Tag Archives: cabin crew

In a smart move, Emirates is now extending its immersive virtual training platform MIRA to the airline’s number one priority – safety. The airline’s nearly 23,000, and rapidly growing, cabin crew team, who are responsible for the safety of millions of travellers every year, will soon be able to complete their recurrent SEP (Safety & Emergency Procedures) training on MIRA. The self-guided virtual training has been designed to meet the requirements of GCAA and other regulatory bodies, while maintaining the integrity and quality of Emirates’ exceptional training programmes. The platform features photorealistic, high-fidelity, fully modelled cabin interiors of the Airbus A380, Boeing 777 and Airbus A350 aircraft, plus emergency slides, tarmac, airbridges and different views of water and land. It will be supported with hyper-realistic audio and images. Multi-player scenarios with avatars playing the part of backup crew members will ensure standard operating procedures are accurately replicated. While Emirates’ iconic cabin crew are renowned for offering the airline’s signature service, their core responsibility is ensuring onboard safety. SEP training on MIRA is designed to complement current methodology and will initially start with two modules – aircraft door operations and fire-fighting – key aspects of onboard safety. Arming and disarming heavy aircraft doors require hands-on skills and experience. If opened incorrectly, the emergency slide could inflate, potentially causing damage to aircraft and airbridges, or lead to injuries. This is why cabin crew are required to complete annual recurrent SEP training. Soon, Emirates cabin crew will be practising door drills virtually to demonstrate and be assessed for their competency in normal and emergency door operations, and standard operating procedures. Firefighting skills are also key in the cabin crew competency arsenal. MIRA will feature …

flynas launched a training program for its cabin crew and ground services employees on the best ways to care for passengers with autism spectrum disorder in cooperation with the Saudi Autistic Society, the first training workshops were held in Riyadh during the 3rd week of January 2024. Waleed Ahmed, the corporate communication director and the spokesperson at flynas expounded that the program held in Prince Nasser bin Abdulaziz Autism Center, included theoretical education and practical training by specialists and consultants from the Saudi Autistic Society for the members of the air hospitality crews and ground service employees at flynas, aiming to learn the best methods for dealing with passengers with autism and learning about strategies for effective communication and interaction with them. The program also included introducing participants to the characteristics of autism and how to interact with them, as well as training on providing a comfortable and supportive environment for passengers with autism, focusing on improving their travel experience, as part of the company’s social responsibility programs and its commitment to adopting initiatives with sustainable impact on society. The Saudi Autistic Society is the largest specialized association in the Kingdom accredited by the Ministry of Human Resources and Social Development. It was established in 2003 to include its services throughout the Kingdom of Saudi Arabia to provide support, assistance and appropriate care and contribute to the integration of beneficiaries with autism spectrum disorder as well as community awareness. And contributing to the early detection of beneficiaries with autism spectrum disorder, through Prince Nasser bin Abdulaziz Autism Center in Riyadh, Prince Turki bin Nasser Autism Center in Jazan, and the daycare centers in Mecca and the Eastern Province.