Category Archives: Technology

WegoPro announced its collaboration with Circles. This partnership aims to enhance the booking experience for business travelers by integrating data roaming services seamlessly within their booking journey on WegoPro. With this collaboration, businesses can now streamline their business travelers’ experience across both pre and post-booking stages on the same platform, ensuring better control and efficiency while meeting the needs of the travelers. By adding connectivity services, WegoPro not only elevates the convenience for the business traveler but also enables businesses to manage all expenses within the same platform, simplifying the entire travel process. “We are thrilled to partner with Circles to enhance the business travel experience for our users,” said Prashant Kirtane, CEO of WegoPro. “By integrating Jetpac’s eSIM into our platform, we are empowering business travelers with seamless connectivity and exclusive perks, further solidifying WegoPro as the ultimate solution for modern business travel.” One of the key highlights of this collaboration is the introduction of Jetpac’s eSIM, offering users the ultimate convenience of travel roaming services. With a one-time installation of the eSIM, travelers can enjoy connectivity across all destinations covered by Jetpac, eliminating the hassle of SIM swapping forever. This eSIM can be used in over 100 countries and across multiple destinations within 30 days, enabling travelers to connect instantly upon landing without worrying about data roaming charges. Aditya Goyal, Business Head of New Business Build in Circles, said: “We are very excited to partner with WegoPro to bring our award-winning Jetpac Travel eSIM product to Business Travelers. With Jetpac Travel eSim, WegoPro customers will get seamless connectivity around the world. This is a new milestone in revolutionizing the Business Travel across the globe”. Jetpac’s eSIM also comes …

AVIAREPS together with the Shanghai Municipal Government announced the launch of Shanghai’s official online B2B travel platform, SmoothTravel. SmoothTravel serves as the official gateway for the global travel industry to connect with both inbound and outbound Chinese travel agencies, tour wholesalers, online travel agencies (OTAs), and MICE agents in the East China market. SmoothTravel aims to seamlessly link international travel businesses with the thriving Chinese travel market. The platform is designed for all segments of the travel industry around the world, including major destinations, receptive tour operators, hotel groups, retailers, attractions, rental car agencies, cruise lines, and more, all eager to broaden their business outreach to the Chinese market. Key Features of SmoothTravel: • China Partner Search: SmoothTravel empowers overseas members to identify new inbound or outbound China travel trade partners. Members can easily connect with Smooth Travel’s Member Matching Manager, facilitating introductions to highly-qualified Chinese travel trade partners based on their specific requirements. • Risk Mitigation: Addressing differences in payment practices, SmoothTravel provides a unique payment guarantee system to minimize risks associated with new China travel industry partners. A comprehensive travel insurance program is also offered for Chinese members to ensure risk reduction for both outbound and inbound sectors. In addition, a bilingual mediation system to resolve any disputes is provided at no cost to members. • China Outbound Market and Consumer Insights: Leveraging extensive China government and industry resources, SmoothTravel delivers the latest research on China’s outbound travel market, industry trends, and consumer preferences. This includes surveys, interviews, focus group discussions, workshops, and on-site visits. • Training and Support: SmoothTravel offers a comprehensive two-way training platform with specialized courses for both overseas and Chinese members. All members can …

