Tag Archives: ATDD

Ajman Tourism Development Department (ATDD) unveiled a suite of new digital services aimed at enhancing and supporting the tourism sector in the emirate of Ajman during its participation at GITEX Global 2024. Among the highlights is the launch of the Department’s revamped website and updated digital services system, alongside the AI-powered ‘Plan Your Trip’ service. These innovative offerings reflect the department’s ongoing commitment to delivering smart and proactive government services that leverage the latest advancements in AI technology and data analytics. The aim is to assist visitors in planning tailored trips to Ajman, offering a flexible and personalised experience. The Department also seeks to enhance the experience of visitors, starting with the website and digital services system, and extending to the emirate’s rich tourism offerings. The newly launched ATDD website and digital services system offer a more interactive and user-friendly interface, designed to meet the highest government quality standards. The updated website features an AI-powered smart personal assistant that can handle customer inquiries, service procedures, requirements, and fees, in addition to tourist guidance services such as information about the emirate, tourist sites, museums, and activities. The new website’s smart personal assistant allows users to make direct calls to customers via audio, video, or screen sharing, allowing them to talk and share their screen with the customer happiness and service staff, catering to their requirements in record time without having to visit the department headquarters. Additionally, the website provides access to all government services and tourism information, such as reports, decrees, and resolutions, along with quick services and open data. ATDD launched the ‘Plan Your Trip’ platform, another innovation showcased at GITEX, which is fully AI-based and designed to help visitors customise …

Ajman Tourism Development Department (ATDD) in collaboration with Al Qudra Sports Management organized Masfout Mountain Bike Challenge at Masfout mountains on Friday, November 27, 2020 that witnessed a participation of hundreds of cyclists. The Saudi German Hospital in Ajman provided medical care and support to all participants. The race was held as a part of the community races launched by Ajman Tourism to reinforce Ajman’s position as a prominent sports and tourist destination, locally and internationally. Majid Albalushi came in the first place in the Emirati- men category of 28 km, Khuloud Al Dhaheri in Emirati- women, Michael Bang in the open category- men, and Ivana Kolaric in the open category-women. Majid Snake came in the first place in the Emirati- men category of 14 km, Joemar Josol in the open category- men, and Rachel D D Sotto the open category-women along with the distribution of prizes worth AED 12,000. The upcoming community races also include Ajman Time Trial Challenge (10 km) that will take place at Al Zorah on Friday, December 4, 2020 and aims to attract 120 competitors. Further, the second edition of Amina Hospitals Half Marathon- Ajman (21.1 km) will be held on Friday, December 25, 2020 at Al Zorah that is expected to attract around 400 participants. All community races are being hosted by keeping precautionary and safety measures in place that include temperature checks for all participants, wearing masks and gloves during the race, limiting the number of participants and ensuring social distancing.

Ajman Tourism Development Department (ATDD) has launched inspection campaign across the emirate’s tourist establishments to ensure compliance with ‘BV’ certification to protect guests, visitors and hospitality employees in Ajman, in line with the strengthening of precautionary measures taken by the UAE. Bureau Veritas (BV) includes a comprehensive checklist to confirm compliance with good hygiene practices, social distancing, and all other recommendations to maintain the highest levels of safety. It also includes field audits to check that the expected protective measures are implemented efficiently. Sultan Ali Al Nuaimi, Director of Licensing & Tourism Standards Department at Ajman Tourism, said, “This campaign comes as part of our efforts to ensure that all tourist establishments are following the best preventive measures as the emirate continues to consolidate its position as a favourable destination for the UAE residents and tourists. We continue to work closely with our partners in the hospitality sector to preserve the safety and health of the guests of the Emirate of Ajman.”

