Category Archives: Associations

As part of efforts to achieve a cashless, contactless payment system across the hospitality, retail and tourism sectors, the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has announced the signing of an Memorandum of Understanding (MOU) with PayBy, the innovative financial technology platform. In support of the UAE government’s vision to create a secure financial ecosystem for merchants and consumers and its drive towards digital transformation across all sectors, PayBy’s widely accepted, user-friendly and highly secure platform will now be in use across hotels, malls and other tourism establishments. With the current global concerns around hygiene and safety, the use of PayBy’s system will also play a key role in minimising touch points across the emirate. Saeed Al Dhaheri, Acting Tourism Products Development Director, DCT Abu Dhabi, said: “Our MOU with PayBy is an important step towards a seamless and innovative financial ecosystem throughout Abu Dhabi in line with the national digital transformation which will clearly benefit consumers, visitors and many other stakeholders. At DCT Abu Dhabi, we are committed to the use of state-of-the-art technology to improve the experience for tourists and residents, so the implementation of PayBy’s innovative platform is another key measure in achieving this objective.” Financial transactions on PayBy are protected by advanced technologies, including an Artificial Intelligence-based fraud management system to detect unauthorised activities, which complies with Payment Card Industry Data Security Standards (PCI-DSS), the international gold standard in this sector. By offering security to guests’ payments at participating establishments and entities across the emirate, PayBy will support Abu Dhabi’s efforts to be a globally renowned, ‘smart’ tourism destination equipped with leading digital infrastructure. PayBy was launched to offer greater safety, …

Dubai’s Department of Economy and Tourism (DET) and HSBC Bank Middle East have signed a Memorandum of Understanding (MoU), paving the way for increased cooperation in further enhancing Dubai’s position as a global liveability destination. The MoU was signed by Issam Kazim, Chief Executive Officer, Dubai Corporation for Tourism and Commerce Marketing and Abdulfattah Sharaf, CEO of HSBC UAE and Head of International, HSBC Bank Middle East Limited. Under the terms of the agreement, DET and HSBC will promote to HSBC customers and employees the unparalleled quality of life in Dubai, its position as a global investment hub and the diverse features of the destination that everyone can enjoy. The MoU also envisages collaboration in marketing activities designed to promote events and experiences across the tourism ecosystem to further amplify the city’s position as a leading international business, leisure and events destination. Issam Kazim, Chief Executive Officer, Dubai Corporation for Tourism and Commerce Marketing, commented: “We are pleased to partner with HSBC, a global brand that has played a significant role in the development of Dubai’s business, banking and finance sectors, in showcasing our multi-faceted business and tourism offering. This MoU reflects the trust and confidence reposed in Dubai by multinational corporations and will further enhance our efforts to support the aim of our visionary leadership to make Dubai the most sought-after international city and the most attractive location to live and work in. Our partnership with HSBC is also testament to the continued efforts being made in collaboration with our stakeholders to leverage the city’s strategic location, world-class infrastructure and its position as one of the world’s safest destinations to attract multinationals, entrepreneurs, investors and tourists to Dubai.” Abdulfattah …

VFS Global and the International Air Transport Association (IATA) have signed an agreement to incorporate accredited and approved COVID-19 testing laboratories into the IATA Travel Pass. Through the agreement, COVID-19 test credentials issued by partici-pating labs will be securely transmitted to the IATA Travel Pass. The addition of VFS Global’s network of government-approved labs into the IATA Travel Pass will make travel even more hassle-free for travellers in Canada, Sri Lanka, Taiwan, UAE, and the USA, requiring a mandatory pre-departure COVID-19 swab test. As governments, airlines and local authorities require support with implementing COVID-19 testing, the addition of VFS Global’s network into the IATA Travel Pass offers a seamless service by providing trav-ellers, airlines and governments with accurate information on passengers’ COVID-19 health status. By leveraging VFS Global’s extensive network of strategic medical partners and authorised laboratories accredited by Governments, travellers can book their mandatory pre-departure COVID-19 test. Once the test results are ready, using IATA’s Travel Pass solution, travellers can immediately access their test results uploaded on the platform and validate them against travel requirements. The IATA Travel Pass is a mobile app that helps travellers to store and manage their verified certifications for COVID-19 tests or vaccines. Travellers can show this for verification at the airline check-in counters before board-ing. The solution enables airlines and immigration authorities to digitally validate and verify the authenticity of the COVID-19 test results using a simple QR code scan and matching the health credentials against the destination country’s entry requirements. It is more secure and efficient in verifying an individual’s health status than the current paper processes used to manage health requirements. It is also important given the potentially enormous scale of …

