Tag Archives: new destination resilience guide

The World Travel & Tourism Council (WTTC) published a new report on practical guidelines and case studies to support destinations in becoming more resilient and sustainable at its Sustainability and Investment Forum taking place in San Juan, Puerto Rico. The report, ‘Enhancing Resilience to Create Sustainability in Destinations’, jointly created with ICF, WTTC’s industry partner and a renowned global consultancy and digital services provider, provides practical, structured insights, for destinations as they consider their resilience and sustainability. Following the last two years of chaos brought on by the almost complete halt to international travel, no tourism destination has been untouched by the impact of COVID-19. And, many destinations have also been affected by major shocks, such as extreme weather. To support and guide destinations, this innovative analysis builds on real life case studies and presents a range of resilience actions for destinations before, during or aftershock events. The report provides five elements destinations should focus on to build both resilience and long-term sustainability: environment, infrastructure, energy, economic, and societal resilience. It offers four phases to analyse the shock and its aftermath: ‘understand the risk’, ‘prepare for shocks’, ‘respond to shock’, and ‘longer term strategies’. The report presents case studies illustrating how destinations which rely heavily on tourism, whether they are cities or islands, deserts or tropics, apply resilience awareness. Puerto Rico is one of the destinations featured as a case study, highlighting the string of environmental crises and economic challenges that have made resilience a cornerstone of their tourism strategy. Key learnings underline the importance of small businesses, identifying risks and implementing initiatives to handle any potential crisis. Julia Simpson, WTTC President & CEO, said: “COVID has had a devastating …

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