Fairmont Hotel Riyadh boasts an impressive representation of women in its leadership team, highlighting the hotel’s commitment to diversity, bringing a wealth of experience and fresh perspective. The hotel’s female leaders play crucial roles in driving strategic initiatives, enhancing the guest experience, and fostering a culture of excellence, with their backgrounds and extensive expertise contributing to the property’s continued success and innovation. Stéphanie Timsit, Director of Operations, Stephanie brings over a decade of experience in luxury hospitality, specializing in pre-opening operations and project management, having successfully led projects at some of the world’s most luxurious properties. Stephanie’s journey embodies a relentless pursuit of excellence alongside a dedication to innovation within the hospitality realm, having devised seamless collaborations, drawing upon her extensive experience in project management and finance. From overseeing refurbishment project to navigating complex financial landscapes amidst challenging operational environments, she has consistently demonstrated an ability to lead cross-functional teams towards extraordinary outcomes. At Fairmont Hotel Riyadh, Stephanie spearheads daily operations, integrating all efforts across departments to elevate guests’ experiences to unprecedented levels of excellence. Joining her in steering the property towards success is Maya Hoteit, the Director of Sales and Marketing. With more than 18 years of experience, Maya has played a pivotal role in the success of various prestigious properties across the Middle East. Throughout her career, Maya has been responsible for developing hotel business plans and strategies, managing strategic account plans, and providing valuable customer insights to adapt to dynamic markets. She has demonstrated a strong ability to foster community and public relations, deliver exceptional customer service, and establish key practices for sales and marketing. Adding to her repertoire of achievements, Maya has coached and developed team …
Read More »Dubai partners with 100 plus hotels and attractions for the new summer campaign
Dubai Summer Surprises this year unveiled that they have partnered with over 100 plus hotels and attractions for their latest campaign aimed at special activities to residents and visitors curated for every family member. Opening this weekend it will last until 1st September 2024. Curating an exceptional line-up of thousands of exceptional offers and sensational things to do, see, and explore, Dubai is gearing up to transform this summer into a season of endless possibilities at pocket-friendly prices and great value for anyone and everyone. The iconic Dubai Summer Surprises (DSS) returns for its biggest and most exciting edition from 28 June to 1 September, promising residents and visitors a summer well spent with reduced prices, unbeatable promotions, and big savings. Organised by Dubai Festivals and Retail Establishment (DFRE), the city will come alive for 65 days of non-stop fun with a jam-packed calendar of electrifying events, incredible shopping experiences, brilliant bargains, thousands of offers and things to do, alongside astounding prizes, diverse gastronomy, and never-seen-before hotel and attraction offers. Commenting on the launch of DSS 2024, Ahmed Al Khaja, CEO of Dubai Festival & Retail Establishment (DFRE), said: “This year’s Dubai Summer Surprises features the biggest summer line-up launched to date. Promising a memorable summer for everyone, we’ve designed an exceptional DSS programme that features thousands of offers and things to do for everyone, from families to friends and couples, and from value seekers and luxury explorers to adventure hunters. Catering to every preference and price point, Dubai has set out to outdo itself yet again as it offers a compelling alternative to traditional summer destinations, with world-class entertainment, endless offers, exciting adventures, and a vibrant culinary scene. We …
Read More »Emirates unveils its newly designed, premium lounge in Paris Charles de Gaulle airport
