Category Archives: Agents

Al Rostamani Travel announced a strategic partnership with Cutting Edge FZ LLC to reshape the landscape of global sports travel. This partnership aims to redefine regional sports travel by providing sports enthusiasts with immersive and unforgettable experiences at premier global events. The collaboration is set to offer sports enthusiasts an all-encompassing sports travel solution, including hospitality tickets, full travel support, and coveted access to premier global events. The initial offerings have already garnered attention with exclusive travel packages for the upcoming ICC Cricket World Cup 2023 in India, setting the stage for a series of exceptional sports travel experiences. By managing all travel arrangements, including tickets and access to VIP areas, customers can enjoy the events without the hassles of administration. It is about delivering unforgettable experiences that exceed expectations. Bimal Jain, General Manager at Al Rostamani Travel, expressed his enthusiasm, stating, “Our primary objective is to establish ourselves as leaders in sports travel services within the UAE. Collaborating with Cutting Edge FZ LLC, the official partner of sporting events ensures our customers an authentic and genuine experience, working directly with governing bodies. It creates a one-stop-shop for fans seeking the ultimate sports travel adventure.” Echoing this sentiment, Raj Khandwala, CEO at Cutting Edge FZ LLC, affirmed: “Our collaboration with Al Rostamani Travel is a natural fit for us. We are confident that this partnership will lead us to become one of the Global Leaders in Sports Tourism, setting new benchmarks of excellence and innovation.” Looking ahead, Al Rostamani Travel and Cutting Edge FZ LLC are dedicated to expanding their portfolio of sporting events. Their sporting events calendar already includes iconic events such as the Formula One Grand Prix and …

Rayna Tours has partnered with MoEngage to leverage data-driven insights for personalized customer engagement, improve user experiences, and boost loyalty. “Travel is a significant investment, and travellers seek confidence in their choices. Meaningful engagement, with personalized interactions and transparent information, builds trust. Engaging customers throughout their journey ensures their needs are met, leading to satisfaction, return bookings, and referrals. This is where we think our partnership with MoEngage will be fruitful”, said Rajkumar Gaikwad, Business Head, Rayna Tours. Using MoEngage’s intelligent platform, Rayna Tours aims to increase customer retention, drive higher booking conversion rates, and ultimately boost revenue. “Our experience with MoEngage has been positive, empowering us to optimize engagement strategies and drive better outcomes in the travel industry. By leveraging MoEngage’s insights and engagement capabilities, we anticipate a measurable impact on our bottom line”, said Rajkumar, Business Head, Rayna Tours. “We are stoked to be the proud partners of Rayna Tours. The brand has always kept a customer-centric approach and with the help of our partnership, we further plan to strengthen it”, said Sweta Duseja, Director of Customer Success at MoEngage. Rayna Tours joins the growing list of 1200+ global companies across 35 countries, such as Azadea Group, Commercial Bank of Dubai, Azadea, Jazeera Airways, Alsaif Gallery, Apparel Group, Airtel, Ola, Oyo, and Mashreq, that trust MoEngage to deliver a consistent experience across multiple devices and touchpoints.

Almosafer announced the signing of a strategic partnership with Talemia to provide and implement field trips ( by planes, buses) for school students in the Kingdom providing enjoyable and culturally enriching experiences. The collaboration builds on the mutual commitment of the two entities to nurture a profound understanding of Saudi Arabia’s rich natural and cultural heritage of Saudi Arabia among students. Under the three-year agreement, Discover Saudi, Almosafer’s destination management company, will be responsible for meticulously curating and expertly managing cultural field trips  that offer immersive cultural experiences for students from elementary to high school. The core objective is to offer a deep understanding of the cultural richness and achievements of the Kingdom through specially curated hands-on learning opportunities for public education. Commenting on the newly signed agreement, Fahad Mohammed Alobailan, Chief Tourism Officer at Almosafer, said: “We are excited to support “Talemia” and the Ministry of Education in taking education beyond the confines of classrooms and textbooks as we believe that every student should have the opportunity to explore, learn, and be inspired by their own heritage and culture. The partnership with Talemia allows us to perfectly blend culture with education and draws on the expertise of Discover Saudi in fostering a deep appreciation of our Kingdom’s heritage to create lifelong learners in the Kingdom with a passion for culture and history.” The trips, organized by Discover Saudi in collaboration with Talemia, will meet the requirements of the student activities specified by the Ministry of Education departments in the Kingdom. Students will embark on journeys to various cities, where these trips will bridge the knowledge derived from textbook knowledge with real-world experiences, and enable the students to explore and …

