Tag Archives: Hyatt

Hyatt saw over 42,000 meetings, incentives, conferences and exhibitions (MICE) enquiries in the Middle East in 2024, an increase of 5.2% compared to 2023, driven by a growing demand for authentic cultural experiences embedded into business trips. Hyatt’s UAE properties accounted for almost 24,000 of these enquiries, amounting to a 6.6% growth year on year. Meanwhile, Hyatt’s properties in Saudi Arabia witnessed over 7,000 MICE enquiries, up 10% versus 2023. The UAE market saw the highest number of MICE enquiries throughout the entirety of the Middle East, reflecting the popularity of Hyatt’s portfolio amongst business travellers. Exceptionally equipped for hosting large-scale events and conferences, Grand Hyatt Dubai offers event planners one of the largest exhibition centres in a hotel in the Middle East and Africa region, with 5,000 square meters of space and the capacity to hold 3,000 attendees. Across the property, the conference, meetings and events facilities combine to a total of 12,000 square meters. This comes as global business travel spending is projected to reach $1.64 trillion in 2025, up from $1.48 trillion in 2024, according to the Global Business Travel Association, signifying strong momentum for the continued recovery and growth of the segment. With global spending expected to surpass $2 trillion by 2028, the ways in which travel companies are agile in responding to evolving customer demands is critical. Paul Dalgleish, VP Sales, Revenue and Business Development EAME, said: “We are increasingly seeing business travellers look to make the most of trips by bolting on days to experience local surroundings. While business travel is well and truly back, there remains an undertone of cautious spending from travellers and companies, meaning this segment is more than ever about getting …

Hyatt announced plans for affiliates of Hyatt and Grupo Piñero to enter into a long-term asset-light strategic joint venture, headquartered in Palma de Mallorca, Spain, which will manage Bahia Principe-branded hotels and resorts and own the Bahia Principe brand. The 50/50 joint venture is expected to expand Hyatt’s all-inclusive room portfolio by approximately 30% and enhance Hyatt’s position as one of the leading providers of all-inclusive offerings across the world. For Grupo Piñero, this strategic venture will build on the company’s longstanding success in all-inclusive hospitality with a robust European customer base and is expected to provide expanded opportunities with travelers in the Americas and other important markets. The transaction is anticipated to close in the coming months subject to customary closing conditions. Hyatt plans to appoint Bahia Principe’s current Chief Executive Officer Julio Pérez as Chief Executive Officer to lead the management company following close, with Grupo Piñero’s current Global Chief Executive Officer Encarna Piñero serving as Chairman of the Board and additional officers to be named at a later time. Upon closing, 23 resorts, totaling over 12,000 rooms, including 22 resorts under the Bahia Principe Hotels & Resorts brand located across the Dominican Republic, Mexico, Jamaica, and Spain, as well as the exclusive Cayo Levantado Resort in the Dominican Republic will be added to Hyatt’s Inclusive Collection. A majority of the proceeds from this transaction will be leveraged by Grupo Piñero to enhance existing Bahia Principe resorts. “The addition of Bahia Principe’s resorts to Hyatt’s Inclusive Collection will enhance Hyatt’s all-inclusive offering and strengthen our leadership position with one of the largest collections of all-inclusive resorts in the world,” said Mark Hoplamazian, President and Chief Executive Officer, Hyatt. “Grupo …

