Tag Archives: Amadeus technology

Ernesto Sanchez Beaumont, Managing Director, Amadeus Gulf  shares insights on how technology has become key to post pandemic travel recovery. After a turbulent two years due to the COVID-19 pandemic, the appetite for traveling is accelerating, according to recent research by travel technology company Amadeus, with 50% of travelers expecting to have taken a business flight by the end of 2021. The Rebuild Travel survey, which surveyed consumers across the UAE, France, Germany, India, Spain, Russia, Singapore, the UK, and the US, shows the need for human connection has not been dampened by the turmoil of the last two years. In fact, our “Rebuilding Hospitality: Trends in Demand, Data and Technology That are Driving Recovery” study showed global hotel occupancy increased to 60% in July 2021, nearly doubling 2020’s performance for the same month. These numbers mean that global hospitality occupancy had climbed 80% of the way back to pre-pandemic norms of around 75% for the first half of the year. For instance, the UAE registered a 62% hotel occupancy rate in the first half of the year, according to government figures That being said, traveler concerns still exist around issues such as last-minute cancellations and refunds, for example.  There is also a growing demand for apps and solutions where digital health data and travel information can be stored in one place for convenience. Digital transformation Technology plays a prominent role in combatting these concerns, particularly touchless experiences across the customer journey. Eighty per cent of travelers said technology – specifically, touchless technologies – would increase their confidence to fly. Ideally, it would reduce queues and congestion in public spaces and face-to-face/physical contact. More than half (56%) of the travelers …

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