Tag Archives: DXB

Dubai International Airport welcomed 6.8 million customers during May, according to the monthly traffic report issued by operator Dubai Airports. In May 2017, passenger numbers at DXB rose by 1.9 per cent to 6,850,052 compared to 6,721,995 recorded in May 2016. During the first five months of 2017, DXB welcomed 36,969,594 passengers, a year-on-year growth of 6.7 per cent compared to 34,649,748 passengers recorded during the same period last year. “Considering that we’ve had some record breaking months earlier in the year, including the rush of travellers during the summer holiday and Eid break last week, we are looking forward to a robust growth in the first half,” said Paul Griffiths, CEO, Dubai Airports.

Dubai International Airport Terminal 3 has announced the introduction of biometric system and automated border control gates within 12-18 months to make the check-in and immigration processes there smoother and quicker. The biometric system will help the travellers register and store their biometric data using a facial recognition solution integrated with the UAE Wallet, and that data can then be utilised to ease their journey through immigration at T3 departures, and later on, at other touch-points throughout the airport. It will also help to provide automated access to Emirates’ First- and Business-Class lounges. The smart border control or immigration gates will supplement the existing e-gates and manned immigration counters and help to skip the manual checking of travellers’ passports and boarding passes as they would use the biometric data to validate all the information.

Now skip the queues and experience a completely relaxed exit from one of the world’s busiest airports, Dubai International Airport. The 530-key Dubai International Hotel, located at Terminal 3, invites passengers to experience a luxurious and hassle-free departure from the Airport, with Ahlan Services. Ahlan Services, DXB International’s concierge service, has now expanded its services to include ‘Deluxe’ and ‘Premium’ Departure Services for passengers looking for a luxurious exit from Dubai, from Terminals 1 and 3. Passengers need not be guests of the hotel to opt for this service. Also to be noted is that the services are not available at Terminal 2 or Dubai World Central (DWC). Priced at AED 150 per person, the Deluxe Meet and Greet Departure Service provides a Guest Services Agent and a Bellboy who meet the guest at the airport’s departure drop-off point. The guest is then fast-tracked through the Check-in Counter, towards Immigration/Passport Control, through Security Check, and finally guided to the boarding gate of their flight. This service is priced at AED 315 for a family of four, with additional AED 85 per additional member. Ahlan’s Premium Meet and Greet Departure Services, priced at AED 295 per person, offers a guest, in addition to all the features offered with the Deluxe Services, the opportunity to relax at the plush Ahlan Departures’ Lounge at Terminal 1 or 3, with complimentary refreshments (hot and cold buffet), a wide selection of beverages, access to the Business Centre facilities, and also shower facilities to freshen up. Guests can also avail a complimentary 15-minute foot massage, back massage or Indian head massage at the Timeless Spa.

Dubai has reportedly introduced a scheme that enables travellers to use their smartphones instead of their passport or express gate cards at Dubai International Airport. Known as “Emirates Smart Wallet” and considered as the first of its kind in the world, the scheme is meant to further streamline movement across DXB. The scheme was launched at the airport’s departure terminal by Lieutenant General Dhahi Khalfan Tamim, Dubai’s Deputy Chief of Police and Public Security and Mohammed Ahmed Al Marri, Head of Dubai’s Naturalisation and Residency Department. Right now in its first phase, the scheme, which requires a traveller’s personal data, Emirates ID and passport information as well as e-gate card data, is a stepping stone for a large-scale project which aims to reduce travel clearing procedures at DXB to the minimum. Source: WAM

Emirates’ customers can explore more of Dubai this summer by enjoying exclusive offers and discounts across the city with My Emirates Pass, which turns the Emirates boarding pass into an exclusive membership card. Those flying to or through Dubai between June 1 and August 31, 2017 can take advantage of a range of offers at some of Dubai’s best known hotspots by simply showing their Emirates boarding pass and a valid form of identification. My Emirates Pass gives customers special discounts at over 120 world class restaurants and hotel dining outlets in Dubai. Exclusive offers are also available on a range of leisure activities, including visits to championship golf courses, thrilling theme parks or luxury spas across the city. Furthermore, My Emirates Pass can be used to enjoy some of the city’s must-see new attractions, such as Dubai Parks and Resorts, which features three theme parks: Bollywood Parks™, MOTIONGATE™ and the region’s first LEGOLAND® Park and LEGOLAND® Water Park.

Passengers flying through Terminal 3 at Dubai International (DXB) now have more options to get some rest with the launch of the sleep ‘n fly lounge, which offers a total of 27 pods and cabins. Scandinavian-designed for comfort and style, DXB’s new sleep lounge features 20 state-of-the-art “igloo” sleep pods, plus 7 premium double cabins with pullout children beds. Inspired by nature, sleep ’n fly provides ultimate relaxation for a one-hour power nap or an entire night, or any duration in between. Located close to Gate A1 in Concourse A, the sleep ’n fly lounge provides more choices for the passengers travelling through DXB, which also boasts of five-star hotels. Pods and cabins can be reserved in advance on its website and the lounge specially welcomes the members of Priority Pass and LoungeKey. Eugene Barry, Executive Vice President, Dubai Airports Commercial Group, said, “The opening of sleep ‘n fly expands Dubai International’s existing range of rest and relaxation options and is the latest in a line of personalised and engaging products we are rolling out to cater to the evolving needs of global travellers.”