In collaboration with Abu Dhabi Investment Office (ADIO), H2O Hospitality (H2O) has established its regional headquarters in Abu Dhabi. ADIO provided H2O, which operates in the accommodation and leisure sector, with a comprehensive range of growth-enabling support, including financial incentives, setup enablement and connections to the Abu Dhabi ecosystem and international trade opportunities. H2O’s solutions will also contribute to Abu Dhabi’s tourism sector. The company is connected to more than 85 online travel agencies, in addition to managing over 190,000 units and 680 properties. It provides solutions which automate the front and back-end processes of hotels by digitising the process flow, enabling paperless and contactless procedures that improve efficiency and profitability for operators. H2O’s solutions in Abu Dhabi will enhance guest experience with mobile-based booking, check-in, smart locks, in-room services and payments. John Lee, Founder and CEO of H2O, said: “Digital transformation has become an even more pressing matter for the hospitality industry. The move highlights the strong economic cooperation between South Korea and Abu Dhabi, which has become increasingly focussed on innovation and technology. In the past 10 years, South Korea has been ranked as the most innovative nation six times by the Bloomberg Innovation Index. Abu Dhabi was also named the smartest city in the Middle East and North Africa (MENA) region for 2023 in the IMD Smart City Index, released by the International Institute for Management Development (IMD). Badr Al-Olama, Acting Director General of ADIO, said: “Both Abu Dhabi and South Korea are globally known for their approach to innovation, sharing similar visions for digital transformation, and are natural partners to navigate the tech-enabled future. “At the same time, Abu Dhabi has become renowned for its diverse investment climate, …

SpaceKnow, a New York-based technology company dedicated to transforming space data into actionable intelligence has announced the launch of SpaceGuardian in the Kingdom of Saudi Arabia. SpaceGuardian is the first approved company dedicated to satellite imagery and AI analysis to launch in Saudi Arabia. Majid Alghaslan, Chairman & CEO of Front End Limited Company and Founder & Partner of SpaceGuardian, and Jerry Javornicky, CEO and Co-Founder of SpaceKnow entered into a joint venture (JV) agreement to launch SpaceGuardian in the Kingdom of Saudi Arabia at the International Petroleum Technology Conference (IPTC) 2024 that took place in Dhahran, Saudi Arabia from February 12-14, 2024. The agreement marks a significant leap forward in leveraging satellite imagery and AI analysis to empower various sectors across the Kingdom. SpaceGuardian specializes in applying machine learning AI on satellite imagery to facilitate economic activities, energy and commodities analysis, environmental assessments, construction progress tracking, and more. Speaking on the occasion, Majid Alghaslan, said, “The historic launch of SpaceGuardian marks a pivotal moment for the entire technological and industrial landscape of Saudi Arabia. As the inaugural company dedicated to satellite imagery and AI analysis, this partnership embraces innovation and progress that will propel Saudi Arabia into a new era of digital transformation.” Jerry Javornicky, CEO and Co-Founder of SpaceKnow remarked, “Majid Alghaslan has a long history of bringing the most innovative companies into the Kingdom, so for us, collaborating with Majid was the ideal way to enter Saudi Arabia. We aim to revolutionize the AI-powered geospatial analytics market and to bring our technology to multiple sectors, starting with infrastructure monitoring, carbon sequestration, and security applications.” SpaceGuardian’s innovative approach to satellite imagery analysis and AI integration offers a myriad …

Wego announced a strategic partnership with the Hong Kong Tourism Board (HKTB) with the goal of positioning Hong Kong as a leading global travel destination for GCC. Wego is eager to collaborate with HKTB to highlight Hong Kong’s distinct attractions, cultural richness, and modern allure. The Hong Kong Tourism Board eagerly welcomes this collaboration, recognizing Wego’s expansive reach and user-friendly platform as instrumental in highlighting the allure and distinctiveness of Hong Kong. From its seamless fusion of modernity and tradition to the plethora of experiences – be it the iconic skyscrapers and bustling markets or the serene landscapes and exquisite cuisine – Hong Kong captivates travelers with its diversity. In expressing his anticipation for the collaboration, Mamoun Hmedan, Chief Business Officer of Wego, commented, “Embarking on this exciting venture with the Hong Kong Tourism Board allows us to showcase the extraordinary offerings of this world-class destination. Wego’s commitment to inspiring and facilitating travel experiences aligns seamlessly with our goal of presenting Hong Kong’s diverse tapestry to a global audience. This partnership underscores our joint dedication to promoting exceptional destinations and curating unforgettable journeys.” Utilizing Wego’s digital platform, the co-marketing initiative will spotlight Hong Kong’s key attractions, provide insider travel tips. This collaboration aims to position Hong Kong as the ultimate destination for travelers in search of a harmonious blend of culture, innovation, and unparalleled experiences. Puneet Kumar, Director, South Asia and Middle East of Hong Kong Tourism Board said: “We are excited to partner with Wego Middle East in creatively presenting Hong Kong to all travel enthusiasts in the GCC. Hong Kong has become more accessible for GCC nationals with improved daily air connectivity and visa-free travel. We’re excited to …

