Tag Archives: partnership

Riyadh Air and IBM announced the signing of a strategic agreement in which IBM Consulting will be the lead systems integrator to support creating, building and orchestrating the technology foundation that can help the digitally native airline to offer exceptional and seamless travel experiences. Together, Riyadh Air and IBM Consulting have already created the airline’s digital and technology strategy. Now, Riyadh Air has selected IBM Consulting to support building the key business and technology capabilities that underpin the strategy. That includes implementing and integrating more than 50 airline industry solutions and core technology capabilities, including security, infrastructure, integration and data platforms, using a hybrid cloud approach. IBM will also orchestrate the work of over 40 partners by providing program and technical governance, project management, quality assurance, change and communications management and training. The collaboration is expected to help position Riyadh Air strategically within the broader ecosystem to offer digital innovations and exceptional experiences for travelers and guests. Riyadh Air aims to create a world class airline with personalized and seamless guest experience powered by AI and state of the art digital technology, taking obsessive care for details that create memorable micro-moments across the traveler journey. It also includes empowering employees with data-driven insights and new ways of working to help Riyadh Air better serve their guests. “Our ambition is to launch our first flight in 2025 and put Riyadh Air at the cutting edge of digital technology and innovation within the aviation industry, adopting the best international sustainability and safety practices to deliver an exceptional travel experience, for our guests locally and internationally,” said Adam Boukadida, Chief Financial Officer, Riyadh Air. “IBM Consulting will be our principal partner driving us …

Red Sea Global (RSG) announced the successful completion of an investment deal with Kingdom Holding Company (KHC). The SAR 2bn Joint Venture (JV) brings together RSG and KHC in a 50/50 partnership to develop and own the Four Seasons Resort Red Sea, Saudi Arabia, expected to open in early 2025. The highly anticipated luxury resort is situated on Shura Island, the main hub island at The Red Sea destination. It will offer 149 rooms and suites, plus 31 residential properties, as well as six restaurants and lounge outlets, meeting and events spaces, a marine discovery center, and a Kids For All Seasons space. “This partnership strengthens our unwavering commitment to transforming the tourism landscape in Saudi Arabia. We share a common vision of creating extraordinary destinations that not only drive economic growth and job creation, but also preserve precious ecosystems, aligning perfectly with the aspirations outlined in Vision 2030,” said John Pagano, Group CEO of RSG. Eng. Talal Ibrahim Almaiman, CEO at Kingdom Holding Company, said: ” We are proud to partner with RSG in the execution of one of the Kingdom’s most exciting projects and look forward to creating value for our respective shareholders. This investment will form part of our broader strategy on further investments in the Saudi Arabian high growth market.” Shura Island will be home to 11 resorts in total, and will include residential properties, an 18-hole championship golf course, a 118-berth marina, and an exceptional retail, dining, and entertainment experience. The collaboration between RSG and KHC comes at a time when tourism in the Kingdom is experiencing remarkable growth. Tourism’s share of GDP has already shot from a modest 3% to an impressive 7% since …

