo. The MoU outlines plans to deliver an enhanced visitor experience for Japanese tourists in Dubai by providing increased ease of access to marketing collateral for the emirate’s variety of travel products, tailored information through localised campaigns and retail store promotions in major cities across Japan. Kazim said, “HIS is a significant partner for Dubai with its considerable reach across the Japanese market and longstanding history in the travel sector. Our future focused collaboration allows us to promote Dubai as the destination of choice for Japanese travellers, as we work together to drive our efforts in the market. We have seen continued positive growth in the number of Japanese guests visiting the city.” Tatsuya Nakamori, President, HIS Japan said, “Dubai is the number one destination in the Middle East for HIS due to its level of safety, variety of tourist attractions and high quality accommodation options. We have seen consistent growth in the demand for travel to the emirate from Japanese tourists, and are expecting this to …

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Sabre acquires Farelogix to offer innovative solutions to airlines

Dave Shirk, president of Sabre Travel Solutions and Jim Davidson, CEO of Farelogix

Sabre Corporation has entered into an agreement to acquire Farelogix, a recognised innovator in the travel industry with advanced offer management and NDC order delivery technology used by many of the world’s leading airlines. Sabre expects that upon close, the acquisition will allow the company to accelerate delivery of its end-to-end NDC-enabled retailing, distribution and fulfillment solutions. Based in Miami, Farelogix provides a suite of SaaS solutions that enables carriers to dynamically create, control, optimise and deliver personalised and differentiated offers across sales channels. These airline-controlled retailing, merchandising and distribution capabilities complement Sabre’s existing retailing and merchandising solutions and future product roadmap. “Farelogix’s investments in offer management and NDC order delivery will help us accelerate our plans to deliver future-ready retailing, distribution and fulfillment solutions that unlock increased value for the industry,” said Sean Menke, President & CEO, Sabre. “By integrating Farelogix’s capabilities into Sabre’s leading airline technology platform, we’ll be able to offer the innovative and comprehensive solutions that airlines require, backed by best-in-class technology and the deep expertise that our teams bring to market.” Building upon Farelogix’s GDS- and PSS-agnostic capabilities, Sabre expects to drive faster innovation in the dynamic and highly competitive airline IT space to enable airlines to accelerate their own growth and profitability while benefiting customers across the travel ecosystem. “For the past few years, Farelogix and Sabre have worked together with shared customers to implement our complementary technologies to solve some of the industry’s toughest challenges. Today’s announcement is a natural evolution of the successful, ongoing collaboration between our two companies,” said Jim Davidson, CEO, Farelogix. “Sabre shares our vision for innovation and has the leading technology, resources, and global presence to help us …

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Marriott opens world’s largest Four Points by Sheraton in Makkah

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Four Points by Sheraton has announced the opening of Four Points by Sheraton Makkah Al Naseem in Saudi Arabia – the brand’s largest property globally. Adding over 1,100 rooms to the Holy City, the hotel is situated in the Al Naseem district and is in close proximity to the centre of Makkah and the holy Masjid al-Haram. “The trajectory for religious tourism into Saudi Arabia continues to grow, resulting in a strong demand for hotels in the Holy Cities,” said Alex Kyriakidis, President and Managing Director – Middle East & Africa, Marriott International. “We are delighted to open our fifth property in the Holy City of Makkah. Four Points by Sheraton Makkah Al Naseem offers pilgrims the brand’s excellent service and a comfortable hospitality experience in the Holy City. With this opening, we now operate 24 hotels in the country and are on track to double our presence in the Kingdom in the next five years.” Four Points by Sheraton Makkah Al Naseem features 1,136 spacious and modern guest rooms including 121 suites, offering unmatched views of the holy city of Makkah. Reflecting the brand’s promise to provide what matters most to today’s independent travellers, the hotel offers the brand’s defining touches including complimentary bottled water in all rooms, fast and free Wi-Fi throughout the hotel and an energising breakfast with fresh coffee. The hotel includes four dining concepts, Al Sharq, Asia House and two Lobby Cafés.

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Arab states look to expanding trade ties with Brazil

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The Arab-Brazilian Chamber of Commerce (ABCC) hosted the Brazil-Arab Countries Economic Forum on April 2, 2018 in São Paulo, Brazil in an effort to expand trade relations between the South American nation and the Arab world. The forum was held on the theme ‘Building the Future’ at Hotel Unique in partnership with the Union of Arab Chambers and the League of Arab States. High-level authorities, representatives from development agencies and specialists joined six thematic panels to talk about incentives, investment policies and opportunities that can be taken advantage of by both Brazilian and Arab companies, and organisations. Rubens Hannun, President, ABCC, said, “There are synergies still to be explored and plenty of room to grow in the flourishing relations between Brazilian and Arab organizations. The forum provided an ideal platform to discuss key avenues that would enable us to bring our ties to the next level of development. Bringing major stakeholders under one roof is definitely a step closer to our goal of strengthening further our cooperation to achieve mutually beneficial results.” Many leading sectors provide numerous collaborative opportunities for both Brazil and the Arab region, including construction, finance, renewable energy, food security, logistics, innovation, tourism, technology and investments. The panel discussions highlighted the growth potentials of some of these key areas.

