Tag Archives: check-in

flydubai launched its new Business Class check-in at Terminal 2, Dubai International (DXB). The dedicated space offers flydubai’s Business Class passengers a unique and smooth check-in experience with a personalised Meet and Assist service, seated check-in and a Fast Track service through passport control and security lanes. This is the carrier’s first dedicated check-in facility for Business Class passengers and it is located at the Departures area at Terminal 2, Dubai International (DXB) near Entrance 3. The new space is designed to elevate the Business Class preflight experience and further underscores flydubai’s commitment to investing in enhancing the overall customer experience both on the ground and in the air. Commenting on the new Business Class check-in, Ghaith Al Ghaith, Chief Executive Officer at flydubai, said: “we are excited to be extending to our Business Class customers the personalised service we offer them in our cabin on the ground as well. The new service will ensure our customers’ journey is efficient, hassle-free and enjoyable from the minute they arrive at Terminal 2 until they reach their destination. We continue to listen to our customers’ needs and invest in enhancing our products and services and we hope this is the first of many.” The new Business Class check-in area features design elements that draw inspiration from the serene and timeless beauty of desert dunes. The sweeping arches, warm tones and minimalist aesthetics reflect the undulating landscape of the desert, creating an inviting space for customers seeking efficiency and comfort. The new elevated experience starts prior to Business Class passengers arriving at the terminal with a dedicated Business Team available to assist with enquiries. A Dedicated Kerbside Drop-off Area and a separate Entrance …

Miral, in collaboration with The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi), Abu Dhabi Airports and OACIS ME LLC, an off-airport baggage processing solutions provider, has launched airport check-in services at The Fountains at Yas Mall. The collaboration allows guests and their families the opportunity to explore dining experiences, shopping and entertainment at Yas Mall, as well as theme parks Ferrari World Yas Island, Abu Dhabi and CLYMB™ Yas Island, Abu Dhabi prior to departure, supporting guests to optimise their time before take-off. Available exclusively for Etihad Airways and Air Arabia flights, the initiative aims to elevate the overall travel experience for guests and their families. The user-friendly process simplifies and saves time for UAE residents and international visitors before embarking on travel plans. Mohamed Abdalla Al Zaabi, Group CEO of Miral, said: “As we unveil the revolutionary airport check-in at The Fountains at Yas Mall, Abu Dhabi, it is a testament to our relentless efforts to position Yas Island as a global destination for leisure and entertainment, while contributing to making Abu Dhabi a top tourism hub. We believe in creating memorable moments that matter for our guests, and this transformative service is poised to redefine the way our guests embark on their journeys, seamlessly, efficiently and distinctly.” Titten Yohannan, Chairman and CEO at OACIS Middle East, said: “We are thrilled to announce the strategic partnership between OACIS and Miral, which brings forth the YAS Mall City check-in activation. This collaboration, in conjunction with the launch of futuristic Abu Dhabi Terminal A, is a testament to our joint commitment to enhancing Abu Dhabi’s appeal as a top tourist destination. The YAS Mall City Check-in reflects the …

Emirates anticipates high passenger traffic this spring break weekend with visitors travelling to and from Dubai. The busiest time for departures in Terminal 3 will be on  March 29 with more than 42,000 passengers travelling abroad. Customers are reminded to arrive at the airport at least three hours before their flight departure to avoid any delays. Peak travel is expected to continue until April 2, 2019 with more than 205,000 Emirates passengers travelling from Dubai to destinations beyond. During this time, Emirates will also be welcoming more than 160,000 passengers to and through Dubai. With road works continuing to cause delays around main airport highways and roads during this time, Emirates urges customers to build in extra time for their journeys to avoid potential delays. Passengers can physically check in at the airport as early as 24 hours before flight departure, and are requested to check in no later than two hours prior to departure, regardless of class of travel. Customers who check in less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can also check in online on both their desktops and mobile devices from 48 hours to 90 minutes before flight departure. After checking in, passengers are also advised to make sure they get to their boarding gate on time. Gates open 90 minutes before departure, boarding starts 45 minutes before each flight and gates close 20 minutes before departure. If passengers report late Emirates will not be able to accept them for travel.