Tag Archives: CEO

RwandAir and Cozmo Travel ink deal as offline partners

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RwandAir has recently appointed Cozmo Travel as its Passenger General Sales Agent (GSA) for the GCC countries (Oman, Bahrain, Kuwait and Saudi Arabia (Offline). “These strategic partnerships play a very important role especially for airlines entering new markets and the practice is that airlines look competitively for established and well known GSA’s when entering particular markets which saves airlines associated costs for new market entry and, or development such as infrastructure, human resource etc while focusing on results. We are already established in the UAE, flying into and out of Dubai and we do cover the entire UAE market from a passenger and cargo sales perspective. This partnership is part of a growth strategy, though offline and it gives us an opportunity to assess the GCC markets for any other decisions in the future,” stated  Timothy Njihia, Country Manager—UAE | GCC | Pakistan, RwandAir.” Jamal Abdulnazar, CEO, Cozmo Travel stated, “With Cozmo Travel’s extensive retail presence in all the GCC countries, RwandAir will be able to capitalise on Cozmo’s  network in the region ensuring a wider market reach. Likewise Cozmo will be able to represent and sell the various RwandAir destinations within the African continent as well their expanding network into Asia and Europe. With a significant population of African nationals working and residing in the GCC region, the focus will be to capitalize on the large network of destinations within the African continent served by RwandAir.”

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Swiss International Hotels & Resorts and IDS Next sign technology solutions partnership

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Swiss International Hotels & Resorts and IDS Next Business Solutions Pvt have announced that they have entered into a global agreement in which,  IDS Next Business Solutions will provide its hotel ERP technology solutions to Swiss International Hotels & Resorts. With its solid presence in Africa, Asia, Europe and the Middle East, Swiss International has 15 hotels currently in operation with a healthy pipeline of new hotels under development across these regions. IDS Next’s hotel ERP solution will facilitate in streamlining operations, in managing the distribution and managing the revenues efficiently, while improving both the guests’ and the hotel users’ experiences for the hotel chain. Binu Mathews, the CEO of IDS Next said, “We are delighted to welcome Swiss International to the IDS family. With Swiss International’s experience in hospitality and IDS Next’s rich technology expertise of 30 years, we are confident that we have a winning partnership for both of our organizations. With our presence in the Middle East, Africa and Asia regions, we see the partnership contributing to our growth potential globally.” “We are pleased to enter into the agreement with IDS Next, a company which we have recognized as one of today’s leading hospitality technology provider”, said Mr. Henri Kennedie, the President & CEO of Swiss International. “With IDS Next’s complete and integrated solutions, we are confident of offering superior guests’ experiences and improve the overall operational efficiency for our hotels.”

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Emirates launches flights to London Stansted with new Boeing 777-300ER

Emirates FLL Route Launch at Airport

Emirates celebrated the inaugural flight of its new daily service from Dubai (DXB) to London Stansted (STN). The aircraft deployed on the route is Emirates’ new three-class Boeing 777-300ER, featuring its state-of-the-art, fully-enclosed private suites in First Class, and refreshed Business and Economy Class cabins. The aircraft also sports newly-designed seats and upgraded in-flight entertainment systems in all cabins.  To celebrate the airline’s arrival to the airport, Emirates and Stansted airport held a launch event for local dignitaries and stakeholders, hosted by Hubert Frach, Emirates Divisional Senior Vice President, Commercial Operations – West and Richard Jewsbury, Divisional Vice President, UK, alongside Ken O’Toole, CEO, Stansted Airport. “We decided to add London Stansted to our network because we saw an opportunity to directly connect the local community with some of the world’s most popular leisure and business destinations. Previously, London’s north east and the wider 7.5 million people that live within Stansted’s catchment areas had to travel into the city to access airports with global reach. Now, this daily flight to Dubai connects passengers seamlessly to Emirates points across the Middle East, Africa, Asia and Australasia,” said Frach. The new gateway is the seventh UK airport that Emirates operates out of in the UK, with Edinburgh to follow in October.

