Category Archives: Technology

Wego and Egypt Tourism Authority launch a campaign to get travelers to visit Egypt during all the seasons. Egypt continues its commitment and efforts in applying stringent health safety and precautionary measures to ensure the safety of citizens and tourists and has been welcoming tourists from the GCC. The campaign will focus on promoting Egypt as the most preferred destination of choice for Middle Eastern travelers showcasing the various elements of Egypt including warm weather, scenery, and a wide array of activities. The country will be marketed and retargeted on all Wego platforms through both the website and application, including online promotions, and other additional contributions. Mamoun Hmedan, Chief Commercial Officer and Managing Director, MENA and India at Wego, said: “Over 2.43 million flight and hotel searches from MENA to Egypt were performed on Wego in March, where the country ranked the second most searched destination. We’re delighted to partner with Egypt Tourism Authority, to promote Egypt’s hidden gems including one of the world’s intact temples, museums, and pyramids.” You can’t think of Egypt without imaging Aswan, Hurghada, Luxor or Sharm El Sheikh. The country is the world’s largest open-air museum and has one of the oldest temples and museums, which are a must see for everyone. Amr Al-Kady, CEO of Egypt Tourism Authority, commented: “Egypt is intensifying its efforts to boost the tourism sector in the country and attract more tourists through promotional campaigns that highlight the country’s tourist destinations. Through our partnership with Wego, the largest online travel marketplace in the region, we will attract more travelers from the Middle East to explore the best of Egypt. The country has been following stringent measures to provide a seamless …

Sabre Corporation and Gulf Air have reaffirmed their long standing relationship with an expanded, multi-year agreement. Under the renewed agreement, Gulf Air will continue to use Sabre’s passenger service system (PSS) SabreSonic to help power its digital transformation, provide a seamless traveller experience, and drive revenue growth. The PSS is designed to automate sales and reservations with enhanced functionalities that can help provide increased revenue opportunities by tailoring offers to meet the needs of travellers and help create an efficient airport experience. Gulf Air has also renewed a suite of solutions that will help ensure the airline’s operational efficiency and help incremental revenue opportunities through advanced fares management, schedule and network optimization and state-of-the-art revenue management. The agreement has also been expanded to include Sabre’s Dynamic Availability tool. A key building block for personalized retailing, the dynamic pricing engine will allow Gulf Air to identify ways to unlock greater value. “We’re delighted to reaffirm our relationship with Sabre and leverage its technology to further support our strategic plans,” said Captain Waleed Al Alawi, Acting Chief Executive Officer of Gulf Air. “We are currently undergoing a major transformation to upscale our technology strategy, advance operational efficiencies and improve traveller experience. As we move into recovery, we are confident that the flexible and intelligent nature of Sabre solutions, including SabreSonic, will enable us to be more efficient and offer a modern retail experience that enables personalized travel at scale, increases growth opportunities and allows us to create a differentiated brand experience in a highly competitive environment.” Sabre’s high performance, flexible PSS enables Sabre’s valued partners to realize increased growth opportunities through merchandising, codeshare agreements and alliance partners, plus cost savings from better …

Wego announced that it has signed a definitive agreement with the Flipkart Group, India’s homegrown e-commerce ecosystem, to acquire Cleartrip’s Middle East business. This transaction also includes the sale of Flyin.com and a technology co-operation agreement between Wego and Flipkart. The Boards of Directors of Wego and Flipkart have approved the transaction, which is expected to close in the second half of 2022, subject to customary closing conditions and regulatory approvals. Cleartrip is a pioneer of online travel in India and is famous and much loved by customers for its user-friendly interface and industry-first initiatives. Cleartrip expanded organically into the Middle East region in 2010 and acquired Riyadh based Flyin.com in 2018, which played a similar role in kick-starting online travel in Saudi Arabia. Wego and Cleartrip both have their regional headquarters located in Dubai Internet City. “Cleartrip and Flyin are both product-driven companies with best-in-class OTA technology that have established strong brands and strong positions across the Middle East,” said Ross Veitch, CEO & Co-Founder of Wego. “We are excited to welcome Cleartrip Middle East and Flyin into the Wego group. The Middle East is set to be one of the most exciting growth stories of the next decade with the travel & technology sectors taking center stage and with the Wego group playing a very crucial role. This acquisition will significantly increase our scale and capabilities and will strengthen our ability to partner and collaborate across our region. We are also excited to begin a multi-faceted partnership with Flipkart that will involve us sharing a brand across regions and co-operating on technology.” “The opportunity in travel tech for India is vast, and through Cleartrip, we have been able …