Amadeus entered strategic partnership with Bahwan Travel Agencies LLC to enrich Bahwan Travel Agencies’ product portfolio and elevate customer experience in Oman market. The partnership will see Bahwan Travel Agencies LLC integrating cutting-edge solutions from Amadeus, including Amadeus Web Services, Selling Platform and Productivity Suite. These state-of-the-art tools enhance operational efficiency, streamline booking process, and empower travel agencies to provide more personalized and seamless services to customers. Key solutions Bahwan Travel Agencies LLC will implement is Amadeus All Fares for shopping and Amadeus Robotics for fare optimization. These will enable agency to offer travelers comprehensive and optimized fares suited to needs of traveler, ultimately enhancing their overall journey planning experience. The partnership also delivers Amadeus Ticket Changer for faster, automated ticket re-issue and refund capabilities, Quality Control Smart Scripts, and other tools to ensure smoother and hassle-free operations. Biju Antony, General Manager of Bahwan Travel Agencies LLC, said: “At Bahwan Travel Agencies LLC, our commitment is to provide exceptional travel experiences for customers. Partnering with Amadeus aligns perfectly with our vision, as the their solutions are renowned  for innovation and reliability. We believe this collaboration will help us take our customer service to new heights and deliver seamless and personalized travel experiences.” Ernesto Sanchez Beaumont, Managing Director of Amadeus Gulf, expressed his excitement about partnership, stating, ” As an industry, we only progress by working together. That’s why we are thrilled to collaborate with Bahwan Travel Agencies LLC in bringing latest Amadeus travel technology to take travel experience to next level. Our solutions are designed to drive efficiency and elevate customer service, and we are confident that Bahwan Travel Agencies LLC will greatly benefit from implementing these state-of-the-art tools, reinforced …

Emirates and SriLankan Airlines signed a reciprocal interline agreement to boost connectivity for passengers of both airlines. The partnership will enable access to new points on each other’s networks via Colombo and Dubai, utilising a single ticket and enjoying the convenience of baggage transfers. Tickets are now on sale for travel effective immediately as the interline partnership unlocks 15 regional destinations operated by SriLankan Airlines via Colombo, for Emirates’ passengers to choose from. The interline network includes two new Indian destinations, Madurai and Tiruchirapally, in addition to Gan Island in the Maldives, for customers to travel seamlessly on a single ticket while enjoying the convenience of a generous baggage policy and hassle-free baggage check-through to the final destination. Far East and South Asian destinations also include Cochin, Chennai, Bangalore, Hyderabad, Malé, Bangkok, Kuala Lumpur, Singapore, Jakarta, Guangzhou, Seoul and Tokyo. SriLankan Airlines’ passengers are also set to benefit from access to Emirates’ global network and connect to 15 cities operated by Emirates beyond Dubai. The interline network includes points across the Middle East, Africa, Russia and the US. SriLankan’s customers will enjoy a premium travel experience and partnership benefits while flying on Emirates to Bahrain, Amman, Dammam, Medina, Cairo, Muscat, Nairobi, Moscow, Tel Aviv, and a host of US cities including New York JFK, Los Angeles, San Franciso, Chicago, Boston and Houston.* Travel itineraries can be booked immediately on emirates.com, srilankan.com and preferred online and offline travel agencies. Adnan Kazim, Emirates’ Chief Commercial Officer said: “We are pleased to activate an interline partnership with SriLankan and provide our customers with more choice and access to additional destinations to suit their travel plans. This partnership enables customers to seamlessly fly to …

Emirates announced a renewal of its longstanding partnership with reigning America’s Cup champions Emirates Team New Zealand for the 37th America’s Cup, and all preliminary regattas. The 19-year partnership has been highly successful for both parties, including memorable victories in the 35th America’s Cup as well as its cup defence in front of a home Auckland crowd in the 36th America’s Cup event. Emirates will continue to be the Lead Sponsor of Emirates Team New Zealand, with naming rights for the team, as well as the designation of Official Airline and Carrier of Emirates Team New Zealand. Emirates joined the team as naming sponsor in 2004 when the team began its quest to bring the America’s Cup back to New Zealand. The airline remained a stoic supporter through two close Challenges in 2007 in Valencia and 2013 in San Francisco before Emirates Team New Zealand proudly lifted the ‘Auld Mug’ again in Bermuda in 2017. A victorious defence in the 36th edition of the America’s Cup in Auckland 2021 saw Emirates Team New Zealand achieve a sensational victory on its home turf. Emirates is proud to sponsor a further defence of the 37th edition of the America’s Cup, this time in Barcelona, Spain in 2024. The renewal of sponsorship signals a continued commitment to New Zealand sailing and reflects the deep-rooted connection Emirates has built with New Zealand, having recently celebrated its 20th anniversary of operations in the country. Emirates operates daily A380 services direct out of Auckland as well as Christchurch via Sydney, offering passengers the only opportunity to travel across the Trans-Tasman on the iconic double decker aircraft. Boutros Boutros, Divisional Senior Vice President, Corporate Communications, Marketing & Brand …