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Bahrain launches its first Park Regis hotel

Park Regis Lotus Hotel Exterior

StayWell Holdings announced the expansion of its Park Regis brand into Bahrain with the opening of the country’s first Park Regis hotel in the city of Manama (Juffair). Centrally located in Bahrain’s capital of Manama, Park Regis Lotus Hotel has easy access to the diplomatic area and Bahrain Bay in Manama. The 19-storey hotel offers 164 luxuriously appointed guest rooms, an onsite fitness centre with 24-hour gymnasium and lap pool, and state-of-the-art business facilities. With entertainment front of mind, Park Regis Lotus Hotel boasts an array of premium onsite restaurant and bar options including buffet breakfast and casual dining, a patisserie and tearoom, and a roof top café. Simon Wan, President & Director, StayWell Holdings, said, “Alongside our parent company, Prince Hotels & Resorts, StayWell Holdings is in the midst of an exciting rapid development programme with plans to expand both brands internationally, with a current focus on the Middle East. Opening the Park Regis Lotus Hotel in Bahrain is an exciting achievement for StayWell to further cement its Park Regis brand in the region, with two Park Regis hotels already operating in Dubai and a further two under development for the Middle East”

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Rehlat partners with Sabre for online business growth

Rehlat and Sabre executives

Rehlat, an online travel agency, has renewed a long-term agreement with Sabre Corporation to continue using its technology to power its online platform, Rehlat.com. For the past two years, Rehlat has been using Sabre’s technology and travel management services to help increase its online conversion performance, grow revenue, improve customer satisfaction levels and personalise its services offered to customers. “We have witnessed strong double-digit growth since we launched in 2015,” said Bader Al Bader, President and Founder, Rehlat. “Sabre’s global expertise in online travel, impressive dedication and cutting-edge technology have enabled us to succeed in a highly competitive marketplace and tap into the growth of the online travel industry. We have also used Sabre’s APIs to roll out new capabilities in mobile to meet the growing expectations of our tech-savvy travellers.” “Consumer behaviour is rapidly changing in the region, and this is fuelled by personal technology that is faster and more accessible,” said Raymond Vrijenhoek, Vice President, Sabre Travel Network Middle East. “Online travel agencies have been quick to respond to this, using the latest web service and API technology to give travellers what they want – the right product at the right time and in the right context. Rehlat shares our passion and trust that technology can simplify the complexity of today’s travel.”  

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IHG, Dur Hospitality to launch Crowne Plaza in Riyadh this June

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InterContinental Hotels Group (IHG) has signed up with Dur Hospitality for a franchise agreement of Crowne Plaza Riyadh Palace, under the master franchise agreement signed earlier for four hotels. Currently operating as Riyadh Palace Hotel, the property is expected to be rebranded to Crowne Plaza by June 2018. The hotel totals to 304 rooms, over 1400 sqm of meeting space, a business centre along with an outdoor pool, lounge and a spa. It offers a range of authentic and contemporary cuisine at the hotel’s restaurant and at the Lobby Café. Ahdab, President, Hotel Operations—Dur Hospitality said, “We are delighted to partner with IHG yet again, for their world-class brand Crowne Plaza, making this our second hotel with them, following the opening of Holiday Inn, Tabuk. Riyadh has solidified itself as a commercial hub, attracting business travellers from domestic and international markets.” “Incorporating an element of French design, the hotel is strategically located in the Ministries Area, a popular business district, making it an ideal and convenient location for the business community”, he further added.

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SaudiGulf Airlines to start double daily to Dubai from March 1

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SaudiGulf Airlines will launch its maiden international operations to Dubai as a double daily flight catering to the corporate and leisure travellers between the two nations from March 1, 2018. The flight will departure Riyadh at 07:50 and arrive Dubai at 10:55, and commence departure from Dubai at 12:10 with arrival at 13:05 in Riyadh. The other flight timings will be 16:00 departing Riyadh and reaching Dubai by 18:55, and departing Dubai at 20:55 and reaching Riyadh by 21:50 with a starting all inclusive fare of AED 999. It will be a two configuration A320 with 16 Business First class seats and 120 seats in economy, an in-flight entertainment system, Wi-Fi service onboard along with a dedicated chauffeur service in Riyadh. Samer Majali, President and Chief Executive Officer, SaudiGulf Airlines stated that after just one year and two months of domestic operations in the Kingdom of Saudi Arabia, they found the niche in Dubai in the international market to serve a destination with the most amount of traffic. This strategic decision was taken by SaudiGulf Airlines considering the strong affairs between the Kingdom of Saudi Arabia and the United Arab Emirates, supported by Dubai Tourism to provide greater varieties to travellers from both countries.

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