Category Archives: Aviation

Emirates has announced several key movements and rotations to its commercial team, both in its Dubai hub and across key markets in the Far East, West Asia and Africa. The changes place five seasoned Emirati commercial managers in key positions across the Emirates network to support its commercial strategies as the airline responds to shifting market dynamics and navigates the complex challenges posed by the global pandemic. The rotations also demonstrate the depth of UAE National talent within the global commercial team, due in large part to the exposure they are given across the airline’s network. Adnan Kazim, Emirates’ Chief Commercial Officer said: “As Emirates works through the complexities of this challenging period, we are sharpening our focus further and placing extremely capable leaders with diverse experiences to help drive commercial initiatives that stimulate demand and maximise revenue opportunities and margin performance. I am also proud of our UAE Nationals, who are well-placed to support the commercial organisation at this critical time, as we continue to build sustained momentum, restore our network foothold, and ramp up our operations to position the airline for a strong recovery.”

In line with the directives of Oman’s Civil Aviation Authority, Oman Air will suspend all international passenger flights to and from Muscat for a period of one week. Domestic and cargo flights will continue operating as per the schedule. For rebookings, guests holding Oman Air flight reservations can contact our Call Centre or Oman Air representatives in their respective countries. For further updates on the flight operations and services, please refer to our website and official social media channels.

Etihad Airways will resume passenger flights from Abu Dhabi, the capital of the United Arab Emirates, to Istanbul, Turkey. The service will operate with an initial twice weekly flight using a Boeing 787-9 Dreamliner, featuring Business and Economy cabins. Martin Drew, Senior Vice President Sales and Cargo, Etihad Aviation Group, said, “As Etihad gradually returns more destinations to its global network, the airline is looking forward to the resumption of scheduled services to Istanbul. As the network continues to be built back up, Etihad ensures a secure and hygienic flying environment across the entire guest journey. Over the last few months, the airline has seized every opportunity to improve processes, including the introduction of free PCR testing for guests departing the UAE and free COVID-19 insurance for all passengers globally.” Guests travelling on Etihad Airways flights will be required to show a negative COVID-19 PCR test result received within 96 hours prior to departure from Abu Dhabi, or from their departure airport if they are transferring from other cities via Abu Dhabi.In the UAE, guests travelling to all Etihad Airways destinations can make use of a free testing service between 48 to 96 hours prior to departure with Life Medical Diagnostic Center (Life Dx). Travellers flying First or Business will also have the option of selecting tests at their home. The quick and easy process can be booked directly with Life Dx.

Etihad Airways flights continue to operate, however as the airline follows UAE and international government and regulatory authority directives, selected destinations have introduced travel restrictions. Detailed information on the current restrictions is available at Etihad Travel Updates. Guests are requested to check the status of their flights before heading to the airport. The new global travel restrictions are currently impacting travel across India, Kuwait, Oman, Pakistan, Saudi Arabia and the UK.  

Due to the wake of another mutation of the Covid 19 virus Middle East nations have decided to close their borders with immediate effect. All international flights are cancelled, due to the closure of Saudi Arabian, Kuwaiti and Omani borders. Customers connecting on flights bound for these destinations will not be accepted at origin. We regret any inconvenience caused. Affected customers should contact their travel agent or contact centre for rebooking options. To receive update notifications, customers are requested to ensure their contact details are correct by visiting Manage Your Booking.

Etihad Airways announced that all guests flying from the United Kingdom from December 24, 2020 to present a negative PCR test within 72 hours validity of their flight departure time. Etihad is the only airline in the world requiring 100% of its passengers to show a negative PCR test before travelling and again on arrival into Abu Dhabi, ensuring peace of mind for all on board. PCR tests must be conducted at a government accredited medical facility. Suggested facilities can be found at etihad.com. As many COVID-19 PCR test certificates do not currently show the date and time the test was taken, guests are required to show evidence of this at check-in, for example by presenting their appointment confirmation. Children under 12 and people with severe and moderate disabilities are exempt from COVID-19 PCR testing. Etihad Wellness, the airline’s health and safety programme, ensures the highest standards of hygiene are maintained at every stage of the customer journey. This includes specially trained Wellness Ambassadors, a first in the industry, who have been introduced by the airline to provide essential travel health information and care on the ground and on every flight. As part of the Etihad Wellness programme, global COVID-19 insurance cover is included for all passengers travelling with Etihad.