Red Sea Global (RSG) is now a destination partner of the World Travel & Tourism Council (WTTC). WTTC is the global authority on the economic and social contribution of travel and tourism. It promotes sustainable growth for the sector, working closely with governments and international institutions to create job opportunities, drive exports, and generate prosperity. RSG will work with the member organization to highlight the potential of responsible travel and regenerative tourism. “This year we are welcoming our first guests to The Red Sea destination. Our partnership with WTTC helps us to open the eyes of the world to the beauty, diversity, and cultural heritage of the Saudi Arabian Red Sea coast,” said Tracy Lanza, Group Head of Global Brand and Marketing at Red Sea Global. “At both The Red Sea and Amaala, we have chosen to go beyond sustainability and seek to make a positive, regenerative impact on the environment and on society. This partnership also allows us to show the industry what we have achieved, to demonstrate that there is a better way to develop and operate, and to encourage others to pursue regenerative tourism for the benefit of people and planet.” This collaboration allows RSG to exchange knowledge and best practices with an impressive network of industry leaders and experts who share its vision for a more sustainable future in tourism. Other WTTC destination partners include DGDA, NEOM, AlUla, as well as ATOUT France, Brand USA, Visit California, Puerto Rico Tourism Company, Visit Rwanda and TURESPAÑA, among others. With this partnership, RSG also benefits from WTTC’s annual Economic Impact Research for more than 185 countries and 26 regions around the world. Additionally, RSG will be able to …

Emirates and Philippine Airlines (PAL) have expanded their interline agreement, enabling Emirates’ passengers to access domestic points in Philippine Airlines’ network via Cebu and Clark, adding to the previously announced interline connections via Manila. Covering all three gateways in the Philippines served by Emirates – Manila, Cebu and Clark – this partnership expansion will provide seamless connectivity for passengers to reach even more destinations in the Philippines using a single ticket and convenient baggage policy. Emirates’ passengers can enjoy a convenient booking process to destinations in Philippine Airlines’ network including Bacolod, Butuan, Cagayan De Oro, Davao, Iloilo, Caticlan and Puerto Princesa via Cebu; as well as Cebu, Caticlan and Busuanga via Clark. Philippine Airlines’ passengers can also benefit from the enhanced interline agreement and book Emirates-operated flights to Amman, Birmingham, Cape Town, Dammam, Dublin, Lisbon, Manchester, Muscat, and Riyadh via Dubai. The Philippine national carrier operates daily flights between Manila and Dubai, enabling convenient and seamless connections to cities in Europe, Africa, and other parts of the Middle East. The arrangement allows for passengers to obtain their boarding passes and check through their baggage all the way to final destination. Travel itineraries can be booked on emirates.com, philippineairlines.com, the Emirates and PAL mobile apps, or via both online and offline travel agents. The expansion comes months after Emirates and Philippine Airlines first announced their interline agreement, reaffirming the commitment of both airlines to serve growing demand by providing travellers with more choice and flexibility, as well as enhanced customer experiences. Emirates has been flying to the Philippines since 1990 and currently operates 25 weekly flights to Manila, Cebu and Clark. The airline is also the only air carrier to offer …