Ajman Tourism Development Department (ATDD) has conducted comprehensive coronavirus checks for hospitality employees in cooperation with Ajman Medical District and Ajman Crises Management Team, in line with the strengthening of precautionary measures taken by the UAE to ensure a safe environment for residents and visitors. The testing comes as part of the preventive programs of the UAE health authorities to reinforce the precautionary measures to limit the spread of coronavirus and included all employees in Ajman hotel establishments to secure a healthy work environment for all employees. HE Saleh Mohamed Al Geziry, ATDD Director General said, “Ajman Tourism Development Department continues to take all the necessary steps to ensure the wellbeing of the hospitality sector employees, and continues to work closely with the concerned authorities to overcome the pandemic and provide a safe environment in the emirate.” Hamad Tarim Al Shamsi, Director of the Ajman Medical Zone, praised the fruitful cooperation between the medical zone and Ajman public and private entities to perform these checks and stressed on the importance of doing such tests to ensure early detection of coronavirus cases. Coronavirus tests are available in Ajman at various centres including the Preventive Medicine Center, Primary Health Care Centers, Al BaytMitwahid Association, the National Survey Center and others.

Ajman Tourism Development Department (ATDD) hosted a live parrot show at Al Zorah Natural Reserve in collaboration with the UAE Parrots Group to raise awareness for this hobby which is gaining an increasing interest among Emirati youth and contributes to attracting more visitors to Ajman. The number of participants in the 45 minutes live show reached 11 amateurs from the UAE Parrots Group with 18 Macaw parrots. Parrot breeding is an interesting hobby that brings together many young people who meet to share experience and have a good time. Ibrahim Al-Marai established the group with a team of Emirati youth who have aspirations to raise awareness for this hobby by conducting various activities, events and performances that showcase the capabilities of the trained parrots at several tourist destinations in the UAE. The group includes now many new members in addition to the ladies team that supports achieving the group objectives. Ibrahim explained that he has started this hobby since he was a child and mentioned that he has a group of parrots from different breeds. He created a safe environment to facilitate the parrots’ reproduction and in the process of arranging for new exhibitions, activities and public shows across the country. HE Saleh Mohamed Al Geziry, ATDD Director General, said, “Ajman Tourism Development Department is keen to support the Emirati youth and host various activities that contribute to attracting more visitors to the emirate and consolidating Ajman position as a favourable destination for the UAE residents and visitors.”

Ajman Tourism Development Department (ATDD) has launched extensive inspection campaign across the emirate’s tourist establishments to ensure compliance with safety guidelines, in line with the strengthening of precautionary measures taken by the UAE and in response to the recommendations of the World Health Organization. The inspection campaign includes daily and continuous visits to the tourist establishments in the Emirate to assure their commitment to following ATDD precautionary guidelines that were recently launched to combat the spread of coronavirus by applying a series of preventive measures related to maintaining the highest hygiene levels, periodic sterilisation, training staff to handle suspected coronavirus cases. The measures also included food serving requirements and salons bookings guidelines. Sultan Al Nuaimi, Director of Licensing & Tourism Standards Department at Ajman Tourism said, “This campaign comes as part of ATDD efforts to adopt the best preventive and precautionary measures. We are delighted to see a strong commitment among Ajman hotels to strictly follow the safety and preventive guidelines and we look forward to taking all the necessary measures to ensure the continuity of services and maintain the safety and health of the emirate’s guests and visitors.”

Ajman Tourism Development Department (ATDD) has revealed hotel establishments’ precautionary guidelines as part of its continuous efforts to combat COVID-19 and ensure highest safety measures to protect guests, visitors and hospitality workers in Ajman. Renowned for its heritage sites, captivating natural reserves and rich culture, Ajman is preparing to reopen key tourist destinations in the upcoming months. Comprising of 13 pages, the guidelines restrict occupancy with no more than 30 per cent of the capacity of other facilities in the hotel including restaurants, bars and cafes. Starting with mandatory temperature checkups for every person enters the hotel, hotels are to allocate different doors for entry and exit, place visible floor marks for social distancing with a minimum of 2 metres between visitors on queue areas such as reception & concierge, and station hand sanitisers & disinfectants at the entrance and other open facilities. In addition to that, protection equipment such as masks and gloves need to be available in enough quantity for guests and employees. All hotels must allocate isolation rooms at all times that need to be disinfected after every use and have to disinfect and sanitise the premises on a weekly schedule to be shared with ATDD supervisors. Upon announcing ATDD precautionary measures for hotel establishments, HE Saleh Mohamed Al Geziry, Director General, ATDD said, “We are keen to maintain the highest health and safety measures to protect guests and visitors of Ajman. We are working closely with our partners in the hospitality and health sectors to overcome any difficulties during these challenging times, and will continue to promote Ajman as a leading tourist destination in the United Arab Emirates.”