A digital marketplace for MEA hospitality & travel tech providers, ExploreTECH aims to boost audience engagement and lead generation. The platform aims to provide industry professionals with one place to compare tech products and services and receive advice from subject matter from industry experts to help improve their businesses. A first-of-its-kind platform, continues to drive the future of the hospitality and travel industry, increasing its network of vendors across the Middle East and Africa. ExploreTECH plans on connecting the entire hospitality and travel trade ecosystem to technology vendors and providing all services required by customers at a rapid pace using its current capabilities. As the platform serves as a unified source of information for multiple vendors, buyers can access the latest tech solutions that complement or further develop their strategic goals. Buyers can also access verified user reviews and conduct a comprehensive vendor comparison for informed decision making. Moreover, Buyers receive the latest content and information in one convenient location. ExploreTECH also provides buyers access to a global network with established vendor relationships that can deliver turnkey implementation and on-demand project support based on their requirements. In addition to increasing visibility and expanding their market share, vendors on the platform have the opportunity to improve customer engagement and enhance their customer experience. The subscriptions are divided into four tiers so that every tech provider can find a subscription that meets their needs, whatever their current market penetration level. Subscribers are provided with several core benefits, including improving vendor-customer engagement, providing a product comparison tool, and allowing users to request product demos. Vendor subscribers have the ability to host product training for qualified buyers, capture user reviews, spread awareness with social …

Sabre Corporation and Eihab Travels, Oman’s leading IATA accredited travel agency, have announced a new multiyear technology agreement to help transform the travel experience in Oman. While travel is showing signs of recovery in Oman, this new long-term agreement will see Eihab Travels deploy Sabre’s latest technology and best solutions to drive growth, boost revenue and transform its business. The agency will now use Sabre’s next-generation travel agency desktop, Sabre Red 360, to deliver an intelligent and consultative service to travellers, create compelling shopping experiences for customers and provide an enhanced level of expertise to respond to evolving travellers demands. “The travel landscape has evolved dramatically following the pandemic, and that required a fresh outlook at our digital transformation and technology investments,” said Dinesh Poojary, General Manager, Eihab Travels.  “Sabre has the technology and innovation strategy to support our goals, advance our technology and operations and enable our digital transformation to compete on a global level.” As part of its strategic plans to transform the future of travel, Sabre recently announced multiple intelligent solutions, such as Sabre Travel AI and its intelligent retailing engine, which will be infused across its technology platform to power the future of personalized travel. “We have been working to empower our customers to be ready for recovery,” said John Mathew, Oman County Manager, Sabre Travel Network Middle East. “We are excited to partner with such a committed, forward-thinking partner like Eihab Travels that clearly understands the role technology plays in travel’s recovery – and we remain committed to equipping the agency with the most innovative solutions to achieve its goals” Sabre has been working with many leading travel companies in The Sultanate of Oman to …

Sabre Corporation and Fahad Express Travel & Tourism L.L.C, one of the leading travel companies in the Sultanate of Oman, have announced a new multiyear preferred GDS agreement to help elevate the traveller experience in Oman. Fahad Express Travel & Tourism has been working with Sabre for more than a decade, delivering on its vision “to offer the best and most satisfying services to holiday seekers and our corporate travellers”. Under the new agreement, Fahad Express will be exclusively using Sabre Red 360 to deliver highly personalised offers for its customers, by deploying intelligent and consultative services and features. Furthermore, it will continue to benefit from Sabre’s automated exchanges and refunds to drive operational efficiency and excellence. “We are excited to extend our longstanding relationship with Fahad Express as its preferred GDS partner,” said John Matthew, Oman Country Manager, Sabre Travel Network Middle East. “Online travel is playing a significant role in the industry’s recovery, and we will provide the technology and tools to allow Fahad Express leverage this growth and excel in both online and offline travel.”   Fahad Express Travel and Tourism will use Sabre’s marketplace of more than 400 airlines, 750,000 hotel properties, and hundreds of tour operators, rail, car and cruise providers, to sell customized travel packages from suppliers around the world. “We have been successful in building a brand that delivers the perfect balance of quality, reliability and service in the offline space,” said Ms. Juliet Irwin, General Manager, Fahad Express of Travel & Tourism. “Our partnership with Sabre will see us work together to empower the travel industry in Oman and transfer our expertise to excel in the online space. We will leverage Sabre’s …

Khimji’s House of Travel has signed a multiyear agreement with Sabre Corporation, the leading software and technology company that powers the global travel industry, to expand its operation and fuel its growth. The agreement has reaffirmed more than a decade of partnership between the two companies. Under this agreement, Khimji’s House of Travel will leverage Sabre’s broad portfolio of technology solutions, and deploy its industry leading platform, Sabre Red 360, to deliver an intelligent and consultative service to travellers and create highly personalised offers for its customers. It will utilise its management solutions, such as automated exchanges and refunds, to drive operational efficiency and excellence. “This challenging travel landscape has not deterred us from moving forward,” said Cashio Vettom, General Manager, Khimji’s House of Travel. “Our renewed partnership with Sabre will help us enable our growth and expansion plans, while deploying intelligent solutions to respond to the evolving market trends.” Sabre has been working to realise its long-term vision for a personalised travel marketplace and have announced last year the development of Sabre Travel AI ™, an industry-first technology that will utilize state-of-the-art artificial intelligence and machine learning capabilities to deliver highly relevant and personalized content that better meets the demands of today’s traveller. “The current traveller demands a new level of personalization, increased choice, control and flexibility. We believe that Sabre has the experience, technology, innovation and support to help us better respond to these expectations”. Vettom added. Khimji’s House of Travel operates in both leisure and corporate sectors and will use Sabre’s marketplace of more than 400 airlines, 750,000 hotel properties, and hundreds of tour operators, rail, car and cruise providers, to sell customized travel packages from suppliers …