Tourism 365, part of Abu Dhabi National Exhibitions Company (ADNEC), are conducting a European business travel trip. The trip, which passes through some of Europe’s largest travel markets, will emphasise how Tourism 365 presents robust travel opportunities for European holidaymakers coming to Abu Dhabi. The promotional tour is taking place in Europe, with nations including Poland, Germany and the Czech Republic. The trip will focus on Tourism 365, showcasing how it supports in creating experiential travel opportunities for tourists coming to Abu Dhabi. Tourism 365 consists of Capital Experience, a high-quality destination management company, and Capital Travel, a premium travel operator. The launch of the company earlier this year comes in line with ADNEC’s broader role to support the growth of Abu Dhabi as a tourism destination, increasing leisure visitors, enhancing guest experiences, and extending their stay in the UAE’s capital. Humaid Matar Al Dhaheri, Managing Director of Abu Dhabi National Exhibitions Company, commented: “Tourism 365 plays an integral role in showcasing Abu Dhabi as one of the Middle East’s leading tourism destinations. Our relationship with European markets will enable the wider growth of the tourism sector in the UAE and wider region, which ADNEC consistently seeks to promote.” Roula Jouny, Executive Director of Tourism 365, commented, “Abu Dhabi is seeing an increased supply of travellers coming to visit its leading tourism attractions. With so many tourists looking to make the most of a post pandemic world and experience all that Abu Dhabi has to offer, this trip cements Tourism 365’s reputation amongst some of Europe’s largest travel markets.” “Tourism 365 is integral in enabling innovation across the tourism sector, increasing the emirate’s attractiveness to international visitors, and showcasing all …

Turespaña together with Manarat Al Saadiyat, part of Abu Dhabi Department of Culture and Tourism presents, in the Capital of the United Arab Emirates, an exhibition ‘The Arab legacy in Spain: a journey through the most impressive buildings’. It will take place from July 8 until July 29 at Manarat Al Saadiyat, Abu Dhabi. The exhibition takes the visitor on a tour through the most impressive buildings of Arab origin in Spain, explaining the strong cultural ties between Spain and the Arab nations. It aims to promote the Arab legacy of Spain in the United Arab Emirates in such a way that one can enjoy these wonders. It’s expected to awaken the curiosity of visitors and make them aware of its existence and generate the desire to travel, and experience the monuments through the 5 senses, enjoying at the same time all that Spain offers. The exhibition consists of 26 visuals showcasing different images of the following monuments: the Giralda, the Torre del Oro, the Real Alcázar of Seville, the Mosque of Cordoba, Medina Azahar, the Alhambra, the Aljaferia de Zaragoza, some fortresses such as those of Málaga, Guadix or Badajoz, the Cristo de la Luz in Toledo or the cisterns of the Palacio de las Veletas in Cáceres. On all panels there is a brief description in English and Arabic, alongside the image. The exhibits include: an introduction to the exhibition, a brief history of Al Andalus and suggested itineraries in Spain to be able to visit all these monuments. All panels have QR codes to access more information. Free entry from 10am to 8pm.

Dubai Association Conference (DAC) will return for its third edition on 21 February 2022, with a series of events in the lead up to maximise its impact and create platforms for associations as they explore the future of the sector. The conference will once again be hosted under the patronage of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council. With the theme ‘Associations and the new world: Resilience & Reinvention’, the conference will take place at the new Dubai Exhibition Centre, within the Expo 2020 Dubai site and in the midst of the six-month global gathering. Ahead of the main conference, a series of three interactive online sessions will take place over the course of the rest of 2021, exploring the key themes of the event and providing an opportunity to ensure the agenda addresses the key concerns and topics delegates may wish to explore. The first of these sessions took place on 15 June. The conference is the flagship event of the Dubai Association Centre (DAC), which was established in 2014 as a joint initiative of the Dubai Chamber of Commerce and Industry, the Dubai Department of Tourism and Commerce Marketing (DTCM) and Dubai World Trade Centre (DWTC) to support and license regional and international associations in setting up an office or chapter in Dubai. DAC opened its state-of-the-art offices in One Central, DWTC in December 2019, providing a collaborative environment for registered associations. Following the conference, delegates will be offered a full-day immersive visit to Expo 2020 Dubai to experience the thematic and national pavilions, attend celebrations and events, and sample cultures and cuisine from around …

Singapore Tourism Board (STB), Professional Convention Management Association (PCMA) and UFI (The Global Association of the Exhibition Industry) have partnered to launch a white paper titled ‘Reimagining Business Events – Through COVID-19 and Beyond’. Launched at the first hybrid Singapore MICE Forum x IBTM Wired at Marina Bay Sands on 28 June 2021, the white paper is the first such collaboration between a destination and leading associations representing the exhibitions, conventions and meetings industry. It takes stock of how various sectors within the industry have transformed in response to COVID-19, and consolidates ideas from around the world to help business event organisers rethink their offerings and operations. The business events sector supported nearly 26 million jobs and contributed US$1.5 trillion to global GDP in 20171, which would rank it as the 13th largest economy globally, surpassing those of Australia, Mexico and Saudi Arabia. In Singapore, the MICE sector supported more than 34,000 direct and indirect jobs, with a value-add of S$3.8 billion, or close to 1 per cent of Singapore’s GDP. COVID-19 changed all that. In 2020, the global travel and hospitality suffered a staggering loss of US$935 billion, with the business events industry among the worst hit. The onset of the pandemic was a wake-up call for the industry, heavily dependent on physical interaction, to reinvent itself. According to PCMA’s COVID-19 Recovery Dashboard survey (January 2021)2, the overall willingness to travel remains mixed, with 44 per cent of planners and 23 per cent of suppliers unwilling to travel. However, there is cause for optimism. The same survey showed that 25 per cent of planners and 31 per cent of suppliers were willing to travel any distance necessary if the …