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Dubai Airports raises 1.5 million AED for Dubai Cares

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Dubai Airports and Dubai Cares announced a record result from the first year of their three-year partnership raising AED 1,505,329 in support of Dubai Cares’ Education in Emergencies programmes which offer support to children affected by conflict and natural disasters in countries like Lebanon, Iraq and Nepal, thus enabling them catch up with their education. “Last year we vowed to double our annual contribution from 640,000 AED to 1.3 million AED and are thrilled to have surpassed that goal,” said Paul Griffiths, CEO of Dubai Airports. “We’re grateful to our customers for their generous donations and to Dubai Cares for their tireless efforts to direct these funds towards supporting thousands of children and young people who currently don’t have access to quality education.” His Excellency Tariq Al Gurg, Chief Executive Officer at Dubai Cares said, “We are honoured to have partnered with Dubai Airports and are happy to witness such tremendous success in the first year. The generous contribution by travellers through the airport and visitors to Dubai Airports’ website will certainly help us expand the scope of our efforts to reach children and young people in developing countries, especially those affected by conflict, epidemics and natural disasters. With the continuous involvement and commitment of farsighted organisations such as Dubai Airports, we will continue to make successful advances in shaping the global education agenda.”

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Dubai Summer Surprises to be held from June 22 to August 4

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Dubai’s annual citywide summer celebration, Dubai Summer Surprises (DSS) is set to return to the city from June 22-August 4, 2018, offering a six-week extravaganza of sales, retail experiences and events. Organised by the Dubai Festivals and Retail Establishment (DFRE), an agency of the Department of Tourism and Commerce Marketing (Dubai Tourism), the 21st edition of the popular summer event will feature a line-up of spectacular sales, retail experiences, chances to win and weekly performances to keep the family entertained this summer. Ahmed Al Khaja, CEO, DFRE said, “Dubai Summer Surprises is one of the most popular events on Dubai tourism’s retail calendar, and we are excited to announce this year’s dates. Together with our partners across the emirate, we are putting the final touches to a jam-packed, six-week schedule of sales, retail promotions and events that we know will make Dubai the ultimate summer destination.  We encourage residents to stick around for the summer and experience the full line-up of not-to-be-missed surprises we have in-store!” The highlights of this year’s DSS include a mega Opening Day 12 Hour Sale, a daily Deal of the Day (DOTD) offer, weekly Weekend Destination surprises and the Final Weekend Sale.

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Dubai Tourism, Fliggy sign MoU to boost Chinese tourist numbers

Issam Kazim, CEO of DCTCM and Jerry Hu, VP of Fliggy and Alibaba Group at the signing of MoU

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has signed a Memorandum of Understanding (MoU) with Fliggy, the online travel service platform of Alibaba Group. Aimed to boost the number of Chinese tourists visiting Dubai, the MoU was signed by Issam Kazim, CEO, Dubai Corporation for Tourism and Commerce Marketing (DCTCM) and Jerry Hu, VP, Fliggy and Alibaba Group, as part of a broader long-term alliance discussion at the Alibaba headquarters in Hangzhou in China. The MoU entails among other aspects, collaboration between the partners to deliver an enhanced travel experience for Chinese visitors to the emirate by providing easy access to Dubai’s travel products and information, initiating a payment scheme, etc. In addition, Dubai Tourism would continuously maintain and update the ‘Dubai Destination Mall’ page on Fliggy, providing a comprehensive overview of the city’s tourism proposition to the broad customer base that Fliggy delivers. As a major online travel platform in China, Fliggy is a strategic travel partner for Dubai Tourism within China, allowing Dubai’s entire travel and tourism ecosystem to set up and operate their own ‘shop’ on the Fliggy virtual marketplace. Additionally, being extremely popular amongst the younger generation of Chinese tourists, Fliggy is an even more relevant partner for Dubai as there is a clear priority to build a strong base within this segment as potential visitors to the city.

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Muslim travellers to spend $157 billion by 2020