Hyatt proudly announces plans for the debut of two Hyatt-branded hotels in Jaumur, one of Magna’s destinations, located on the coast of Gulf of Aqaba. Park Hyatt Jaumur and Andaz Jaumur Marina will mark a significant milestone in the expansion of Hyatt’s brand presence within the Kingdom of Saudi Arabia and solidify its strategic collaboration with NEOM, a beacon of future living and sustainable luxury. Jaumur offers a visionary blend of land and sea experiences, setting a new standard for coastal luxury living for residents and guests. This exclusive destination features a state-of-the-art 300-berth marina with a gravity-defying cantilever rising above the largest of super yachts, a sculptural landmark that serves as the perfect base for marina attractions. The marina promenade will be a place alive with entertainment, leisure, and cultural experiences alongside the deep-sea diving research centre, dedicated to deep-sea exploration. The brand-new Park Hyatt Jaumur and Andaz Jaumur Marina, set to open in 2027, will offer a combination of 350 luxurious rooms and suites, offering exceptional experiences for guests. Park Hyatt Jaumur will sit at the community’s vibrant epicenter, overlooking the bustling marina. Designed as an oasis of relaxation with 125 rooms, Park Hyatt Jaumur will serve as a home-away-from-home that seamlessly blends the very best entertainment, leisure, and cultural experiences, enabling guests to immerse themselves in unmatched offerings. Andaz Jaumur Marina, with 225 modern rooms and suites, will be a celebration of art and creativity, capturing the very soul of Jaumur. The hotel will inspire innovation while offering an eclectic allure, making it a luxury lifestyle destination for those seeking an escape from the ordinary. With a focus on personalized experiences, Andaz Jaumur Marina will envelop guests …

Hyatt has chosen the Oracle OPERA Cloud hospitality platform as the property management system (PMS) for its global hotel portfolio. With OPERA Cloud, Hyatt properties will be able to standardize its operations and data management across more than 1,000 hotels and all-inclusive properties. With a modern data platform delivering a common user interface and processes across its properties, Hyatt colleagues will have the insights to operate more efficiently and provide an improved, more consistent experience for its guests, members and customers. “As one of the world’s top hospitality companies, Hyatt is committed to caring for people so they can be their best,” said Cameron Hammond, Senior Vice President of Global Field Technology Services at Hyatt. “In today’s evolving environment, technology plays a critical role in empowering our colleagues so they can continue to deliver unforgettable experiences to our guests. By moving to OPERA Cloud and extending our long-standing collaboration with Oracle, we will be able to provide our operators and colleagues with a modern, secure platform to deliver better data insights and elevate their roles with more ease and efficiency.” Built on the high performance and security of Oracle Cloud Infrastructure (OCI), OPERA Cloud PMS will help centralize data at Hyatt’s global properties for better insights and operational planning, from a holistic perspective down to the individual property level. Hyatt will also benefit from having a better view into the unique preferences of its guests across properties they stay at to deliver more personalized touchpoints over time. With the ability to use OPERA Cloud on mobile devices, colleagues will also have the flexibility to help guests from anywhere and at any time. “With OPERA Cloud as the secure data and …

Hyatt Hotels Corporation announced that a Hyatt affiliate has acquired the ME and all hotels brand from Lindner Hotels AG (Lindner) to unlock growth in new European markets and build on Hyatt’s strong momentum in the region. This move builds on the successful strategic collaboration that Hyatt and Lindner entered into in 2022, which significantly increased Hyatt’s brand footprint in Germany and Europe, with the subsequent integration of most Lindner Hotels & Resorts and me and all hotels into the World of Hyatt loyalty program. Following the transaction, me and all hotels, which is currently a nested brand within Hyatt’s JdV by Hyatt brand, will become a standalone brand within Hyatt’s global lifestyle portfolio, which has quintupled in rooms between 2017 and the end of 2023. Since launching in 2016 as Lindner Hotels & Resorts’ urban lifestyle sister brand, the me and all hotels portfolio has grown to six hotels and 1,000+ rooms in central city locations across Germany, which are currently included in Hyatt’s inventory. The brand has a healthy pipeline, combining conversions and new builds in key destinations including Berlin (slated to open in 2024), Hamburg, Leipzig and Stuttgart (all expected to open in 2026). Hyatt’s pipeline includes 1,000 me and all hotel rooms, with additional development deals in various stages of negotiation for destinations outside of Germany. The me and all hotels brand combines outstanding guest satisfaction with a conversion-friendly development model in the desirable upscale lifestyle space, positioning it for scale and accelerated expansion across Europe and beyond. “The Lindner team has built an incredible brand with me and all hotels, and we believe the brand has great potential for expansion across Europe and other global …