Wyndham Garden Ajman Corniche steps up its preparation for Q4 2017 opening through participation in roadshows organised by Ajman Tourism Development Department (ATDD),  global exhibitions, and travel workshops. The soon-to-open hotel joined the ATDD roadshows in Scandinavia and covered three countries including Denmark, Norway and Sweden. It also joined the ATDD delegation at the CIS roadshow in Armenia, Kazakhstan and Ukraine. Eyeing more markets in Europe, Wyndham Garden Ajman Corniche will similarly be promoted in the ATDD DER Touristik event in Euro Disney in Paris, France. Wyndham Garden Ajman Corniche was also showcased in Natalie Tours’ annual congress and hotelier workshop held in Dubai. More than 200 top agents from Russia and CIS region were in attendance to learn about the latest promotions and updates on Dubai and UAE as a leisure destination. One of the largest travel trade exhibitions, the annual World Travel Market in London will also be a key platform for the new property. It will be marketed alongside the destination at the ATDD stand.  The other events that Wyndham Garden Ajman Corniche will take part in are workshops organised by Tez Tour in Larnaca, Cyprus; Odeon Tours in Antalya, Turkey; and Annex Tours in Moscow, Russia. To boost the hotel’s guest nationality mix, the property will also target the South Asian market by attending the Pakistan Travel Mart (PTM) in Karachi. Wyndham Garden Ajman Corniche, which is scheduled to open doors in the last quarter of 2017, is the first Wyndham Garden to open in the UAE. The four-star hotel will feature rooms and suites, an executive lounge on the top floor with panoramic sea views, a seafood restaurant, an all-day dining venue, an outdoor swimming …

Ferghal Purcell, COO, Hospitality Management Holding (HMH), welcomed Saleh Mohamed Al Geziry, the new General Manager of Ajman Tourism Development Department (ATDD), at Bahi Ajman Palace Hotel. During his visit,  Geziry met the various team members as well as saw the fabulous facilities at the hotel. Congratulating Saleh Al Geziry on his new role, Purcell said, “It is an enormous privilege to welcome Mr. Saleh Al Geziry at Bahi Ajman Palace Hotel. Over the years we have enjoyed working closely with Ajman Tourism Development Department and are eager to continue our collaboration. In keeping with the vision of the authorities, Mr. Saleh Al Geziry has got exciting plans for promoting Ajman that will further accelerate the demand for this superb destination.  We are thrilled to be part of it and delighted to extend our full support.”

The Ajman Tourism Development Department (ATDD) has announced that the emirate earned AED200 million in tourism revenues from a total of 272,021 visitors in the first half of 2016. Tourism revenues from April to June 2016 reached AED92 million, 11 percent higher compared to the same period in 2015. Total guests for the period are 129,617 from 119,376 in 2015. Three Furnished Apartments are added to the inventory of establishments during the three month period. Occupancy rate for the second quarter is reported at 63 percent for hotels while hotel apartments has 68 percent occupancy rate. Guest nights for the second quarter reached 293,512 with majority of the guests staying at five- and four-star hotels and superior and standard hotel apartments. Local tourists still top the emirate’s guests followed by visitors from Asia and Africa, other Arab countries and GCC nationals. Europeans, Americans and Russian visitors comprised more than 30,000 of the total guests. With the addition of three Furnished Apartments to the inventory, Ajman has 39 establishments with total 3,392 hotel rooms and units and 5,737 beds.