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Muslim travellers will spend $157 billion by 2020, as revealed at the Arabian Travel Market 2018 and the top outbound market remains Saudi Arabia, which will grow 17 per cent over the next three years alone, to reach $27.9 billion. During the first seminar, entitled ‘Halal Tourism – How far have we come?’ Faeez Fadhlillah, Founder and CEO, Salam Standard and Tripfez, highlighted the growing importance of Muslim millennial travellers illustrated by the changing global socio-economic trends and underscored the potential pent up demand. “The biggest countries and some of the fastest growing economies in the world are found in Asia and the Middle East. These regions typically have large Muslim populations which are young with prosperous middle classes. In addition, second and third generation Muslim communities in developed economies such as Europe and North America now have far more purchasing power and overall, their combined growth generates increased demand for faith-based travel and tourism,” Fadhlillah said. During the second seminar, ‘Halal travel becomes mainstream’, Omar Ahmed, Founder and CEO, Sociable Earth, revealed some of the key results from a recent survey, in which 35,000 Muslim travellers participated. “Certainly, the halal travel market has graduated from its niche status to become an industry-shaping force, in its own right. It has become mainstream,” said Ahmed. “It is also clear that mainstream travel and tourism organisations will now have to become far more pro-active, if they want to attract increasing numbers of Halal travellers and tap into the potential of this massive market,” added Ahmed.

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Marriott International & ATG sign agreement to establish direct connectivity

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Marriott International has signed a distribution co-operation agreement with Al Tayyar Travel Group (ATG), which will establish direct connectivity between the two companies and allow ATG to pull inventory and rates in real time from Marriott International’s reservations systems. The agreement is mutually beneficial to both companies as Marriott International will have access to ATG’s wide reaching network within KSA and beyond. Neal Jones, Chief Sales & Marketing Officer Middle East & Africa, Marriott International said, “We are delighted to consolidate our partnership with this exciting new connectivity announcement. Al Tayyar Travel Group has invested significantly in technology and payment platforms, and Marriott International is extremely proud to be able to dynamically connect our reservation systems to the mutual benefit of our companies. This will ultimately provide better service and availability of inventory to the travel trade and consumers in the MENA region.” “Our partnership with Marriott International provides customers with seamless access to a globally renowned hospitality company, and its wide-ranging offer of brands and properties, as well as the best available rates,” said Abdullah Aldawood, CEO, Al Tayyar Travel Group. “This agreement will further accelerate the growth of our company. We are delivering on our transformation strategy of being a leading online travel agency and holiday advisor in MENA, offering Omni-channel travel services,” Aldawood said.

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Etihad introduces humanoid robot Sophia at ATM 2018

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Etihad Airways has introduced Humanoid Robot Sophia backed by AI technology at the Arabian Travel Market 2018. Sophia is the AI-powered robot famous for speaking at the UN and interviewing celebrities and world leaders alike. She was named the United Nations Development Programme’s first ever Innovation Champion for Asia and the Pacific, and is also the first robot in the world to have a nationality, after being granted citizenship by the Kingdom of Saudi Arabia. Sophia took part in a one-on-one interview with host Damian Watson, Head of Station at Abu Dhabi Media Company, discussed the future of innovation and technology in aviation, as well as about her experiences and impressions of the Capital, at the Etihad Theatre. The Etihad Theatre also featured presentations and Question and Answer sessions with the airline’s executives and guests including Special Olympics and Manchester City Football Club, covering the areas of guest experience, marketing partnerships, environment and sustainability. Peter Baumgartner, CEO, Etihad Airways took part in a one-on-one CEO interview as part of the main ATM programming on the ATM Global Stage.

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Queen Elizabeth 2 opens as a floating hotel in Dubai

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The Queen Elizabeth 2 (QE2) will open its doors to the public on April 18, 2018 following highly anticipated international interest. PCFC Hotels, part of the Dubai government’s Ports, Customs and Free Zones Corporation, has reinvented the legendary vessel as the latest tourism destination, in a city renowned for its world-class attractions. The world-famous cruise liner, which has a history spanning five decades, is now docked permanently at Mina Rashid, where her dining, accommodation and entertainment attractions will be unveiled. In this first phase, she will be welcoming passengers on board to experience a selection of beautifully restored rooms and suites in the adjacent QE2 Heritage Exhibition. Hamza Mustafa, CEO, PCFC Hotels commented, “To finally open the QE2 is a dream come true for my team. It is one of Dubai’s most highly anticipated projects and we know that a lot of people are going to be very excited to see her for the first time, or to step back on board the vessel that created so many wonderful memories during her 40 years at sea. We are thankful to our Chairman, Sultan Ahmed Bin Sulayem whose vision and determination to give her a second life has come to fruition.” The 13-deck hotel has been thoughtfully restored to her former glory – maintaining her most loved interior design features – including her period furniture, renowned paintings and famous memorabilia.

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