Category Archives: NTO (National Tourist Offices)

Sustainable and regenerative tourism was in the spotlight on the second day of World Travel Market London, along with other key issues such as diversity and digital marketing. Speakers at WTM London’s first Regenerative Tourism Summit said the travel and tourism sector needs to see a “paradigm shift”. Tina O’Dwyer, WTM London’s Sustainability Advisor, asked delegates: “Are we brave enough to leave behind a paradigm that has worked well for us in the past?” Anna Pollock, Founder of Conscious Travel, highlighted warnings from the World Trade Organisation of a “polycrisis” – a cluster of global risks, including the climate crisis, adding: “Sustainability is not enough.” Other speakers showcased how regenerative tourism is helping revive and support destinations, including peat bogs in Ireland, Loch Ness, Majorca and Flanders. Sustainability was also a major theme for the Greek National Tourism Organisation (GNTO). Andreas Fiorentinos, GNTO Secretary General, said the country is poised for another record setting year in 2024, with projected arrivals reaching approximately 35 million tourists, and total revenue expected to rise by 10% to about €22 billion – “driven by a robust increase in international arrivals and a growing emphasis on sustainability”. He pointed to developments such as an eco-islands initiative in the Aegean and investment in other sectors such as mountain tourism, hiking trails and ski resorts to help spread tourist arrivals across the seasons. Developing accessible tourism facilities and activities “makes business sense”, delegates heard at the WTM diversity, equality, accessibility, inclusion and intersectionality (DEAI) summit. Ryan Smith, the founder of The Access Agency, said investing in the accessible sector can generate $13 for every dollar spent. He said the public and private sectors are developing more facilities …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) will be the official destination partner for the Air Expo 2024, set to take place from 19-21 November at the Abu Dhabi National Exhibition Centre (ADNEC), underscoring the emirate’s prominence as a key facilitator of diverse, high-level MICE events in the region. Abu Dhabi Air Expo is one of the most successful aviation exhibitions within the region. Alternating with Dubai Airshow, the exhibition is designed for professionals and offers visitors a wide and representative range of the ever-growing aviation industry. Air Expo 2024 will bring together over 20,000 aviation professionals, industry leaders, and enthusiasts from around the globe, showcasing cutting-edge technologies and advancements in the dynamic aviation and aerospace sectors. It will also feature keynote addresses from thought leaders, and a special focus on the future of aviation through the Advanced Air Mobility segment, which explores the latest innovations in urban air transport, drone technologies, and sustainable aviation solutions. Mubarak Al Shamsi, Director of the Abu Dhabi Convention & Exhibition Bureau ADCEB, said: “We are proud to partner with Air Expo 2024, offering a premier platform for innovation, knowledge exchange, and development in this exciting sector. As we welcome enthusiasts and experts from around the globe, we aim for the event to further showcase Abu Dhabi’s unmatched destination offering and its vast potential as a world-class host for large-scale MICE events, delivering success and value for all involved.” As the Official Destination Partner, DCT Abu Dhabi will strengthen collaborations with key partners while advancing the emirate’s status as a global destination for business events, tourism, and investment. Through its partnership with Air Expo 2024, DCT Abu Dhabi will showcase …

Jamaica’s Director of Tourism, Donovan White, recently concluded a successful visit to Bahrain, where he attended the prestigious Routes Conference, engaged with key travel agents and industry leaders, and held meetings with major regional airlines to explore enhanced connectivity and push for bilateral agreements. This visit is part of the Jamaica Tourist Board’s (JTB) ongoing strategy to strengthen its presence in the GCC market, positioning Jamaica as a premier travel destination while also boosting its attractiveness for foreign direct investments (FDIs). During his visit, White focused on promoting Jamaica as a premier travel destination to key representatives from travel agencies such as Orient Travel, Vacanza Bahrain, Dadabhai Travel, Bahrain International Travel, Akbar Travels, 24×7 Rooms.com, Farhat Tours & Transfers, and Travel Knits. These agencies were specifically selected for their expertise in catering to high-net-worth individuals (HNWIs) and high-spending travelers. In a refined high-tea gathering at Café Segu, the meeting provided a valuable opportunity to discuss the travel patterns and preferences of Bahrain’s elite, particularly for destinations in the United States and the Caribbean. It also served as a platform to introduce Jamaica’s luxurious tourism offerings, including world-class resorts, exclusive villas, and unique cultural experiences, positioning the island as a top destination for the region’s discerning travelers. “Our goal is to establish long-lasting partnerships with key travel agents in Bahrain and we are committed to working closely with our partners,” said Donovan White. “By understanding the specific needs and travel preferences of its residents and citizens, we can tailor Jamaica’s tourism offerings to meet the growing demand for exclusive and luxurious experiences.” “The Middle Eastern market is increasingly looking beyond Europe for new travel experiences, and Jamaica offers exactly that—a blend …