Hyatt Hotels Corporation announced a new technology agreement between affiliates of Hyatt and Sabre Corporation. Under this agreement, Sabre’s SynXis Central Reservation System will become the main Central Reservation System (CRS) for Hyatt hotels beginning in 2024. This integration will enhance Hyatt’s reservation capabilities, streamline its operations, and deliver a seamless and efficient experience for guests, including a faster search and booking process. The agreement comes on the heels of Hyatt’s announcement of Hyatt PrO to optimize its revenue management system. These innovations are done with the aim of enhancing Hyatt’s commercial technology stack, informed by listening to owners and operators. “All of our business decisions are driven by our purpose – we care for people so they can be their best – and that begins with empathy and listening,” said Eben Hewitt, chief information officer, Hyatt. “As part of our transformative growth journey, we heard directly from owners and franchise management companies that we had an opportunity to create a more efficient and streamlined Central Reservation System, and after a very thorough evaluation, we decided that Sabre would be the perfect provider for Hyatt’s global portfolio to make the search and booking process even better for guests.” By leveraging the SynXis Central Reservation System, Hyatt’s new system will be designed to make the guest search and booking process even smoother and increase visibility for property availability through: Flexible calendar search – Guests searching for availability will have a more intuitive and efficient calendar view, including key dates when special promotions are available, as well as when World of Hyatt members can redeem their points for the highest value. Enhanced rooms and rates view – Hotels will be able to …

Expanding its roster of collaborators, the Tourism Development Fund (TDF) has announced the signing of a Memorandum of Understanding with an affiliate of Hyatt Hotels Corporation to establish luxury hotels across the Kingdom of Saudi Arabia. The collaboration aims to develop several hospitality-led destinations which will enhance the tourism offering in Saudi Arabia. These destinations may include beach and urban hotels, as well as mountain, desert and farm retreats. They will be developed under Hyatt’s existing trademarks, such as Alila Resorts, which offer an authentic wellness destination experience, or other trademarks such as Park Hyatt, Hyatt Centric, Grand Hyatt and any other Hyatt brands mutually agreed upon by the entities. The development of these hotels would be part of the Kingdom’s National Tourism Strategy and in line with Saudi Vision 2030. Commenting on the agreement, CEO of the Tourism Development Fund Qusai Al-Fakhri, said, “We are joining forces with many legacy brands in the tourism, hospitality, and business travel segments as we continue to thoughtfully expand our roster of collaborators. This collaboration with Hyatt will help us to attract tourists and ensure that they receive a comfortable, high-quality experience in the Kingdom’s top tourism destinations.” Hyatt has one of the world’s largest portfolios of hotels and resorts, focused on the high-end travellers in each segment that it serves, and is continually growing its brand footprint. It has established an industry-leading luxury, lifestyle, and leisure portfolio across Europe, the Middle East, and Africa, which is significantly contributing to its global expansion. Regional Vice President, Development – Middle East and Africa at Hyatt Ludwig Bouldoukian, said, “Saudi Arabia is the largest emerging market in the Middle East and has made significant advances …

Hyatt announced that a Hyatt affiliate has entered into management agreements with Rua Al Madinah Holding Company to manage three new Hyatt-branded hotels, including Grand Hyatt Madinah, Hyatt Regency Madinah and Hyatt Place Madinah. Upon opening, these properties will participate in the World of Hyatt loyalty program and will add a combined 1,729 room keys to Hyatt’s portfolio in the Kingdom of Saudi Arabia, significantly expanding Hyatt’s brand presence in the country and demonstrating its commitment to strategic growth of its portfolio in key markets that matter to its guests, World of Hyatt members, customers and owners. The three properties will be part of the Rua Al Madinah project and are set to be the first Hyatt-branded hotels in Madinah, a city that aims to attract 30 million tourists by 2030. The Rua Al Madinah project is one of the most important initiatives of the Public Investment Fund to achieve the Kingdom of Saudi Arabia’s Vision 2030, which aims to raise the readiness of the eastern region of the Prophet’s Mosque to accommodate the rising demand in tourism. Set within a distinguished urban environment, the milestone project will aim to enrich the visitor’s experience through the development of integrated systems for hotels, commercial projects and urban centres that highlight the religious and cultural characteristics of Al Madinah Al Munawwarah; all, in an atmosphere full of tranquillity and harmony. “The Kingdom of Saudi Arabia continues to play a pivotal role in Hyatt’s growth strategy in the Middle East and we are excited to work with Rua Al Madinah Holding Company on the plans for these fantastic properties in Madinah,” commented Javier Águila, Group President, Europe, Middle East and Africa, Hyatt. “We …