Travelport Worldwide Limited announced that a group of its existing equity holders and lenders have agreed to invest $570 million of new equity financing into the Company. The new financing will give Travelport a robust capital structure, enable further investment into Travelport’s technology platforms and pave the way for other innovations to deliver new and exceptional ways for the travel industry to serve customers. The new investment in Travelport is being made pursuant to an agreement that will significantly deleverage and strengthen the Company’s balance sheet (the “Transaction”). Following completion of the Transaction, Travelport will have a new ownership structure composed of Travelport’s existing equity and credit investors, including Elliott Investment Management, Davidson Kempner Capital Management, Canyon Partners, Siris Capital and other leading institutional investors. These investors will remain well positioned to provide strategic counsel and support to the Company’s management. “This investment demonstrates our investors’ support for Travelport and will advance our mission to reinvent a better future for the travel industry,” said Greg Webb, Chief Executive Officer of Travelport. “With this new investment, Travelport will have a strong balance sheet with the least amount of debt amongst its peers, which we believe will put the Company in an even better position for long-term, profitable growth. Most importantly, this Transaction will further strengthen our operating business and accelerate our investments in Travelport+ and other initiatives that make us the most innovative and agile partner to all our customers. We thank our investors for their significant vote of confidence in Travelport.” In the last year, Travelport has undertaken several successful strategic investments and initiatives to enhance the technology, products and services it provides to customers. These include the acquisition of …

McArthurGlen Designer Outlets, a global leader in luxury outlet shopping, proudly acknowledged its top trade partners in the region for their exceptional contribution at the McArthurGlen Tourism Awards held on the 29th of November 2023 at Park Hyatt Dubai – Creek Resort hotel. This recognition is part of McArthurGlen’s commitment to fostering strong partnerships that have played a pivotal role in achieving remarkable success and record-breaking numbers throughout the year. Selected esteemed trade partners were presented with Certificates of Appreciation and McArthurGlen Tourism award trophies in highlighting their outstanding dedication to promoting the brand in the region. “We are thrilled to express our gratitude to our invaluable trade partners who have been instrumental in our success story in the Middle East. Their commitment, creativity, and collaborative spirit have significantly contributed to McArthurGlen’s strong presence and growth in the region,” said Matthias Sinner, Head of Tourism, McArthurGlen Group. The awards ceremony brought together industry leaders, partners, and stakeholders for an evening of celebration, recognition, and camaraderie. McArthurGlen Designer Outlets continues to set the standard for luxury outlet shopping worldwide, and these awards underscore the brand’s appreciation for the collaborative efforts that have contributed to its success in the Middle East.

The value of the global luxury travel sector stood at an estimated $1.28 trillion in 2022, according to figures from Grand View Research. The market is expected to witness a compound annual growth rate (CAGR) of 7.7% during the period 2023-30. This upward trend is reflected in the Middle East, where the majority of respondents from both the UAE (74%) and KSA (69%) told researchers from Marriott Bonvoy that they were planning to spend more on their vacations in 2023 compared to previous years. High-spending travellers are willing to pay extra for experiences that do not detrimentally impact the communities or ecosystems in which they are located, according to YouGov’s Global travel & tourism whitepaper 2023: Luxury travel post-pandemic. More than three-fifths (61%) of UAE residents say they are willing to pay a premium for responsible, eco-friendly and sustainable tourism experiences, demonstrating that consumers no longer see the luxury segment as being limited to indulgence. With brands such as Kerzner International’s Atlantis The Palm, Mandarin Oriental Dubai (BVI) Limited, Jumeirah International LLC, Air Charter Service, Hyatt International, Mayfair Jets, Minor Hotel Group, Nirvana Holding, The Leading Hotels of the World and Desert Gate Tourism having already confirmed their attendance, ATM 2024 will welcome a diverse selection of luxury travel exhibitors from across the Middle East and beyond. The exhibition will provide an ideal forum for attendees from every corner of the globe to explore the shifting landscape of luxury travel, including future trends and innovations, entrepreneurial drivers and opportunities for growth. Danielle Curtis, Exhibition Director, Arabian Travel Market, said: “By incorporating luxury travel as a sub-theme at ATM 2024, we are aligning our event with the future of travel. This …