Emirates has announced that it will be operating its flagship Airbus A380 aircraft on the Dubai – Sao Paulo route between 9 and 30 January 2021. The Emirates A380 will be deployed four times weekly to Sao Paulo in response to the summer season increase in demand for travel to and from Brazil.This will be the first time that the iconic aircraft returns to South America since the suspension of passenger flights due to the COVID-19 pandemic in March 2020. Emirates resumed passenger flights to Sao Paulo in August 2020 on its Boeing 777-300ER aircraft. Customers travelling to and from Brazil on Emirates in January 2021 can once again look forward to enjoying the unparalleled Emirates A380 experience with its spacious and comfortable cabins and the unmissable signature products and services on the A380, including the iconic A380 Onboard Lounge and Shower Spa, reintroduced with additional health and safety measures. In early November, Emirates also reinstated its signature dining service across all classes while observing strict hygiene protocols. Customers can now savour multi-course meals and choose from a complimentary selection of beverages including wine and beer, as well as juices and soft drinks. Emirates’ award-winning inflight entertainment, ice, continues to add new content every month, and currently features a catalogue with over 4,500 channels. Brazilian customers travelling to much desired holiday destinations including the Maldives can stop over at Dubai to experience the city’s wide range of world-class experiences from sun-soaked beaches and heritage activities to world class hospitality and leisure facilities. Brazilian nationals can obtain a free visa on arrival at Dubai. In 2019, Dubai welcomed 16.7 million visitors and hosted over hundreds of global meetings and exhibitions, as …

International Air Transport Association (IATA) unveiled key design elements of the IATA Travel Pass. IATA Travel Pass is a mobile app to help travelers easily and securely manage their travel in line with any government requirements for COVID-19 testing or vaccine information. “Testing is the immediate solution to safely re-open borders and re-connect people. And eventually this is likely to transition to vaccination requirements. In either case, a secure system to manage COVID-19 testing or vaccination information is critical. The IATA Travel Pass is a solution that both travelers and governments can trust. And it is being built with data security, convenience and verification as top priorities,” said Alexandre de Juniac, IATA’s Director General and CEO. “We are building the IATA Travel Pass with one aim—to help reconnect our world safely. IATA has brought advancements in global standards like e-ticketing and mobile boarding passes to consumers in all parts of the world. This unique capability demonstrates that we can work with industry and governments to re-shape travel processes based on global standards. We are confident that we can deliver a complete solution with IATA Travel Pass. And we are building the IATA Travel Pass so that other solutions serving the same industry re-opening goal can also benefit from it. We want airlines to have a competitive marketplace with the widest range of options that meet their specific needs,” said Nick Careen, IATA’s Senior Vice President, Airport, Passenger, Cargo and Security.

KLM Royal Dutch Airlines has announced the addition of Riyadh to its regional network of destinations. KLM will operate a direct flight from Amsterdam to the capital city of the Kingdom of Saudi Arabia and has also announced adjustments to the wider schedule of flights in the Gulf to integrate Riyadh into the network, for the convenience of customers. The first service operating to Riyadh will start on January 11th. Riyadh becomes KLM’s second destination in Saudi Arabia, where it has operated services for more than 70 years. The airline already serves Dammam in the Eastern Province of the Kingdom, where the first KLM flight operated on 21 April 1950. Yeshwant Pawar, General Manager for the Gulf, Saudi Arabia, Iran & Pakistan at Air France KLM, commented: “Adding Riyadh as a new destination in the key region of the Gulf and adjusting our current schedule strengthens KLM’s network in the Middle East.”

Singapore Airlines (SIA) KrisConnect program, Travelport, a leading technology company serving the global travel industry and SIA have welcomed on board their first passengers whose tickets were booked using NDC technology. Star Cruise Travel Services, one of Travelport’s partner agencies for the implementation of NDC capability, made the NDC bookings through Smartpoint, Travelport’s agency desktop solution. The passengers took international flights, arriving into Singapore Changi Airport in early November 2020. “This is an important milestone for our industry and our partnership with Singapore Airlines as they work to leverage IATA’s New Distribution Capability (NDC),” said Kyle Moore, Head of Customer Strategy at Travelport. “We are grateful to our partner agencies for working with us as we bring this new technology to our customers.” “Singapore Airlines is pleased to be working closely with Travelport on our KrisConnect program. By leveraging new technology, SIA and our partners can better meet the evolving expectations of our customers. Expectations about how, where and when they can access information, their ability to quickly and efficiently execute desired actions, and the demand for greater personalization, are all influenced by their experience with companies beyond the travel sector. The KrisConnect Program, and the technology upon which it sits, is key to meeting those expectations, and SIA is pleased to be leading the change in Asia. This milestone achievement with Travelport is critical in ensuring the program’s success.” said Bryan Koh, Divisional Vice President E-Commerce and Distribution, Singapore Airlines. “NDC Booking is made easy via Travelport Smartpoint. We are now able to access more content and offers, all in a single workflow, maintaining our efficiency.” Said Lynn Ong, Assistant Vice President, Star Cruise Travel Services. ATPI International Board …