Ctrip has launched its first Ctrip travel concept store, located at Dubai International Airport Terminal 3 which aims to provide customers, particularly Chinese, with 24/7 high quality customer service and in-destination products. As an important global hub, Dubai International Airport welcomes tourists from all over the world. The concept store is able to provide one-stop online and offline services, including travel guidance, consultation, transportation, catering, shopping and more. The opening of Ctrip’s concept travel store marks the 2018 UAE-China Week and a fruitful cooperation with Dubai International Airport and Dubai Tourism. Ctrip’s first travel concept store allows tourists to enjoy greater value-added services upon their arrival. Travellers are able to experience Ctrip’s one-stop in-destinations services from the selection and booking of local tour activities to enjoying services from local tour guides and more. On-site staff are on hand to provide 24-hour service in languages such as Chinese, English, Arabic and many more. The concept store is complete with 3 TV sets along with 5 iPad Pros, allowing travelers to conveniently find their desired travel information.
Ctrip has worked together with Dubai Tourism to design a variety of stopover itineraries and local entertainment options for travelers in transit or only in Dubai. Whether customers are seeking niche travel products or a more in-depth experience, Ctrip’s one-stop travel concept store aims to make sure that travelers get all they can out of Dubai regardless of the amount of time they are able to spend in the destination.