Participating for the first time, Al Rostamani Travel and Holidays won ‘Best New Travel Booking Platform’ at the Arabian Travel Awards. Bimal Jain – General Manager – Al Rostamani Travel and Holidays shared, “The Arabian Travel Awards were timely, relevant, and engaging, uniting the travel community in a well-planned and lively event that honoured contributions across the industry. We particularly appreciated the inclusion of all segments of the travel industry. Winning two awards at the ceremony was truly special. It’s a testament to our team’s innovation and hard work, affirming our position as a top travel company in the region. These awards are a confirmation that we are moving in the right direction as a business. We will continue to focus on creating a lasting impact through the further adoption of our travel technology platform and outbound travel solutions. We believe this is a market requirement and meets our growth aspirations as well.”  

Saudi Tourism Authority (STA) recently launched the largest integrated travel campaign in China ‘Embark on a Journey of Discovery to Saudi’ at the Shanghai Bund Waterfront with 400 trade partners. The event was attended by Jin Lei, Deputy Director General of the Shanghai Municipal Administration of Culture and Tourism, Alhasan Aldabbagh, President of APAC Markets including over 400 trade partners, media and influencers, and the Chinese public were invited to explore the rich and diverse tourism offerings of Saudi. The campaign marks the largest integrated travel campaign launched by Saudi in China, starting with a week-long Saudi Tourism Exhibition, a celebration of Saudi’s culture, heritage, and natural beauty on the Shanghai Bund waterfront, from 17 to 23 November, inviting guests to experience mystical Saudi through immersive experiences, storytelling, and live performances. So far, the exhibition has welcomed over 80,000 visitors. In addition to the consumer marketing campaign, a series of Saudi experience films have launched on national TV and all major digital China platforms such as Ctrip, Huawei, Mafengwo, and Tencent, reaching and connecting with over five hundred million Chinese citizens.  The films intend to showcase the rich experiences Chinese travelers can look forward to upon visiting Saudi and is further available on VisitSaudi.CN website and STA’s social media channel. Starting from November 17, destination experience videos were launched, enabling digital travelers to visit scenes such as a traditional Bedouin tent complete with camel caravans and stargazing; tour the historic Diriyah, Al Masmak Fortress, and the colorful Souk Al Zel; learn to create Arabian fragrances; fly over AlUla in a hot-air balloon; go on a cross-country adventure in a vintage Land Rover; and snorkel in the Red Sea. Also, how-to …

Al Naboodah Travel clinched Best GSA  and Best Corporate Travel Agency at the sixth edition of the prestigious Arabian Travel Awards. Speaking on the continued win, Nasir Jamal Khan, the CEO of Al Naboodah Travel & Tourism Agencies shared, “Al Naboodah Travel Marks 50 Years of GSA Partnership In 1973, Al Naboodah Travel embarked on a journey that has spanned half a century, starting with its ground-breaking GSA collaboration with Air France. We are proud in the company’s recognition at the Arabian Travel Awards 2023, winning the Best GSA award for the fifth consecutive year, highlighting its consistent dedication to serving UAE airlines. The travel and tourism industry’s excellence takes center stage as Arabian Travel Awards recognizes Al Naboodah Travel as the Best Corporate Travel Agency. We extend heartfelt thanks to the entire Al Naboodah Travel team, dedicating the award to their collective efforts. Gratitude is also expressed to Arabian Travel Awards for consistently organizing this impactful event. This accolade serves as a motivating force for Al Naboodah Travel to sustain and surpass current standards, meeting the expectations of valued clients and customers.”

On the sidelines of Qatar Travel Mart, Cozmo Travel signed an MoU with SAUDIA in order to boost tourism in the Kingdom of Saudi Arabia. Cozmo Travel has been instrumental in carrying out various marketing campaigns to promote the kingdom across the GCC. This partnership will be enhancing the efforts put forward by Cozmo Travel.