From April to June, Hong Kong’s exhibition scene has been picking up more momentum with the return of a series of close to 20 physical exhibitions at the Hong Kong Convention and Exhibition Centre (HKCEC). Featuring a wide variety of products and services ranging from technology, and lifestyle, to arts and jewellery, the successful fairs attracted over a million visits under the pandemic, which is a promising sign for the exhibition industry. The positive response clearly indicates that the value of physical shows is high and Hong Kong has demonstrated how to safely and seamlessly resume large-scale business events gradually, and pave the way for further recovery including international conventions and trade fairs. Kenneth Wong, General Manager, MICE & Cruise of the Hong Kong Tourism Board, shares that “We are delighted to see such a strong pick-up in demand for physical fairs. These events are a good demonstration of Hong Kong’s readiness to welcome business events of any scale, and also an encouraging sign for the exhibition industry that the physical show is invaluable and we are very much looking forward to a resumption of more trade fairs in the coming months.” Inaugural physical show drives future of business “GOVirtual Business Expo is newly launched to provide a one-stop trade platform to support enterprises to unlock and capture the boundless potential of virtual business in the post-pandemic economy, and to encourage active interactions between tech industry and business sectors which will inspire frequent cooperation,” says Culsin Li, Managing Director of Baobab Tree Event, organiser of GOVirtual Business Expo, with which the GS1 HK Summit is co-located. Li adds, “we are thankful to host this new show safely and help our …

Virtual dinner was hosted by the Department of Tourism in Philippines with trade partners from the GCC. This informal gathering was a networking exercise to understand the current GCC market and the way forward. As GCC is way ahead of the rest in terms of vaccination drive, they are looking at better summer travel. SanJeet Director, Durga Das Publications, Market representative, for Middle East shared the current realities in the Middle Eastern market, followed by Daks Gonzales Head Office of Product and Market Development, Philippine Department of Tourism – Middle East. Gracing the evening ,Verna Esmeralda C. Buensuceso, CESO III Assistant Secretary for Product and Market Development Department of Tourism from the Department of Tourism in the Philippines expressed her gratitude for taking time off to attend the event and enjoy the Filipino cuisine especially for the trade partners. She reiterated the importance to understand the market at present and shared the various initiatives taken by the government of Philippines to ensure safety and rebuild the confidence of the travellers especially from the Middle East. Leading CEO’s from the Middle East attended the event with Nasir Jamal Khan – Al Naboodah Travel & Tourism Agencies LLC, Jamal Abdul Nazar – Cozmo Travels,  Asim Arshad – Orient Travel & Tourism Agency,  Arshad Munir – SATA, Tarique Katri – Seera, Deepak Rawat – Make My Trip, V. Jayaram – Sharaf Travels, Mathew D’Costa – Dnata, Sumit Archarya – BCD Travel, Manu Mehrotra – Al Tayer Travel Agency, Suresh Ahuja – Trans Arabian Air Travel, and Sai Rattan – SNTTA The CEOs presented some very interesting facts about the expectations especially from the side of the locals in UAE and KSA as key …

Series of uniquely soothing sensory videos created under the 360 Hong Kong Moments initiative by the Hong Kong Tourism Board (HKTB), which has managed to capture and bottle the city’s auditory essence into highly immersive and pleasurable viewing experiences. A highlight of the Great Outdoors Hong Kong (GOHK) 2021-2022 summer campaign, four distinctly themed Autonomous Sensory Meridian Response (ASMR) videos will each feature 30-second snapshots of dreamy environmental acoustics heard in far-flung corners of the city. The videos are designed to stimulate the senses and to heighten one’s sensitivity to the harmonic countryside symphonies just a stone’s throw from the city. ASMR in Peng Chau invokes a ship’s horn, a temple’s chimes and the hypnotic kau cim (shaking of fortune sticks). Swaying leaves, dripping waterfalls, chirping birds and flapping wings angle for attention in ASMR in Shing Mun Reservoir. ASMR in Stanley spans splashing in the ocean and swooshing open a paper fan, to biting into a piece of deliciously warm French toast at a local cha chaan teng diner. Finally, ASMR in Sai Kung delves into the myriad tones and timbres of the open sea, which can be encountered during a lone stand-up paddle-boarding session. Both calming and provoking, the video series stars curious individuals exploring the outskirts of Hong Kong through a hyper-focused lens, and culminates in a three-minute magnum opus, which brings all the contrasting elements together into one beautifully euphoric whole. The ASMR videos form part of the broader GOHK summer campaign, which will also showcase 13 seasonal routes, covering hiking and sightseeing destinations, island-hopping itineraries and water sports experiences. A particular focus is water-based activities, which are easily accessible but often overlooked by visitors who …