Hyatt announced the opening of Hyatt Regency Izmir IstinyePark, located in Balçova, a charming district of Izmir and one of the oldest cities in the Mediterranean. Marking the sixth Hyatt branded property in Turkey, and the second Hyatt Regency hotel in the country, its opening demonstrates Hyatt’s intentional brand growth in destinations that matter most to its guests and World of Hyatt members. The hotel’s 160 spacious guestrooms and suites feature timeless interiors and memorable views over the Gulf of Izmir. Guests have access to premium meetings and event spaces, an on-site spa, 24-hour fitness center, and outdoor pool. For those looking to enjoy authentic Aegean and Mediterranean cuisine, Hyatt Regency Izmir IstinyePark also features an all-day dining restaurant with a partial sea view, and an airy bar and lounge. Located next to the IstinyePark Shopping Mall, the finest shopping and dining venue in the district, the hotel provides convenient access to the city’s rich and fascinating points of interest, including the region’s healing thermal springs, Konak Square, the main square of the city, and incredible aerial views from the Balçova Cable Car. Hyatt Regency Izmir IstinyePark also offers a central location to the city’s metro, tram, bus stations and the airport, for stress-free connectivity. Commenting on the opening, Zafer Canbaz, the hotel’s general manager said, “This is a monumental day – we are excited to welcome guests and World of Hyatt members to the culturally rich port city of Izmir. Overlooking the tranquil waters of the sunlit Gulf of Izmir, and situated in the thriving heart of Balçova, Hyatt Regency Izmir IstinyePark is an ideal gathering space for everything from productive meetings to energizing vacations.” Contemporary Guestrooms The hotel’s …

Hyatt announces continued global growth of it’s luxury brand portfolio with a robust pipeline of highly anticipated openings over the next three years across Europe, Africa and the Middle East (EAME). The 13 hotels set to join Hyatt’s esteemed brands including Park Hyatt, Andaz, Grand Hyatt, Thompson Hotels, Miraval Resorts & Spas, and The Unbound Collection by Hyatt will debut in some of the world’s most sought-after destinations including the U.K., Spain, South Africa, Austria, Finland and more. By 2026, these hotels will increase Hyatt’s luxury brand footprint in EAME by over 30% in key growth markets that matter most to guests, World of Hyatt loyalty program members, customers and owners. As leisure travel continues to drive recovery in many parts of the world, Hyatt remains committed to catering to high-end travelers to meet the rising demand for luxury travel experiences. Following a strong year of luxury hotel openings in 2022, including La Zambra, part of The Unbound Collection by Hyatt brand in Costa Del Sol, 7Pines Resort Sardinia, part of the Destination by Hyatt portfolio, and the debut of the Thompson Hotels brand in Spain with Thompson Madrid, Hyatt’s luxury inventory currently accounts for approximately 25% of Hyatt’s distribution in EAME. Hyatt’s anticipated openings through 2025 signal its commitment to creating more story-worthy experiences and unforgettable stays that exceed the expectations of the luxury traveler. “Hyatt’s heritage is luxury; it is in our DNA. Our luxury brands across Europe, Africa and the Middle East set a global benchmark for delivering personalized and engaged service, and world-class offerings that cater to the high-end traveller,” said Javier Águila, Group President, Europe, Africa and the Middle East, Hyatt. “The global luxury travel …