Tourism Breaking News
The new rotana.com is built for today’s mobile-first travellers. The platform adapts seamlessly to any device and streamlines the booking journey from start to finish. Enhanced AI-powered search and filtering make it easier for guests to discover and book the options that best match their needs. “This launch marks a pivotal step in Rotana’s new strategic roadmap,” said Philip Barnes, CEO of Rotana. “We are reimagining every touchpoint of the guest journey, both online and on property, to ensure we remain at the forefront of hospitality in the region. The new rotana.com blends personalisation, speed, and inspiration to reflect the exceptional experiences our guests enjoy in our hotels. As we execute our growth strategy, technology will be central in deepening guest relationships, driving direct bookings, and reinforcing Rotana’s leadership in the evolving travel landscape.”
This transformation is part of Rotana’s broader digital strategy aimed at strengthening direct booking channels and deepening guest engagement through data-driven insight. The relaunch comes amid a major shift in traveller behaviour, with mobile now accounting for more than half of hotel reservations. Yet many guests still abandon their bookings due to slow load times, poor navigation, and complex checkouts (GuestCentric, 2024). In the Middle East and Africa, where the mobile travel booking market was valued at USD 4.6 billion in 2024 and is set to more than double by 2031 (Cognitiv Market Research, 2025), the demand for seamless mobile booking experiences has never been greater.
