Tag Archives: CEO

Ras Al Khaimah attracts over one million tourists in 2018

Haitham(2)

Exceeding its target of attracting 1 million visitors by 2018, Ras Al Khaimah reported 1,072,066 visitors from domestic and key international markets during the year. Ras Al Khaimah Tourism Development Authority (RAKTDA) reported a 10 per cent growth in visitors compared to 2017, led by the UAE domestic market which continues to generate 38 per cent of overall visitors. Germany continues to be the leading international source market with 83,605 visitors, followed by Russia, with 83,531 visitors – up by a significant 17 per cent on 2017. The third largest source market was the UK, with 63,054 visitors, up 11.5 per cent; India was fourth with 62,325 visitors, up 22 per cent; rounding out the top five was Kazakhstan with 27,168 visitors, a growth of 28 per cent. One of Ras Al Khaimah’s key milestones in 2018 was the launch of Jebel Jais Flight – the world’s longest zipline, which has welcomed over 25,000 flyers since opening 12 months ago. This put Ras Al Khaimah on the map, breaking the world record and strengthening the emirate’s credentials as the fastest growing adventure tourism destination in the region. Haitham Mattar, CEO, RAKTDA said, “2018 has been another remarkable year for the emirate of Ras Al Khaimah in terms of achievements and milestones accomplished, primarily exceeding our target of 1 million visitors. With the current robust visitor demand, solid regional and international partnerships in place and iconic product launches over the past few years, Ras Al Khaimah is on a mission to further assert its position as the fastest growing tourism destination in the region, whilst promoting our emirate’s breadth of offerings to regional and international target markets”. Ras Al Khaimah Tourism Development Authority …

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RwandAir and Amadeus extend partnership to boost continued growth in Africa and beyond

RWAND AIR AND AMADEUS

RwandAir has announced its expansion through partnership with Amadeus to adopt technology that will allow its customers to benefit from improved efficiency, better experience and increased convenience. This is in line with further boosting Rwanda as a travel destination. Last year Rwanda’s capital city, Kigali was ranked the third most popular destination in Africa to host international conferences. RwandAir was recently named the 10th most-improved airline in the world by Skytrax and has built a reputation for excellent on-time performance. Having previously provided RwandAir with distribution services, Amadeus will now roll out solutions across passenger systems, revenue management, loyalty management, payments, and data and analytics. The extended partnership intends to support RwandAir’s plans of expanding its network and fleet. Yvonne Manzi Makolo, CEO, RwandAir said, “RwandAir is committed to providing an impeccable customer experience that will fuel our continued expansion in the years to come. We look forward to an extended partnership with Amadeus that will provide us with the world-class passenger services solution with an upgrade of our reservations, ticketing, departure control, e-commerce, market intelligence and loyalty systems”. The benefits of using the Amadeus’s Passenger System (Altéa) also extend to Amadeus’ global travel seller network. Maher Koubaa, VP META, Amadeus, said, “Amadeus uses industry insights combined with smart technology to build the technology that empowers airlines, travel agents and their customers alike to streamline processes, boost convenience, build reputation and loyalty, and more. We’re proud that our partnership with RwandAir has grown so that we can continue to contribute to its growth story.”

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Dubai Tourism in discussion with Alipay to create a cashless destination for Chinese tourists

Issam Kazim

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) is strengthening its bilateral ties with the China market by endorsing Alipay, a mobile payment and lifestyle platform, through a series of activations and promotions during the upcoming Chinese New Year. The inaugural campaign, launched to mark Dubai’s growing popularity among Chinese tourists and Alipay’s continuous efforts to connect them with overseas merchants, will take place annually across the city with the goal to transform the emirate into a cashless destination for Chinese travellers. As part of the ongoing partnership, Dubai Tourism will continue to amplify Alipay’s prominent role in the market to bring further awareness to the industry’s network of stakeholders, facilitating future collaborations with a wide range of retail partners. Underlining the remarkable growth and the importance of tourism from China to the emirate, the city welcomed 779,000 visitors between January and November 2018, representing a 12 per cent increase on the year before. Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing, said, “Our ongoing partnership with Alipay is testament to our commitment to providing seamless payment and travel experiences to our guests, and is underpinned by the emirate’s China Readiness Strategy with the shared goal of further enhancing the visitor experience of Chinese tourists in Dubai.” Li Wang, Director, Alipay, said, “Chinese New Year is the most important holiday for the Chinese as well as the biggest campaign for Alipay. We are keen to work with Dubai Tourism to provide seamless payment and travel experiences to Chinese tourists. Together with our partners in Dubai, we are committed to create value for merchants and retailers in Dubai, better connecting them with Chinese tourists.”

