Tag Archives: General Manager

Salalah Rotana renews deal with European tour operator Itaka


Salalah Rotana, a five-star hotel in Oman renewed its partnership deal with Polish tour operator Itaka. The deal directly complements the government’s effort in promoting Oman as a destination of choice to travellers. The renewed partnership will see 180 guests arrive weekly to the resort. Hossam Kamal, General Manager, Salalah Rotana Resort, said, “The renewal of our partnership signifies the success of our journey with Itaka. We pride ourselves in the level of service provided by our colleagues and achieving high guest satisfaction. The Sultanate’s appeal in terms of safety, political stability and unique tourism offering continues to be an attraction for travellers to Oman. Piotr Wrzesniewski, Charter Produce Director, Itaka said “Our journey with Salalah Rotana has been a very rewarding one. The resort has been a great holiday destination to our guests with exceptional service. Oman has gained popularity in the Polish market and it is our pleasure to facilitate the movement of our guests to Oman’’.

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Ghaya Grand Dubai participates in Clean Up the World campaign


A group of volunteers from the Ghaya Grand Dubai Hotel participated in ‘Clean Up the World campaign 2017’ in support with Dubai Municipality.  Olwin Desouza, General Manager of Ghaya Grand Dubai, said, “As part of our CSR policy, we are committed to support any such initiatives that help create a better world for all of us as well as our future generations. Together we can make a positive impact by creating awareness about environmental issues. Starting from 2018, we will be focusing on social responsibility and environmental friendly initiatives.”

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Four Seasons Hotel Kuwait set to open by Sept’17

Four Seasons Hotel Kuwait Image 2

Four Seasons Hotel Kuwait at Burj Alshaya will open doors for travellers on September 1, 2017.  Located in one of the city’s most architecturally striking buildings in the heart of its government and business areas, the hotel will welcome international business travellers, weekend getaways and local clientele with its chic dining options and extensive event space. The hotel boasts 284 guest rooms and suites, five restaurant and lounge concepts, the city’s most elegant and well-equipped event spaces, and numerous leisure facilities, including a two-story spa and fitness centre, and indoor and outdoor pools. To welcome its first guests, Four Seasons has announced a special introductory offer featuring 20 per cent savings on the regular room rate, as well as an attractive Bed and Breakfast package “It’s an exciting time as we prepare to introduce Four Seasons signature luxury and personalised service to Kuwait for the first time,” says Didier Jardin, General Manager.

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Ticket payments via Al Ansari for SriLankan Airlines


Al Ansari Exchange, the UAE-based foreign exchange and worldwide money transfer company, has recently signed an agreement with SriLankan Airlines, the national carrier of Sri Lanka. According to the terms of the agreement, SriLankan Airlines customers will now be able to make payments through more than 170 UAE-wide Al Ansari Exchange branches. The service will be available during the second quarter of this year onwards. Rashed Ali Al Ansari, General Manager, Al Ansari Exchange, said, “In line with our efforts to enter into corporate partnerships that add value to our clients, we have recently collaborated with the SriLankan Airlines, the national airlines of Sri Lanka. The deal will enable all customers of the airline to process their payments for tickets booked over the phone or via the airline’s website from any of the Al Ansari Exchange branches across the UAE. The extended convenience will also save time and effort for SriLankan passengers.” The signing follows the continuous growth enjoyed by SriLankan Airlines, which is attributed to its equally vibrant tourism industry—ably positioning Sri Lanka as a key tourist destination. Aside from the Sri Lankan travelers, recent figures show that the national carrier has serviced more than 45,000 Indian passengers per year, followed by 36,000 Bangladeshis and around 15,000 British, European and Americans. SriLankan Airlines also ferry around 10,000 UAE nationals and 8,000 Indonesian and Filipino passengers per annum. “SriLankan Airlines is pleased to seal a partnership deal with a reputed foreign exchange service provider such as Al Ansari Exchange, allowing us to serve our customers in the UAE with enhanced convenience. We always strive to ensure a seamless and hassle-free travel experience for our passengers and we will continue to …

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Amadeus Gulf renews agreement with 2 UAE travel agencies


Amadeus Gulf has renewed its consortium agreement with Bin Ham and Al Amaan, part of the Bin Ham Group of companies for the next three years.  It also renewed partnership with Abu Dhabi Travel Bureau, in order to fulfill their strategy of developing the off-line and online business. Nabil El Saygh, General Manager, Bin Ham Travel Group, said, “This renewal is the result of the quality of service that Amadeus offer, together with personalized care in order to create a relationship of confidence. Amadeus products bring value to our business through up/cross selling, helping us to serve our customers more efficiently and in a cost-effective manner”. Graham J. Nichols, Managing Director, Amadeus Gulf, said, “We are delighted to renew our agreement with the Bin Ham Travel Group as it clearly demonstrates the confidence they have through experience in our technology, service and support. Our leading products and solutions provide agencies with many opportunities to improve their efficiency and effectiveness in operation as well as ensuring their customer loyalty.  We look forward to a continued and long lasting relationship”.  As part of the agreement, Amadeus Gulf will offer the agencies Front office solution (Amadeus Ticket Changer/Master Pricer Expert), Mid Office (Credit control/Web UETTR) and the Online Solution (E-Power- Mobile Traveller).

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