Tag Archives: AI technology

Riyadh Air and Artefact signed a strategic partnership aimed at revolutionising the aviation industry through AI applications. Utilising cutting edge cloud and AI technologies, the partnership will focus on building Riyadh Air’s data analytics platform and developing AI solutions across its main business and corporate functions. Through these AI solutions, Riyadh Air will be able to hyper-personalise its guest experience and elevate its guest service through intelligent channels, optimise its flight and ground operations through real-time data insights and predictions, and launch fit-for-purpose offerings of Air and non-Air products through highly efficient and targeted sales channels. Abe Dev, Vice President Digital & Innovation at Riyadh Air, added, “Our partnership with Artefact signifies Riyadh Air’s dedication to leveraging cutting edge technologies to enhance guest experiences at every stage and every moment of their journey. This partnership with Artefact builds upon our recent collaborations with leaders in the aviation industry. Through AI integration, we aim to redefine travel standards, offering personalised, seamless digital-first experience to our guests ahead of our maiden flight in 2025.” Commenting on the partnership, Rahul Arya, CEO and Managing Partner of Artefact MENA, said: “Our partnership with Riyadh Air marks a significant milestone in our commitment to pioneering AI solutions tailored to the unique needs of the aviation industry. By combining Riyadh Air’s forward-thinking approach with Artefact’s expertise in data and AI solutions, we’re poised to set new standards for innovation in the airline sector.” Riyadh Air, set to make its maiden flight in 2025, is poised to revolutionise the future of air travel and exceed guests’ expectations of their travel experience. With an unwavering dedication to cutting-edge thinking and innovation, Riyadh Air aims to set new standards …

Travelport hosted a two-day conference to provide insight into emerging new trends in the market and future of the sector with AI technology at Shangri-La, Oman. Over 230 customers from 14 countries attended the event. Kathryn Wallington, Country Manager, UAE Travelport welcomed the guests and explained the interactive opportunities at the conference. In his opening remarks, Matthew Powell, Managing Director, Middle East and South Asia, Travelport explained that Travelport had transformed from a regular GDS to a travel commerce and distribution platform to enable more opportunities in their portfolio. He reiterated how their platform enabled travel providers and their evolving technologies to deliver relevant content for travel buyers and consumers. He also spoke of how the platform provided new tools and solutions to customers and created a frictionless path to work with speed and accuracy, automated operations and the latest B2B travel payments. He reiterated that there was an expected opportunity of $8.6 billion in mobile travel sales in Middle East and India by 2022.