Dubai International (DXB) welcomed more than 7.6 million passengers in April 2017 according to the monthly traffic report issued by operator Dubai Airports. Passenger numbers reached 7,622,946 in April, up by 9.2 per cent, compared to 6,979,063 recorded during the same month in 2016. Following four months of robust growth, the year-to-date traffic reached 30,119,542 compared to 27,926,958 passengers during the corresponding period last year, an increase of 7.8 per cent. “The growth at DXB has been very satisfying in the first four months of the year, and with the Islamic festival of Eid Al Fitr coinciding with the start of the summer holidays next month, we are confident the numbers will boost our performance in the first half,” said Paul Griffiths, CEO of Dubai Airports.

Passenger traffic at the world’s number one airport for international passenger numbers, Dubai International (DXB), climbed 7.4 per cent during the first quarter of 2017 to 22,496,596 compared to 20,948,690 recorded during the same period last year, according to traffic results released by Dubai Airports.  The year to date totals follow March results which saw a 3.8 per cent increase in passenger numbers to 7,511,431 compared to 7,237,509 reported in March 2016. The more modest growth rate in March was due to the timing of the Easter holiday which fell during March in 2016 and during April in 2017. The number of passenger flights in March grew 1.0 percent to 34,634 compared to 34,303 last year while year-to-date flight numbers were up 0.5 percent to 100,638 compared to 100,116 recorded during the first quarter of 2016. The average number of passengers per flight in the first three months of the year was 224, compared to 209 during the corresponding period in 2016, an increase of 6.8 per cent. During the first three months of the year, Eastern Europe was the fastest expanding market in terms of percentage growth (33.3 per cent) as the appreciation of the ruble against the US dollar over the past year has increased spending power in Dubai and spiked demand in the Russian market. Asia was the next fastest growing market (22.6 per cent) which benefited from additional capacity provided by Emirates and flydubai in markets such as Thailand, China and the Philippines, followed by South America (22.2 percent). Conversely, the impact of travel bans and electronic device restrictions is starting to be felt on North American traffic figures, which were down 4.3 per cent during …

Passenger traffic at Dubai International (DXB) continued to grow steadily in February rising 8.8 per cent to 6,948,157, according to the monthly traffic report issued by Dubai Airports. The operator said this brings the total year to date passenger traffic at DXB to 14,985,165, a robust growth of 9.3 per cent compared to 13,711,181 recorded during the first two months of 2016. Eastern Europe was the fastest expanding market in terms of percentage growth (39.1 per cent), followed by Asia (23.8 per cent) and South America (11.6 per cent). India remained the top destination country in February with a total of 937,962 passengers, followed by the UK (516,611 passengers), Saudi Arabia (499,797) and Pakistan (351,477). London topped the list of destination cities with 309,768 passengers, followed by Doha (246,767 passengers), Bangkok (203,432) and Mumbai (194,108).Flight movements at DXB totalled 32,483 during the month under review, a contraction of 2.7 per cent from 33,398 movements recorded in February 2016. Year to date flight movements totaled 69,075, a marginal drop of 0.2 per cent compared to 69,239 during the first two months last year.The average number of passengers per movement during February reached 223 compared to 201 during the corresponding month in 2016, an increase of 11.1 per cent.  DXB recorded 192,704 tonnes of freight in February 2017, down 1.9 per cent from 196,460* tonnes recorded in February 2016. Year to date freight volumes totalled 400,976, a growth of 0.8 per cent compared to 397,942 handled during the corresponding period in 2016. Paul Griffiths, CEO of Dubai Airports, said, “This robust growth in passenger numbers in February follows the record 8 million passengers in January, and with the seasonal rush of passengers …

Under a new rule at Dubai Airports, bags without flat surfaces will be rejected at check-in effective from March 8, 2017. Dubai Airports has advised all airlines operating into DXB of the imminent change and has updated its website, mobile app and signage across the airport to help raise awareness. The rule is aimed to improve service, reduce the risk of mishandling and enhance the performance of its check-in and baggage operation at Dubai International. “Dubai International provides some of the most sophisticated baggage systems in the world,” said Ali Angizeh, Vice President of Terminal Operations at Dubai International. “However, even the most technologically advanced systems can be disrupted by irregular shaped or oversized bags. Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams. These jams can shut down sections of our system, delay baggage delivery to the aircraft and inconvenience our customers.” “We are trying to get the message out there as much as possible,” added Angizeh. “Passengers, who show up at the airport with non-compliant baggage, will also be given the option to have it repacked in boxes for a fee.” Stretching 140 kilometres and covering a surface area of 75 football fields, DXB’s baggage handling system is among the largest in the world. It has 15,000 trays and is powered by 21,000 motors. DXB handled approximately 9.3 million bags in January this year. A bag spends an average of 29 minutes in the baggage system at DXB.