Tag Archives: Dubai Airports

Hard Rock café in DXB from November 2018

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Dubai Airports has finalised an agreement with Hard Rock International and their regional franchise partners that will see the former launch its first Hard Rock Cafe, opening early November in DXB’s Concourse B. The new location will feature a licensed restaurant, grab and go food, live entertainment, rock memorabilia and a Rock Shop loaded with its world-famous merchandise. Hard Rock Cafe will be located in Terminal 3 B Gates, adding to DXB’s remarkable array of leisure and entertainment offerings, which include over 100 eating options for passengers, catering to all tastes and budgets. Hard Rock International is one of the world’s most globally recognised brands, famous for its collectible fashion and music-related merchandise, memorable dining experiences and live music performances which will complement Dubai Airports’ musicDXB programme. Eugene Barry, Executive Vice President Commercial, Dubai Airports, said, “We’re thrilled to add Hard Rock Cafe to our DXB playlist. It is the perfect fit at an airport that is already world-renowned for its F&B, retail and music. Hard Rock Cafe sets the standard when it comes to combining great food and music and is a vital component of our strategy to create an airport experience that is second to none.” Anibal Fernandez Lorden, Vice President, Franchise Operations and Development of Hard Rock International, said, “Hard Rock has been looking forward to opening its second location in Dubai after many successful years of operating in this iconic city.”  “We could not have asked for a better location to provide travellers with great memories of one of the world’s top dining and entertainment brands.”

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Non-stop flights between Shanghai and Dubai from Sep 17

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Dubai Airports and China Eastern celebrated the announcement of three weekly non-stop flights between Shanghai and Dubai International (DXB) at an event in Dubai recently. Scheduled to begin on September 17, the non-stop services are an addition to China Eastern’s three existing flights between Shanghai and Dubai with a stopover in Kunming, the capital city of China’s Yunnan province. The new services will offer customers greater choice and facilitate ease of travel between the two destinations. A top trading partner for the UAE, China is a major contributor to DXB’s traffic with more than 2.2 million travellers in 2017. China Eastern’s association with DXB goes back to 2010 when it commenced service between Dubai and Kunming via Dhaka. As part of the event, Eugene Barry, Executive Vice President of Dubai Airports’ Commercial Group, presented a certificate of appreciation to Randy Cui, General Manager (UAE) of China Eastern, for the carrier’s role in boosting UAE-China connectivity through a strong partnership with Dubai Airports.

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Dubai Airports raises 1.5 million AED for Dubai Cares

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Dubai Airports and Dubai Cares announced a record result from the first year of their three-year partnership raising AED 1,505,329 in support of Dubai Cares’ Education in Emergencies programmes which offer support to children affected by conflict and natural disasters in countries like Lebanon, Iraq and Nepal, thus enabling them catch up with their education. “Last year we vowed to double our annual contribution from 640,000 AED to 1.3 million AED and are thrilled to have surpassed that goal,” said Paul Griffiths, CEO of Dubai Airports. “We’re grateful to our customers for their generous donations and to Dubai Cares for their tireless efforts to direct these funds towards supporting thousands of children and young people who currently don’t have access to quality education.” His Excellency Tariq Al Gurg, Chief Executive Officer at Dubai Cares said, “We are honoured to have partnered with Dubai Airports and are happy to witness such tremendous success in the first year. The generous contribution by travellers through the airport and visitors to Dubai Airports’ website will certainly help us expand the scope of our efforts to reach children and young people in developing countries, especially those affected by conflict, epidemics and natural disasters. With the continuous involvement and commitment of farsighted organisations such as Dubai Airports, we will continue to make successful advances in shaping the global education agenda.”

