Tag Archives: ePassport Renewal Centre

VFS Global has reopened its Philippines ePassport Renewal Centre at Wafi Mall-Dubai, with strict guidelines in place. The centre will accept ePassport renewal applications from Philippines nationals between 1200 to 2000 hrs all days of the week. In order to ensure a safe, productive work environment for employees, while still protecting communities to the maximum extent possible from the spread of the COVID-19, VFS Global has established standardised protective measures to be followed across the centre including specific social distancing and sanitation mandates. All customers are subjected to body temperature checks at the entrance of the centre to assess their health conditions. Any customer exhibiting COVID-19 symptoms, including high fever, cough and difficulty in breathing will not be permitted to enter the centre and requested to return once the health condition improves.To ensure social distancing norms are followed, the centre will accommodate only 10 customers at a time. Additionally, all customers and VFS Global employees are required to wear a face mask and gloves within the centre. As per the guidelines laid out by the government of Dubai, visitors above the age of 60 and children between the age of 3 – 12 years are not permitted to enter Malls, including the Wafi Mall, and hence will not be allowed inside the ePassport Renewal Centre.

The Republic of Philippines Department of Foreign Affairs and VFS Global have signed a contract to ease the passport renewal process for Philippine nationals living in the UAE. Brigido Dulay, Undersecretary Consular & Civilian Security Concerns and Chris Dix, Head of Business Development, VFS Global signed the contract witnessed by Hon. Teodoro L. Locsin, Secretary of Foreign Affairs, Republic of the Philippines and Vinay Malhotra, Regional Group COO, South Asia, Americas, Middle East & North Africa, VFS Global and inaugurated the first such passport renewal centre in Dubai, UAE, in a formal ceremony today. Prior to this, Philippine residents in the UAE had to visit the Philippines Consulate in Dubai or the Embassy in Abu Dhabi for passport renewal. However, with the opening of the new ePassport Renewal Centre, customers will have an additional avenue to complete the process. This is the first time The Republic of Philippines Department of Foreign Affairs has outsourced its passport renewal process. Under the contract signed, the rollout of the Dubai centre will be followed by similar centres in Abu Dhabi and the Kingdom of Saudi Arabia in 2020. Outsourcing the process to VFS Global gives the government a trusted partner, with established infrastructure and expertise in the field. VFS Global already operates 87 centres providing passport and consular Services to 5 Governments in 27 countries worldwide. Vinay Malhotra, Regional Group COO, South Asia, Americas, Middle East & North Africa, VFS Global said, “We would like to thank The Republic of Philippines Department of Foreign Affairs for their faith in us. Our passport and consular services have been growing to strength and we look forward to bringing those best in class services to the Philippines …