As the world convenes once again in London from today with Sharjah Commerce and Tourism Development Authority promoting the emirate as a premier global destination. It is taken one step further by adding its offerings for winter where visitors can relax, indulge and explore an unforgettable experience. World Travel Market (WTM) London is a premier global event for the travel and tourism industry, attracting professionals worldwide. It offers networking, partnership opportunities, and insights into industry trends. The event plays a crucial role in shaping future travel strategies and showcasing innovations, influencing global tourism developments. Sharjah Commerce and Tourism Development Authority is promoting its special winter campaign where every traveller would find a destination tailored to their sense of adventure, relaxation, and culture. As the emirate proudly showcases its diverse tourism offerings at the World Travel Market (WTM) 2024, visitors are invited to explore Sharjah’s hidden gems during the cooler months, from tranquil eco-retreats to exhilarating outdoor adventures. Whether you’re captivated by breathtaking natural landscapes, seeking adrenaline-packed activities, or eager to immerse yourself in rich cultural experiences, Sharjah promises an unforgettable winter getaway for all visitors and residents alike. HE Khalid Jassim Al Midfa, Chairman of Sharjah Commerce and Tourism Development Authority (SCTDA), expressed excitement about the emirate’s participation in WTM 2024, saying: “Sharjah’s participation in the World Travel Market this year underscores our dedication to positioning the emirate as a premier global destination, particularly during the winter season. Our unique blend of natural beauty, cultural richness, and eco-tourism initiatives truly shine during this time and we are proud to highlight how Sharjah continues to evolve with sustainability at the core of its tourism offerings. From our meticulously preserved heritage sites …

The Ajman Tourism Development Department (ATDD) will promote Ajman as a premier tourist destination on both regional and global scale during its participation at the World Travel Market (WTM) London, which begins today 5 to 7 November, 2024. During the event, the Department will exhibit its innovative and comprehensive projects and initiatives as part of its goal to highlight its excellent growth within the tourism sector and the efforts being made to elevate and strengthen it. Through its participation, the Department seeks to forge and reinforce partnerships with global travel and tourism firms and leverage them to draw in tourists from Europe and beyond. In addition, ATDD aims to shed light on some of Ajman’s most significant facilities and attractions, such as its natural reserves, pristine beaches and sites of cultural and historical significance, including the Ajman Museum. H.E. Mahmood Khaleel Alhashmi, Director General of Ajman Tourism Development Department, said: “The World Travel Market exhibition serves as a vital forum that convenes travel and tourism industry experts and leaders around the world. It paves the way to reinforce our key partnerships in the sector, exchange expertise and insights, and explore recent developments and innovations that are steering the global tourism industry.” H.E. Alhashmi added, “Our participation in the event comes in line with our effort to highlight the emirate’s tourist attractions and strengthen its position on the global tourism landscape. We aim to showcase our major efforts to advance the sector by implementing projects and initiatives that support the development of tourism infrastructure, further opening avenues for new and sustainable growth. These efforts are in line with the goals of Ajman Vision 2030 to boost the emirate’s status as an …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has renewed its strategic partnership with WebBeds expanding its scope to over 30 markets and aiming for a 25% year-over-year increase in the number of hotel guests. This expansion will not only focus on Abu Dhabi City but will also extend its reach to Al Ain, highlighting the emirate’s wide spectrum of tourism experiences. In 2023, the partnership with WebBeds targeted 21 source markets and achieved remarkable success, surpassing targets by reaching 149% of its goal for hotel guests. This success was driven by the collaboration’s joint marketing campaign, which significantly contributed to the increased visibility of Abu Dhabi’s diverse tourism offerings. Continuing the collaborative effort to enhance Abu Dhabi’s global tourism appeal, for the upcoming year the refreshed partnership will focus on key source markets for Abu Dhabi and Al Ain. For Abu Dhabi, the targeted markets include the UAE, India, China, Thailand, Saudi Arabia, Kuwait, Qatar, Egypt, Turkey, Pakistan, the UK, Germany, Russia, the USA, Brazil, Canada, Bahrain, Jordan, South Africa, Singapore, Spain, Italy, and Australia. Al Ain’s source markets will include Algeria, Australia, Bahrain, Belgium, Canada, China, Egypt, England, France, Germany, Hong Kong, Israel, and several others. Abdullah Yousuf, Director of International Operations at DCT Abu Dhabi, said: “Our ongoing collaboration with WebBeds reinforces the importance and effectiveness of showcasing our wide variety of hotels, resorts and other hospitality offerings through a global platform. We are leveraging our combined expertise and driving innovation in the industry and among our stakeholders, while creating memorable experiences for our travellers.” The expanded partnership will introduce key initiatives such as joint sales engagement, targeted campaigns, and trade initiatives designed …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has officially launched its comprehensive Event Licensing Manual, a guide that streamlines and standardises the event licensing process across the emirate. Available online, the Event Licensing Manual offers an extensive overview of the Abu Dhabi Events Licensing System (ELS) and provides detailed guidance on the procedures and requirements needed to obtain and manage event licenses across various types of events, including business, leisure and entertainment, cultural, sporting and religious events. The manual outlines the entire event licensing process, covering requirements for securing and managing event licenses, defining various licenses and permits – including those for mega events with multiple performers – while also providing detailed information on regulatory requirements, application procedures, and best practices to ensure efficient and successful event planning and execution in Abu Dhabi. Additionally, the manual includes sections on health and safety, sustainability, promotion standards, and cultural sensitivity to align events with Abu Dhabi’s objectives and values. HE Saleh Al Geziry, Director General for Tourism at DCT Abu Dhabi, said: “The Event Licensing Manual sets a strong, supportive foundation for our stakeholders as it provides clear and comprehensive guidelines that will help our partners to deliver events that meet the highest standards of regulatory compliance and contribute to Abu Dhabi’s growth as a premier destination for events.” The Abu Dhabi events industry is a cornerstone of the emirate’s economic and cultural growth, drawing travellers, business professionals, investors, and partners to a diverse array of events that attract local, regional, and international attention. The introduction of the Event Licensing Manual is a strategic move by DCT Abu Dhabi to streamline event planning and execution, ensure regulatory …