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RTA and CIPS MENA sign MoU to upgrade procurement and supply practices

ممثلو الطرفين أثناء توقيع الاتفاقية

Dubai’s Roads and Transport Authority (RTA) and the Chartered Institute of Procurement and Supply in the Middle East & North Africa (CIPS MENA) signed a Memorandum of Understanding (MoU) to enhance the professional skills of RTA’s personnel in procurement and supply. The move is a part of RTA’s strategy to boost the cooperation between public and private sectors guided by the directives of Dubai Government. Yousef Al Redha, CEO, RTA Corporate Administrative Support Services Sector and Malcolm Harrison, CEO, CIPS signed the MoU at the RTA’s Head Office. “The signing of the MoU renders RTA the first government entity to enhance the professional standards of delivering services. The move stems from RTA’s appreciation of the importance of procurement and supply within RTA, considering it a key contributor to protecting and sustaining the financial resources of RTA,” said Al Redha. “This MoU will boost RTA’s professional practices of procurement and supply through workshops held by the CIPS for RTA employees. It will thus contribute to realising RTA’s seventh Strategic Goal (RTA Excellence) and assist in turning Dubai into an excellent global hub in procurement & supply,” he added. Harrison was delighted for the signing of the MoU with RTA; one of the biggest government authorities in Dubai with an expansive procurement and supply system. “Under the MoU, we will apply all our abilities & expertise in holding events and workshops to step up the professional standards of RTA’s employees in this field.

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Seven Tides appoints Barceló Hotel Group to manage DUKES Dubai

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Luxury residential and hospitality property developer Seven Tides has confirmed Barceló Hotel Group as the new operator of its five-star DUKES Dubai, located on the west trunk of Palm Jumeirah. The hotel will be rebranded as DUKES Dubai – A Royal Hideaway Hotel and will become the first property in the region under the Royal Hideaway Luxury Hotels & Resorts brand which features unique destination hotels connected with art and culture as well as authenticity, detail and discretion. The Spanish hospitality group assumed operations of the Palm Jumeirah hotel following the signing of a management agreement recently in Dubai between Abdulla bin Sulayem, CEO, Seven Tides and Jaime Buxó, Chief Development Officer, Barceló Hotel Group. Commenting on the new agreement, Sulayem said, “Barceló Hotel Group has been appointed to manage DUKES Dubai because it is a dynamic and flexible hospitality company, operating 249 hotels across 22 countries, with a wealth of experience, running luxury international resorts and most importantly, fulfilling guest expectations. The group also has its own wholesale and retail travel division incorporating 700 travel agencies on four continents, so we are also confident that they will be able to develop new niche markets for DUKES Dubai, as well as optimising our position in the key international markets.” Barceló Hotel Group currently operates 54,000 rooms in 22 countries worldwide. Jaime Buxó, Chief Development Officer, Barceló Hotel Group, said, “Our partnership with Seven Tides further reinforces our growth strategy to expand our footprint across the UAE and indeed the Middle East over the next five years. The hotel is a stunning addition to Barceló’s growing luxury portfolio. Guests will experience first-class service coupled with exceptional facilities and vibrant surroundings on the …

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Ras Al Khaimah to drive visitor growth from Central and Eastern Europe

Haitham(2)

In line with its new Destination Strategy 2019-21 and long-term objectives of strengthening the emirate’s presence in key international markets, Ras Al Khaimah Tourism Development Authority (RAKTDA) has announced the opening of its first international representative office in Prague, Czech Republic to manage and oversee the authority’s activities in Central and Eastern Europe. The new office will play a vital role in promoting the destination and driving further growth in the number of visitors travelling to Ras Al Khaimah. In 2018, visitor numbers from the Czech Republic and Hungary were up by 18.4 per cent and 11.4 per cent respectively compared to the previous year. Announcing the opening of the new office, Haitham Mattar, CEO, RAKTDA said, “Our Destination Strategy 2019-21 aims to attract 1.5 million visitors to the emirate by 2021. We believe that by providing a compelling proposition and establishing dedicated presence in our key international target markets, we will be able to promote the destination and its diverse offering driving growth in visitor numbers. Central and Eastern European countries are amongst the fastest growing markets for us and frequently rank in our top ten source markets for visitors. The new representative office in Prague will support our promotional activities, trade partnerships and help us develop the region’s high potential outbound market.” Adding to RAKTDA international representation offices in UK, Germany, Russia and Nordics, the Prague office will support RAKTDA’s initiatives to drive further awareness of the emirate as a multi-faceted leisure destination to Central and East European travellers.

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Fly from Sharjah to Surat on Air India Express from February 16, 2019

AirIndia_Express

Air India Express has announced that it will launch flights from Sharjah to Surat from February 16, 2019. Initially, the airline will provide a twice weekly service connecting the two destinations. Shyam Sundar, CEO, Air India Express stated that this service will be the 47th non-stop direct connection of the airline between India and the Gulf Region. Flight IX–172 will depart from Sharjah at 7:35 pm and arrive in Surat at 11:45 pm on Mondays and Saturdays. Flight IX–171 from Surat to Sahrjah will depart from Surat at 12:30 am (half past midnight) with arrival into Sharjah at 02:15 am on Tuesdays and Sundays. He further reiterated that the service will be upgraded to four flights a week in the summer schedule. The Sharjah-Surat service will operate on Mondays, Wednesdays, Thursdays and Saturdays and in return directions, the service will be on Tuesdays, Thursdays, Fridays and Sundays.