Riyadh Air has selected Oracle Fusion Cloud Applications Suite to efficiently manage its core business operations after a competitive bidding process. The services include digitalizing finance, supply chain, and human capital management. The implementation will help Riyadh Air develop a modern, scalable, and secure business platform to enable data driven decision making, reduce costs, enhance employee engagement, and streamline procurement processes. Riyadh Air has chosen Tech Mahindra as the implementation partner for this initiative, which will help Riyadh Air evolve as the world’s first digitally native airline. Tech Mahindra, is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. Adam Boukadida, Chief Financial Officer at Riyadh Air, said, “Riyadh Air aims to disrupt the future of air travel and as part of our vision we need to be at the forefront of innovation and technology. A key part of this approach is to partner with world-class experts as we build technical capabilities that enable us to deliver a seamless digital-first experience to our guests”. Since it launched in March 2023, Riyadh Air has signed several technology and engineering partnerships to enhance Riyadh Air’s offerings, services, and operational models, and set new standards in aviation sustainability and innovation. The airline now has major agreements with Lufthansa Systems, IBM Consulting, Accenture, Swiss AS, CAE, and Microsoft respectively. “Riyadh Air represents the true ambition, capability, and global outlook of Saudi Arabia. The Kingdom’s aviation sector is rapidly expanding, and Riyadh Air will play a vital role in helping Saudi Arabia achieve its 2030 aviation goals that aim to outpace global growth”, said Reham AlMusa, Vice President – Cloud Applications, Saudi Arabia, and Managing Director at Oracle Saudi Arabia. “Riyadh …

His Royal Highness Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince, Prime Minister and Chairman of the Board of Directors of the Public Investment Fund (PIF), announced today the launch of “Alat”: a PIF company, to create a national champion that will contribute to the aim of making Saudi Arabia a global hub for sustainable technology manufacturing that focuses on advanced technologies and electronics. Alat will focus on manufacturing products that serve local and international markets within seven key strategic business units: advanced industries and semiconductors, as well as smart appliances, smart health, smart devices and smart buildings, in addition to next generation infrastructure. The company, chaired by HRH Crown Prince, aims to enhance the capabilities of the Saudi technology sector, increase its contribution to local content – benefiting from the rapid development of this sector – increasing the nation’s attractiveness and its ability to create investment opportunities. Alat will also enable the private sector through its strategic partnerships with leading international players in manufacturing and technology, which will enhance the economic ecosystem locally and regionally. The company will build partnerships to enable the transformation of the industrial sector globally, by providing sustainable industrial solutions based on clean energy sources. These partnerships will help meet commercial demand, keep pace with the needs of the next generation of manufacturing, enhance the strength of local supply chains and contribute to making Saudi Arabia a global center for advanced technological manufacturing. Alat will manufacture more than 30 product categories that will serve vital sectors. These include robotic systems, communication systems, advanced computers and digital entertainment products, as well as advanced heavy machinery used in construction, building and mining. The company aims …