Emirates has unveiled its highly-anticipated premium lounge in Paris Charles de Gaulle airport. The airline’s exclusive 925 square meter lounge opened its doors earlier this week to welcome First and Business Class customers, as well as Emirates Skywards members. The world’s largest international airline has invested close to AED 3.5 million to design an extraordinary lounge experience in Paris that takes premium travel to new heights, with a special focus on comfort and convenience. Located in Terminal 2C at Paris Charles de Gaulle airport – the Emirates lounge can accommodate up to 165 guests. Customers can look forward to a refreshed and modern design with new furnishings, cosy chairs and sofas, enhanced shower facilities with VOYA products, complimentary Wi-Fi, and striking views of the airport runway. The lounge will also showcase an exquisite food and beverage selection. Customers will be spoilt for choice with local dishes and delicacies, including pan-fried fillet of beef drizzled with béarnaise sauce, poached fillet of cod with vierge sauce, delicious cheese board spreads, and rich desserts. The airline will also offer its premium customers premium spirits and liqueurs; a variety of French wines from renowned regions including Bordeaux; and a range of the finest Moet & Chandon champagnes. The lounge will also feature unique seating arrangements for dining, lounging and quiet spaces for relaxation. Emirates’ new lounge demonstrates the airline’s commitment to serving French customers with high-quality travel experiences. The airline currently operates 39 of its own airport lounges worldwide, including seven in Dubai and 32 at major airports worldwide. Committed to the French capital Emirates’ long-standing partnership with Paris Charles de Gaulle dates back to 1992. Last year, the airline partnered with Extime in Paris …
Read More »Travelport launches NDC content and servicing for Emirates on Travelport+
Travelport and Emirates announced that New Distribution Capability (NDC) content from Emirates and enhanced NDC servicing capabilities are now available in the Travelport+ platform. With this launch, Travelport’s agency customers will be able to easily view and compare more dynamic NDC offers and ancillaries from Emirates and create a more streamlined, personalized experience for travelers. Travelport’s complete NDC solution for Emirates also provides agents the ability to service NDC bookings, which includes modifications and cancellations. “Agencies using Travelport+ will now have access to better, more enriched content that is only available via the Emirates NDC channel,” said Adnan Kazim, Deputy President and Chief Commercial Officer at Emirates. “The integration of our systems will strengthen the expansion of our reach across the global travel retail community and allow them to offer travelers more choice among our best-in-class products and services.” “We are leading the way in delivering Emirates’ NDC content to travel retailers and giving agents the ability to compare and book the best offers and ancillaries available from Emirates on Travelport+,” said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “This pivotal NDC milestone with Emirates proves Travelport is at the forefront of modern retailing with our ability to provide the best content and cutting-edge tools that agents require to create superior booking and servicing experiences for their customers.” Travelport’s NDC content and servicing solution for Emirates has first become available to all agency customers located in Australia, Indonesia, the United Arab Emirates, and the United Kingdom. Access to Emirates NDC solution in Travelport+ will expand to agency customers located in additional countries in the coming weeks.
Read More »Sindhorn Wellness by Resense awarded Thailand’s Best Hotel Spa at prestigious Travel + Leisure Luxury Awards Asia Pacific 2024
Sindhorn Wellness by Resense, the renowned spa facility at Sindhorn Kempinski Hotel Bangkok, continued to be recognised the second consecutive year as the 1st Thailand’s Best Hotel Spa at the Travel + Leisure Luxury Awards Asia Pacific 2024 held recently. This prestigious accolade further solidifies the hotel’s commitment to providing exceptional wellness experiences for its guests. Travel + Leisure’s reader-voted awards celebrate the finest in hospitality across Asia-Pacific. The winners span a variety of categories, from urban luxury to beach resorts, unique spas, picturesque pools, top airlines to cruises, travel agencies, and immersive experiences. Nestled in the heart of the multi-award-winning Sindhorn Kempinski Hotel Bangkok, this urban temple of self-discovery and well-being is the Kingdom’s most extensive wellness offering. Spread over two floors with over 4,000 sqm of facilities, it is the perfect combination of spa, fitness, and wellness experiences – a retreat from the everyday with its wide variety of effective treatments and health modalities designed to help one live and feel better. A unique highlight is a thermal facility featuring saunas, a cold chamber, a tepidarium lounge, a Moroccan hammam, a Vichy shower, a flotation tank, Rasul mud room, allowing one to benefit from the earth, water, heat, and cold. The members’ club includes high-performance gym equipment, individualised coaching by personal trainers, group classes that include HIIT, virtual spinning, body combat, bungee fly, Pilates reformer and Presso recovery, and access to the stunning 25-metre saltwater pool overlooking the city. Christian Ruge, General Manager of Sindhorn Kempinski Hotel Bangkok, expressed his delight at receiving the award, saying, “It is a pleasure that Sindhorn Wellness by Resense has received this prestigious award for the second year. This achievement was made possible …