Oman Air and SalamAir concluded a memorandum of understanding (MoU) to enhance various aspects of cooperation, develop and implement a joint commercial strategy in the field of air transport. The MoU provides for cooperation between the two airlines’ networks to enhance operational efficiency and improve passenger service, besides consolidating ties in the areas of destination planning, flight schedules, inventory management, air fleet management, revenue and sales management. The MoU was signed by Captain Nasser Al Salmi, Acting CEO of Oman Air, and Captain Mohammed Ahmed, CEO of SalamAir. Eng. Said Hamoud Al Ma’awali, Minister of Transport, Communications and Information Technology, Chairman of the Board of Directors of Oman Air, affirmed that the MoU will secure the complementary role of the two companies in making Muscat Airport more attractive through the integration of operations aimed at increasing the number of destinations reached by Oman Air and SalamAir. In a statement to reporters, the minister said that the MoU would also bolster passenger traffic at Muscat Airport and boost the market share of Oman Air and SalamAir to and from Oman. The MoU is the first step in Oman Air’s recovery plan announced by the government, he added. For his part, Anwar Mohammed Al Rawas, Chairman of the Board of Directors of SalamAir Company, underscored the significance of the MoU, which, he described as a positive move that generates benefits for both parties in the aviation sector, improve passenger services and avoid unfavourable competition and losses. Al Rawas told reporters that the two sides are working to develop cooperation systems through the partnership aimed at addressing and avoiding accumulated losses. He observed that the MoU represents a measure to achieve the goals …

Sojern and Profitroom announced a new collaboration. In today’s era, where hotels closely monitor their budgets, the collaboration aims to equip hotels worldwide with a powerful combination of advanced booking technology and data-driven marketing solutions. This will enable hoteliers to effortlessly reach travellers searching for a place to stay and drive direct bookings on their website, ultimately leading to increased revenue. “With travellers increasingly relying on multiple digital channels to discover, plan and book their trips, the hospitality industry is undergoing a profound shift,” said Josh Beckwith, Managing Director, Global Strategic Accounts and Partnerships, Sojern. “This collaboration between Sojern and Profitroom is perfectly timed to address the evolving needs of hoteliers of all sizes, helping them navigate the complex landscape of digital marketing and guest acquisition, and ultimately drive measurable results while boosting profitability. In an exciting year for Sojern, we are thrilled to partner with Profitroom to empower hotels with the tools and insights they need to succeed in today’s competitive market.” As a leading provider of hospitality technology solutions, Profitroom boasts one of the highest-converting booking engines on the market, complemented by powerful marketing automation tools, an advanced channel manager, and a website builder. By integrating these offerings with Sojern’s digital marketing capabilities, hoteliers can optimise their online presence, attract high-value guests, and streamline operations. Furthermore, Sojern recently introduced its suite of Guest Experience Solutions through the acquisition of VenueLytics. Sojern’s enhanced Travel Marketing Platform now enables hotels to engage with guests throughout their entire journey. “We are excited to join forces with Sojern and help hoteliers accelerate growth while increasing direct online revenue,” said Samantha Williams, Commercial Director, Profitroom. “By leveraging each other’s strengths, we will equip …

dnata travel has partnered with TURESPAÑA to deliver unparalleled opportunities for travellers across the GCC countries. The collaboration will provide customers with access to an extensive portfolio of travel products and services across Spain at a time of high demand. Meerah Ketait, Head of Retail and Leisure UAE at dnata Travel, commented: “We have seen a significant increase in bookings to Spain by GCC travellers across and beyond the UAE. The Balearic Islands of Mallorca and Ibiza are trending, offering travellers world-class resorts alongside beautiful beaches. The Canary Islands have also become increasingly popular, providing ideal destinations for nature lovers with hiking trails that wind through ancient forests and volcanic landscapes. The north of Spain, also known as ‘Green Spain’ where incredible nature meets unforgettable gastronomy, is also gaining traction and curiosity from this region.” Daniel Rosado, Director at TURESPAÑA, added: “The UAE has always been one of the top tourism markets for Spain, and we expect 2023 to be the best year ever for tourism from across the GCC. There has been a significant increase in air connectivity in recent years, while our countries have been fostering cultural exchanges and collaborations. These initiatives include art exhibitions, music festivals, and educational programs, which help promote tourism and mutual understanding.”