World Travel & Tourism Council (WTTC) and Microsoft’s new report highlight the transformative power of AI (Artificial Intelligence) for Travel & Tourism, marking a commitment to a digital future with unparalleled customer experiences. The first in a series of AI reports, announced during the global tourism body’s event at FITUR and in collaboration with WTTC’s Industry Partner, Microsoft, is poised to redefine Travel & Tourism standards and call on the sector for greater integration of such technologies. As the global leader in Travel & Tourism, WTTC is committed to driving innovation and supporting the sector to embrace AI and other cutting-edge technologies. To promote sustainability and excellent customer experiences, WTTC acknowledges the crucial importance of AI in revolutionising the sector. Throughout the traveller’s journey, WTTC believes AI can play a pivotal role in delivering a tailored and enhanced experience now and in the future. This technology can empower personalised recommendations and marketing strategies by analysing traveller data, optimising pricing strategies through real-time adjustments, and offering instant responses and fine-tuned interactions via sophisticated AI powered chatbots. The report also highlights AI’s capabilities extend to predicting future demand patterns, efficiently allocating resources, and providing valuable insights for governments and Travel & Tourism stakeholders. This contribution can be pivotal in promoting sustainability with efficient resource management by monitoring and minimising environmental impacts, ensuring a more responsible and sustainable sector. Julia Simpson, WTTC President & CEO, said: “As we navigate the ever-evolving landscape of Travel & Tourism, AI emerges as a catalyst for positive change. The transformative capabilities highlighted in this report demonstrate that AI is not just a technological advancement, it is a strategic tool that can personalise the customer experience, drive sustainable improvements, and create …

Wego launched WegoPro, a modern platform that simplifies business travel and expense management for companies globally. Formerly known as Travelstop, WegoPro will debut today in 7 key markets in the MENA region, including Saudi Arabia, UAE, Qatar, Bahrain, Oman, Kuwait, and Egypt. The rebranding follows Wego’s acquisition of Travelstop in September 2023, reinforcing Wego’s commitment to offer comprehensive travel solutions to businesses in the region. Market research firms predict that the global business travel market will be valued at over US$1.8 trillion by 2027 and will return to the pre-pandemic levels of US$1.4 trillion this year. A significant part of that growth is expected to come from markets in Asia and the MENA region. That growth, coupled with the increasing demand for more modern and innovative business travel solutions, represents a substantial opportunity for WegoPro in the region. “The Middle East is a very young population and most people in the workforce today have grown up with powerful travel apps and websites, like Wego, that have let them book their own personal travel,” said Ross Veitch, Wego CEO & Co-Founder. “In stark contrast in their professional lives they are often forced to book their business trips through cumbersome offline booking processes having to email back and forth with a corporate travel management company and then to go through a tedious approval process. After the trip expense reports then need to be filed in a process normally involving Excel, receipts and sticky tape. With the launch of WegoPro today we are leveraging technology and our deep experience in the B2C space to bring business travel & expense management into the 21st century.” WegoPro offers a diverse and extensive range of flight and …

Travelport and Iberia announced the launch of Iberia’s NDC content and servicing capabilities on the Travelport+ platform. Agents using Travelport+ will be able to view and compare NDC fares and ancillaries from Iberia all in one place, making it easier to identify and book the best options for their travelers.  “The addition of Travelport to our NDC program is a milestone in the travel industry’s transformation. With this alliance, we provide a wider range of options for travel agencies using Travelport+ and at the same time, customers will benefit from a greater number of options and an improved experience. Travelport is a trusted technology provider for the travel industry as it evolves into the next generation of travel retailing. It is important for Iberia to partner with technology providers that have proven expertise and can meet our demands for customer-centric innovation,” explained Celia Muñoz Espín, Commercial Strategy and Distribution Director at Iberia. Travelport is also providing its agency customers the capabilities needed to service travelers directly, enabling agents to modify, exchange or cancel Iberia NDC bookings when needed. Travelport’s agency customers in Portugal, the first country where this content is available, can access the complete Iberia NDC solution in Travelport+, with all other markets expected to gain access in the coming weeks. “Available from today, we’re delivering Iberia NDC content and servicing through Travelport+ so that our agency users can shop and manage their clients’ flights seamlessly with access to all of Iberia’s dynamic product offerings and ancillaries in one place,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’re accelerating the delivery of complete NDC solutions for our air partners, like Iberia, so that the source of content is …