Read More »Etihad Airways operates first flight to Al Qassim, KSA
Etihad Airways celebrated the start of its flights to Al Qassim, marking the first flight ever connecting the UAE’s capital with Al Qassim in the central region of KSA. The new route becomes Etihad’s fourth destination to Saudi Arabia and offers guests four non-stop flights per week. This service will enhance connectivity between KSA and the rest of the world through Abu Dhabi. Antonoaldo Neves, CEO of Etihad Airways, said: “As we celebrate the newest addition to our growing global network, we also reaffirm our commitment to the Saudi market as we mark 20 years of connecting Abu Dhabi with the Kingdom of Saudi Arabia. With the increasing demand for air travel to the promising business and tourism market in KSA, we are excited to launch flights to Al Qassim, a significant cultural and commercial centre. “By establishing this air link, we aim to meet the increasing demand and provide our guests with convenient access to Abu Dhabi and seamless connectivity to our extensive global network, while delivering a remarkable flying experience.” The flights will be operated with aircraft from the Airbus A320 family, offering Etihad’s award-winning service to guests in both Business and Economy cabins. Flights to and from Al Qassim can be booked on etihad.com, the mobile app, Etihad Airways Contact Centres, or through travel agents. Flight schedule for Abu Dhabi – Al Qassim service, effective 24 June 2024, all times local:
Read More »Accor signs new Novotel property on Egypt’s North Coast
Accor signed a partnership agreement with Egypt’s Q Real Estate Development Company to develop a new Novotel property; Novotel Sidi Abd El Rahman to debut in Egypt slated to open in 2027, featuring 240 spacious and modern rooms as well as a host of thoughtful wellbeing and entertainment offerings. Novotel Sidi Abd El Rahman is the latest announcement for Egypt’s northern coastline, which has seen a rise in development in recent years, transforming the destination from a domestic hotspot to a global travel destination. Accor’s partnership with Q Developments marks the Egyptian real estate company’s first hotel project in Q North, a well-established, mixed-use development, located just minutes away from luxury coastal development Marassi. The hotel is accessible by a one-hour 30-minute drive from Alexandria Borg el Arab International Airport and a three-hour drive from Cairo. Boasting a low-rise build and seafront location, Novotel Sidi Abd El Rahman will offer guests well-appointed, comfortable and modern accommodations, ensuring guests can take time to rest and reenergise. The hotel will feature one restaurant, a trendy café, a pool bar and a rooftop bar – offering panoramic vistas across the Mediterranean Sea. Energizing wellness and entertainment offerings will include a cutting-edge fitness centre, spa, outdoor swimming pool and padel courts – capitalising on the sport’s rising popularity in the region. Water sports activities will also be available to guests from the beachfront. While primarily aimed at leisure travellers, Novotel Sidi Abd El Rahman will also cater to the MICE market with a 600 square metre ballroom – perfect for weddings and celebrations – and four 50 square metre meeting rooms primed for conferences and team-building activities. Present at the signing, Duncan O’Rourke, Chief …
Read More »Sur Province, in the Sultanate of Oman, chosen as the Arab Tourism Capital for 2024
The Arab Tourism Organization announced the selection of Sur in the Sultanate of Oman as the Arab Tourism Capital for 2024. This decision reflects the cultural, historical, and geographical significance of this ancient province. Sur is located on the northern side of Oman’s Eastern Coast, specifically in the South Sharqiya Governorate, about 337 km from the capital, Muscat. Sur boasts a diverse nature that includes stunning beaches and ports that have made it an important maritime center since ancient times, as well as towering mountains and beautiful valleys that offer exceptional tourist experiences. Sur is considered the cradle of many ancient civilizations and was once a center for maritime trade and shipbuilding. It still houses one of the oldest traditional shipyards, where building a single ship takes two full years. Visitors can see models of traditional Omani ships. The city is rich in archaeological sites dating back to between the third millennium BC and the first millennium BC, reflecting the rich heritage of