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Dubai Airports, Dubai Police, IATA and ACI sign MoU on Smart Security

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In a move to enhance customer experience and operational efficiency at security check points at Dubai International (DXB) and Dubai World Central (DWC), Dubai Airports together with Dubai Police General Department of Dubai Security signed a Memorandum of Understanding in Dubai with the International Air Travel Association (IATA) and Airports Council International (ACI) to become part of their joint initiative on Smart Security. The Security initiative aims to bring specific and measurable improvements in security effectiveness, operational efficiency and passenger experience at airport security checkpoints through better use of technology, process innovation, and the use of risk-based security concepts. The MoU will pave way for Dubai Airports, together with airlines, control authorities, regulators and solution providers, to benefit from the knowledge and lessons gained through trials and research activities at other participating airports. “We manage the world’s busiest international airport with more than 90 million passengers passing through our facilities annually. To achieve our vision of being the best in customer experience as well as to provide the capacity to accommodate ongoing and future growth, it is imperative that we look to new technologies and processes to significantly reduce wait times and avoid queuing wherever possible. Our participation in the Smart Security initiative of IATA and ACI is a big step in that direction,” said Buti Qurwash, Vice President of Security, Dubai Airports.

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Smart gates to replace passport officials’ platforms by 2030

Major General Mohammed Al Marri addressing the audience at the Airport Security Middle East

Major General Mohammed Ahmed Al Marri, Director General, General Directorate, Residency and Foreigners Affairs – Dubai (GDRFA-D) has said that by 2030, the smart gates at Dubai airports will replace passport officials’ platforms with a view to reducing the human involvement factor in application of Dubai’s 10X initiative. Delivering the welcome address at the Airport Security Middle East conference on the second day of the 18th edition of Airports Show, Al Marri said, “We have created smart gates projects in an exclusive and modern way, and these amount now to about 122 smart gates. We have created a number of smart projects in Dubai international airports, the latest of which is “Next-Generation Departure” project, which will enable passengers complete their travel procedures in the least time possible.” Delivering the opening keynote address, Col Hamooda Belsuwaida Alameri, Assistant Director General Operations at General Department of Airport Security, Dubai Police said, “Dubai police has plans to coordinate its human resources and capabilities to ensure security at airports. The airport security challenges are land side security, cyber security and security check points. Airports, the police and the security agencies need to collaborate and exchange information as well as to do risk assessments to ensure security on all fronts.” Technologies have been put into strategies and plans to have security checkpoints of the future to make Dubai airports safe and secure for all our clients, he added.

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Dubai Parks & Resorts, Dubai Airports sign agreement for unparalled airport experience

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Dubai Parks and Resorts and Dubai Airports have announced a strategic partnership with the aim of creating an unparalleled airport experience while showcasing Dubai’s position as the ultimate tourist and family entertainment destination in the region. The partnership will showcase Dubai Airports’ efforts to make Dubai International (DXB) a destination in its own while promoting the breadth of offer at Dubai Parks and Resorts to the over 88 million passengers travelling through Dubai Airport annually. The agreement will see Dubai Parks and Resorts promoted at all DXB concourses with access to over 65 airlines flying to and from over 240 destinations in 170 countries around the globe. Dubai Parks and Resorts will engage and delight airport passengers by providing branded family zones and dedicated retail locations selling Dubai Parks and Resorts products while enticing them to experience the full offer by conducting direct marketing and immersive advertising. Dubai International (DXB), the world’s busiest international airport, recorded a 10% average passenger growth over the past 10 years with 88.2 million passengers passing through it in 2017, and some 90 million passengers are expected in 2018. 2018 is the first full year of operations for Dubai Parks and Resorts and the Company aims to continue growing international tourist visitor numbers to the destination in line with the Dubai Tourism Vision 2020. The first quarter of 2018, set a new record for Dubai Parks and Resorts, with over 850,000 visits to the destination, a 45% increase compared to the same period last year.  

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DXB welcomed 6.9 million passengers in February

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According to the monthly traffic report, Dubai International (DXB) welcomed nearly 7 million passengers in February. The monthly traffic in February totalled 6,928,547 compared to 6,948,157 passengers recorded during the same month in 2017, down marginally by 0.3 per cent. The year to date traffic reached 14,888,693 passengers, down 0.6% compared to 14,985,165 recorded during the first two months of 2017. In terms of percentage growth, Eastern Europe was the fastest expanding market with traffic growing 17.6%, followed by South America (13.3%) and CIS (12.1%). India remained the top destination country by passenger volume with a total of 962,425 passengers during the month. The UK was placed second with 505,255 passengers, followed by Saudi Arabia with 490,058 and Pakistan with 336,875 passengers. London topped the list of destination cities with 305,768 passengers, followed by Mumbai (207,038 passengers) and Bangkok (201,077). Flight movements at DXB totalled 31,456 in February, down 3.2% compared to 32,486 during the same period in 2017. Year to date flight movements totalled 66,762 compared to 69,078* recorded during the first two months last year, down 3.4%. The average number of passengers per movement during February reached 228 compared to 223 during the corresponding month in 2017, an increase of 2.2%.