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RwandAir to fly to Addis Ababa from April 2019

rwandair-logo (640x480)

RwandAir is set to commence flights to the Ethiopian capital of Addis Ababa from April 2019. The airline will operate five weekly direct flights from Kigali to Addis Ababa with a CRJ-900NG aircraft. With flights to Addis Ababa, RwandAir will be offering seamless connections through its hub in Kigali between Addis Ababa and other African cities in its network. The addition of Addis Ababa is key to RwandAir’s growth in Africa and it’s also a bridge for strengthening the bilateral relationships and improving trade and tourism between the two countries. “As an expanding young airline, it is imperative for us to fly to Addis Ababa Bole International airport as it is one of the important hubs in Africa” said Yvonne Manzi Makolo, CEO, RwandAir. “By starting direct flights to Addis Ababa, we expect to offer better connections to East, West and Southern Africa” she added. With the addition of Addis Ababa to our network, RwandAir will reach out to 27 destinations in Africa, Europe, the Middle East and Asia. Addis Ababa is not only the administrative, financial and commercial centre of the country but it also hosts the Headquarters of the African Union, the United Nations Economic Commission for Africa and many other regional offices for a number of international organisations.

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Sabre acquires Farelogix to offer innovative solutions to airlines

Dave Shirk, president of Sabre Travel Solutions and Jim Davidson, CEO of Farelogix

Sabre Corporation has entered into an agreement to acquire Farelogix, a recognised innovator in the travel industry with advanced offer management and NDC order delivery technology used by many of the world’s leading airlines. Sabre expects that upon close, the acquisition will allow the company to accelerate delivery of its end-to-end NDC-enabled retailing, distribution and fulfillment solutions. Based in Miami, Farelogix provides a suite of SaaS solutions that enables carriers to dynamically create, control, optimise and deliver personalised and differentiated offers across sales channels. These airline-controlled retailing, merchandising and distribution capabilities complement Sabre’s existing retailing and merchandising solutions and future product roadmap. “Farelogix’s investments in offer management and NDC order delivery will help us accelerate our plans to deliver future-ready retailing, distribution and fulfillment solutions that unlock increased value for the industry,” said Sean Menke, President & CEO, Sabre. “By integrating Farelogix’s capabilities into Sabre’s leading airline technology platform, we’ll be able to offer the innovative and comprehensive solutions that airlines require, backed by best-in-class technology and the deep expertise that our teams bring to market.” Building upon Farelogix’s GDS- and PSS-agnostic capabilities, Sabre expects to drive faster innovation in the dynamic and highly competitive airline IT space to enable airlines to accelerate their own growth and profitability while benefiting customers across the travel ecosystem. “For the past few years, Farelogix and Sabre have worked together with shared customers to implement our complementary technologies to solve some of the industry’s toughest challenges. Today’s announcement is a natural evolution of the successful, ongoing collaboration between our two companies,” said Jim Davidson, CEO, Farelogix. “Sabre shares our vision for innovation and has the leading technology, resources, and global presence to help us …

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30 global experts expected at Sharjah FDI Forum 2018 from December 10-11

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More than 500 business leaders and 30 industry experts, chief executives and decision-makers representing the region and the world, are expected to attend the fourth edition of Sharjah FDI Forum, to be held on December 10 and 11 in Sharjah. The event is set to witness discussions on corporate investment strategies, expansion opportunities, and explore the latest in solutions, innovations and best practices within the global economy. Under the patronage of His Highness Sheikh Dr Sultan bin Muhammad Al Qasimi, Supreme Council Member and Ruler of Sharjah, the Sharjah FDI Forum 2018 is organised by the Sharjah Investment and Development Authority (Shurooq) and the Sharjah FDI Office (Invest in Sharjah), with the endorsement of the UAE Ministry of Economy and in strategic partnership with CNBC Arabia. The forum will be held under the theme, ‘Shaping the Future of Economies’ at the Al Jawaher Reception and Convention Centre in Sharjah. A press conference was recently organised to unveil the forum’s programme details. It was attended by HE Marwan bin Jassim Al Sarkal, CEO, Shurooq; Mohammed Juma Al Musharrkh, CEO, Invest in Sharjah, several representatives from government authorities, and media personnel. Al Musharrkh unveiled the forum’s comprehensive six-panel agenda, which will highlight the role of sustainable development in shaping the future of global economies. He also announced that for the first time, Sharjah FDI Forum will be hosting a special workshop on December 9, organised and conducted by the World Association of Investment Promotion Agencies (WAIPA), targeting a number of investment promotion agencies from around the world, to discuss latest practices of promoting investment opportunities by studying investor needs and embracing latest technological breakthroughs to identify in-demand sectors.

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