Travelport announced a multi-year agreement with Europe’s leading online rail and coach ticket provider, Trainline. As part of the strategic agreement, Trainline’s vast range of aggregated content from major rail operators in Europe will be integrated into Travelport+ through Travelport’s desktop user interface Smartpoint, and next-generation API’s. The new collaboration comes as multinational rail options become an increasingly popular mode of transport across Europe for both leisure and business travelers. As demand for environmentally efficient modes of travel grows, global agents connected to Travelport’s next-generation platform, Travelport+, will now be able to manage and book cross-European rail offers as seamlessly as they do with airline and hotel content. Supported by Travelport+, Trainline will strengthen its commitment to making every journey greener by helping its travelers make smarter choices through simplified and enhanced content distribution. “Our collaboration with Trainline Partner Solutions builds upon a common objective of being game changers in the travel industry by providing customers with trusted and agile solutions that remove complexity and enhance the overall travel experience,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “Our Travelport+ capability will rapidly integrate Trainline’s technology platform leading to improved retailing capabilities for our global network of travel agents and the most compelling range of European rail content for travelers today.” Champa Magesh, President of Trainline Partner Solutions said, “We are pleased to reach this monumental milestone with Travelport. Making our rail content accessible across the Travelport platform will further enhance our global reach and enable our unique offering to be searched and booked in conjunction with relevant air and hotel content, encouraging greener journeys. Travelport’s technology complements our industry-leading tech offering and we look forward to working …

UAE-based ExploreTECH is set to launch on the 2nd of February 2022 with the aim of connecting hospitality and travel professionals and tech providers from the Middle East and Africa. The platform allows technology providers to showcase their products and services to hospitality professionals who are looking for a go-to source to find and compare tech solutions. A feature of this marketplace also enables professionals to gain subject matter expert advice on navigating challenges and creating long-term strategies to facilitate improvements in business processes and profitability. The first-of-its-kind marketplace offers three different subscription modules for commercial technology providers, making it accessible to businesses of all sizes and budgets. Launching in Arabic and English, the marketplace will bring value to an industry looking for a greater return on investment on current digital offerings. Ralph Melis, Co-founder of ExploreTECH said: “Our goal is to drive a new era of digital transformation across the industry by positioning our platform as the go-to marketplace of the future. By creating such a unified platform, we are enabling a new kind of digital strategy development for users and providers alike.” ExploreTECH taps into a major gap in a sector which is increasingly dependent on effective digital strategies. The user-friendly format allows businesses to gain the maximum benefit from the platform with the easiest assimilation possible. “The feedback we hear is that there is a massive need for a single entity that can act as a medium for accessible and credible tech solutions that can form part of a continuous and consistent strategy for businesses to extend their reach and connect more effectively with their target audiences.” says Antoine Medawar, another co-founder of ExploreTECH. ExploreTECH is creating …

Travelport introduced the latest update to its next-generation platform, Travelport+. Now available, these enhanced, modern retailing tools are paving the way to revolutionize travel retail, modernize the booking experience, and make it easier for agents to offer more choice and deliver better service to their travelers. “As part of our mission to revolutionize the travel industry’s retail experience, we continue to evolve, simplify, and automate the most critical technology tools. Today’s enhanced features empower travel agents to offer more choice, enable greater self-service capabilities for travelers, and simplify the most complex servicing processes,” said Jen Catto, Chief Marketing Officer at Travelport. “All Travelport+ customers enjoy a more modern, digital-first retail experience when connecting through our platform. That includes our desktop customers, who have said that the latest version of Smartpoint has managed to transform mundane travel management tasks into superior servicing opportunities.” More Choice, Richer Content, Better Servicing The evolution of Travelport+ tools and agency capabilities continues with simplified access to enriched travel content from multiple sources, including New Distribution Capability (NDC) standard content. Travelport is the first and only global distribution system (GDS) to sign NDC content distribution deals with all three major European airline groups (Air France-KLM, International Airlines Group (IAG), and Lufthansa Group). The company continues to expand its NDC connections with more than 16 airlines worldwide, including American Airlines, Emirates, Qantas, and Singapore Airlines. Adrian Kazim, Chief Operating Officer at Emirates, commented: “Together Emirates and Travelport are starting their journey to deliver the future of travel retail; kicking off with our first-ever GDS joint agreement that is inclusive of NDC content; that will enable the flexibility to innovate Emirates’ products and deliver more dynamic and personalized …