Oman. Sur also includes prominent historical landmarks such as Al-Rasfa Castle, Al-Ayjah Fort, and Ras Al-Hadd Fort. Sur has got many tourist attractions to suit different visitors, including the Ras Al Jinz Turtle Reserve, which was declared a turtle sanctuary in 1996, protecting the turtles that come to the shore to nest and lay their eggs. The reserve attracts many tourists interested in seeing the turtles and their nesting sites. The area is also characterized by moderate temperatures during the summer season. Sur provides various accommodation options, ranging from hotels and tourist resorts to guesthouses, offering an exceptional experience for visitors. Sur was chosen as the Arab Tourism Capital for 2024 due to its tourist potential, which …
Read More »Conrad Dubai named official hospitality partner for Arabian Travel Awards
The Arabian Travel Awards, now in its seventh year, has announced Conrad Dubai as its official hospitality partner. The prestigious event, known for recognizing excellence in the travel and tourism industry, is set to take place on Tuesday, November 12th, at the Conrad Dubai. Michael Schmitt, General Manager of Conrad Dubai, expressed his enthusiasm, saying, “ I’m thrilled to partner with the Arabian Travel Awards. This event attracts the top leaders in the travel industry; it’s a perfect platform to showcase our unwavering commitment to providing exceptional experiences that reflect Dubai’s dynamic spirit.” Schmitt highlighted the strategic importance of the partnership, noting that it offers a unique opportunity to connect with key industry players, forge new partnerships, and solidify existing relationships. “By being a part of this event, Conrad Dubai contributes to promoting Dubai and the wider Arabian region as a premier travel destination. Bringing industry leaders together fosters collaboration and knowledge sharing. This aligns perfectly with Conrad Dubai’s mission of redefining what luxury hospitality means in this ever-evolving region and aligns perfectly with Conrad Hilton’s founding philosophy ‘to fill the earth with the light and warmth of hospitality,’” he added. SanJeet, Director, DDP Group, also shared his excitement about the collaboration, stating, “We are very happy to welcome onboard our hospitality partner Conrad Dubai for the seventh edition of the Arabian Travel Awards. Our awards have been evolving over the years to recognize the untiring efforts of the industry experts. In today’s travel, tourism, and hospitality landscape, there are many changes and new trends that have emerged. Applications are now open to vote for those in the industry who have been at the forefront of promoting and working to …
Read More »RezLive.com brings Saudi Arabia’s Wonders to Life at Rajkot Roadshow
The vibrant city of Rajkot recently witnessed an extraordinary roadshow, hosted by RezLive.com in collaboration with the Saudi Tourism Authority, at Fortune Park JPS Grand, a distinguished member of the ITC hotel group. This event brought the enchanting wonders of Saudi Arabia to life for an engaged and interactive audience of local travel agents, showcasing the myriad benefits they can enjoy through RezLive.com. The roadshow was an overwhelming success, creating an electrifying atmosphere filled with curiosity and excitement. Travel agents from Rajkot and neighbouring areas attended with great enthusiasm, eager to explore the dynamic and rapidly evolving attractions of Saudi Arabia. Their palpable passion for the destination’s rich cultural and historical offerings was both inspiring and contagious. Mr. Hussain Dalal, Market Manager Leisure – West & South, Saudi Tourism Authority, delivered a captivating presentation, highlighting Saudi Arabia’s hidden gems and unforgettable experiences. His insights brought the destination’s unique travel opportunities to life, leaving attendees eager to share these experiences with their clients. RezLive.com seized this opportunity to emphasize the extensive benefits and exceptional support they offer to travel agents through their platform. They showcased their advanced booking system, a diverse range of travel services, and dedicated customer service, underscoring their commitment to enhancing travel experiences and driving innovation in the industry. This roadshow exemplified RezLive’s dedication to empowering travel agents with the tools and knowledge necessary to craft unforgettable journeys for their clients. “We are thrilled to have ignited a passion for exploring Saudi Arabia among the travel agents in Rajkot,” said Jaal Shah, Group Managing Director at Travel Designer Group. “We are confident that this newfound enthusiasm will translate into unforgettable journeys for their clients.” RezLive continues to lead …
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