Qatar Tourism has announced the update of the instructions governing the maritime tourism transport activity, including the licensing of marine tourism transport offices and marine tourism transport in all its categories (A, B and C). In line with international best practices, Qatar Tourism has issued a new classification guide for owners and operators of marine tourism transport, specifying the technical requirements and specifications that must be met by these means that comply with the Tourism Regulation Law No. (20) of 2018. According to these updates, Qatar Tourism confirms that any Class A boat that does not meet the classification requirements and criteria referred to in the Classification Guide No. 1.1 of 2024 will not be allowed to operate, be present or dock in the Doha Corniche area. Categories of tourist transportation include: 1. Class A – includes boats used for short trips only, operating within the Corniche area. 2. Class B – includes boats used for long journeys, operating outside the Corniche area. 3. Class C – includes boats used for long trips that provide accommodation and meals (premium and luxury boats such as yachts). Individuals can operate Category A only while Categories B and C are operated only by licensed tourist offices. Managers of maritime tourism transport offices, boat owners and operators are required to ensure compliance with the new instructions within the allocated time frame as of 25/8/2024, and the means of transport have been given 3 months from the date of issuance of these instructions to abide by them. Qatar Tourism regulates and develops the tourism industry, promotes private sector investment and sets the strategic direction of the sector. Mr. Fahad Hassan Al-Abdulmalik, Director of Tourism Licensing …

Dubai College of Tourism (DCT)  has partnered with Coursera to reach 155 million learners worldwide. Through this collaboration, DCT will introduce 16 new courses focused on essential skills in the tourism and hospitality sectors, including hospitality marketing, budgeting and events, revenue management, inventory management, front office operations, housekeeping, and many more. The global hospitality sector is expected to grow to $4.99 trillion in 2024, with a compound annual growth rate of 6.8%. In the GCC, the industry is set to grow at a CAGR of 7.5% between 2023 and 2028, reflecting the region’s continued investment in the sector. With this growth comes a rising demand for skilled professionals, underscoring the need for targeted education. This partnership with Coursera helps address the talent gap in the industry and supports efforts to equip learners across the region and beyond with the skills needed to thrive in one of the world’s fastest-growing industries. Essa Bin Hadher, General Manager of Dubai College of Tourism, said: “Our partnership with Coursera represents a significant advancement in our mission to provide world-class tourism and hospitality education, aligned with Dubai’s vision to become a global hub for business and tourism. By leveraging Coursera’s cutting-edge platform and our expertise in tourism and hospitality training programmes, we are confident that our 16 new courses will make a meaningful impact on the careers of learners worldwide. This collaboration also underscores our commitment to inclusive education and our dedication to shaping the future of the industry. Together with Coursera, we aim to contribute to the talent pipeline, fostering a new generation of tourism professionals equipped with the skills and knowledge to excel in a rapidly evolving landscape.” “This partnership with the Dubai …

Speaking with TravTalk Middle East, Suhaib Albakheet – Marketing Specialist – Jordan Tourism Board shared that GCC and Asia are some of the key markets they focus on currently. He further reiterated that Africa is another source market which they are looking at present and they have a diverse portfolio of visitors from these markets. Presenting their unique experiences at ITB Asia, some of the areas they focus on is faith tourism, which brings in a lot of devotees to the destination. Jordan has been in the forefront of promoting itself with all its rich culture and heritage. They have been able to keep their tourist numbers high mainly due to the many efforts to promote the destination to new markets.