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Dubai Airports to close one runway for 45 days in 2019

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Dubai Airports has confirmed plans to close Dubai International’s (DXB) southern runway for a 45-day period in 2019 to conduct a comprehensive upgrade designed to boost safety, service and capacity levels. The upgrade work is scheduled to take place from April 16 to May 30 when passenger traffic historically ebbs due to a seasonal lull. The southern runway refurbishment project will involve the placement of approximately 60,000 tonnes of asphalt and 8,000m3 of concrete to strengthen and resurface the runway and the adjacent taxiways. While ongoing runway maintenance is scheduled on a weekly basis, more extensive upgrades require a complete closure of the runway. Dubai Airports will also use the opportunity to install 800 km of primary cables and replace over 5,500 runway lights with more modern, economic and environment friendly technology. Paul Griffiths, CEO, Dubai Airports said, “In the months ahead, we will be working closely with Dubai Aviation Engineering Projects, airlines and other stakeholders to ensure we optimise service and capacity during this period next year and minimise the impact on our customers. While we regret any inconvenience this may cause to our airline customers and passengers, these upgrades are absolutely necessary to heighten safety, boost capacity and pave the way for future growth.”

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Dubai Airports welcomes 7.9 million passengers this January

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According to the latest report issued by Dubai Airports, passenger traffic at Dubai International (DXB) exceeded 7.9 million in January. DXB welcomed a total of 7,960,146 passengers in January, a small reduction of 1 per cent compared to 8,037,008 recorded in January 2017 when passenger volumes were boosted due to Chinese New Year which fell in February this year. South America was the top region in terms of percentage growth during the month (22.6%), followed by CIS (19.7%) – with a bulk of the increase resulting from the surge on routes like Moscow, Baku, and Kazan among others, and Africa (6.4%) propelled by the launch of new services by Med View and Emirates on routes to Abuja and doubling of Emirates’ services to Lagos. “With passenger numbers nearing 8 million during the first month of the year, we’ve had a very encouraging start to 2018,” said Paul Griffiths, CEO, Dubai Airports. “What’s even more encouraging is that processes and technologies we have implemented recently are creating a smoother experience for our customers despite the high traffic volumes.” In terms of passenger numbers, routes to the Indian subcontinent topped the list with 1,100,477 passengers followed by Saudi Arabia (650,822 passengers), and the UK (547,286 passengers). London was the top destination city with 333,286 passengers, followed by Kuwait (231,956 passengers) and Mumbai (225,776 passengers).

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Dubai’s aviation sector pledges to go green

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Dubai Airports has joined Dubai’s aviation community in signing a pledge to purchase only ‘green vehicles’ in the future. The pledge was signed by His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman of Dubai Airports; President of the Dubai Civil Aviation Authority; Chairman and CEO of Emirates Group, and representatives from Emirates airline, flydubai, dnata, Dubai Police, Dubai Customs and Dubai’s General Directory of Residency and Foreigners Affairs (GDRFA). “This commitment is fully aligned with the Dubai government’s aggressive goals to reduce energy consumption by 30 per cent by 2030 as well as our sector’s strategy to limit our environmental footprint while continuing our significant contributions to Dubai’s employment and GDP,” said Al Maktoum. DXB is home to a fleet of over 6,345 ground service vehicles comprising various types ranging from water tankers to tow tractors to fork lifts operated by a number of companies that operate on the airfield including airlines, control authorities and ground handling services provider dnata. Of these DXB features a variety of green vehicles including BMW hybrid limousines for VIP services and RTA’s fleet of Tesla taxis but wants to scale up efforts to convert the fleet to top hybrid or electric models.

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