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ATM 2024 to take place from 6th to 9th May exploring how entrepreneurship is empowering innovation in the Middle East’s travel industry

Arabian Travel Market has unveiled its next theme: ‘Empowering Innovation: Transforming Travel Through Entrepreneurship.’ The 31st edition of the show will take place at Dubai World Trade Centre (DWTC) from Monday 6 to Thursday 9 May 2024. Over the last 15 years, the travel and tourism industry has secured only 1 percent of total funding for startups across all industries, according to analysis from McKinsey. This is despite the fact that the sector accounted for more than 10 percent of global GDP in 2019. With exhibitors from the fields of aviation, accommodation, hospitality, attractions, technology and more, ATM 2024 will explore how innovators in the travel and tourism space are working to attract greater levels of funding to further increase the sector’s overall contribution to global GDP. The 31st edition of ATM will once again host policymakers, industry leaders and travel professionals from across the Middle East and beyond, encouraging them to forge new relationships, exchange knowledge and identify innovations with the potential to reshape the future of global travel and tourism. From startups to established brands, the upcoming show will highlight how innovators are enhancing customer experiences, driving efficiencies and accelerating progress towards a net-zero future for the industry. Danielle Curtis, Exhibition Director, Arabian Travel Market, said: “The Middle East’s travel and tourism sector has demonstrated impressive resilience and growth in recent years, but we must continue to innovate and adapt in order to achieve the industry’s long-term goals. Thanks to ATM 2024’s theme, ‘Transforming Travel Through Entrepreneurship’, we have a golden opportunity to showcase expert insights, cutting-edge technologies and commercial opportunities with the potential to completely reshape the sector.” Building on ATM 2023’s theme of ‘Working Towards Net …

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Emirates expands codeshare with United

Emirates announces a significant expansion in its codeshare partnership with United, to include nine destinations in Mexico. Emirates customers will now have access to eight new destinations in the country, in addition to Mexico City, which the airline also serves. The expansive codeshare network between Emirates and United currently includes a host of US cities and Mexico becomes the first country outside of the US to be added to the growing network. The codeshare partnership enables customers to enjoy flexibility and choice with smooth connections, allowing passengers flying on Emirates to two points in the US, either Chicago or Houston, to connect onwards to exciting leisure destinations in Mexico. The new Mexican points include Cancun, Cozumel, Monterrey, Puerto Vallarta, Guadalajara, San Jose Del Cabo, Leon/Guanajuato, and Queretaro. Furthermore, the codeshare partnership also provides more flexibility on flight timings, giving Emirates customers flying to Mexico City more options when choosing flights. Depending on travel plans, passengers can opt to fly to the Mexican capital using Emirates daily services from Dubai with a stop in Barcelona, or separately book codeshare flights to Mexico City. The expansion of the codeshare network also enables customers flying from the nine points in Mexico to fly to destinations on the airline’s network, via Chicago or Houston. Tickets to codeshare destinations in Mexico are available via emirates.com and preferred travel agencies, for travel starting on 14 September. The newly-expanded network of Mexican destinations now available to Emirates customers is expected to be popular amongst customers from the Middle East, India and South Africa, to name a few. The most frequented destinations for global travellers embarking from points in Mexico include India, Israel, UAE, South Africa and select …

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Expo City Dubai elevates role as AI innovation hub

Expo City Dubai is pioneering advancements in new technologies and elevating its position as an Artificial Intelligence (AI) innovation hub with the launch of the region’s first Artificial Intelligence Film Festival (AIFF), which will explore the potential of AI technology to enhance creative storytelling and advance the filmmaking landscape. The hybrid AIFF, hosted by Expo City Dubai with a dedicated website to enable virtual visitors to explore the festival remotely, will be the region’s premier event to celebrate and propel the convergence of cinema and AI, underlining the symbiotic relationship between human creativity and technology. It establishes Expo City Dubai as the epicentre of AI innovation, a future-focused community and a global platform for collaboration on big ideas. AIFF will span almost six months of dynamic experiences, including a global competition, innovative film screenings, engaging panel discussions featuring renowned AI experts and filmmakers, and hands-on workshops offering insights into AI integration in film production – all showcasing how AI can be used to enhance the filmmaking process. The competition opens today, with professional and amateur film creators from around the world invited to submit a short film that includes AI-generated content. The winning entries will be showcased at an awards ceremony on 29 February 2024. Marjan Faraidooni, Chief of Education and Culture, Expo City Dubai, said: “As a driver of innovation and a hub for AI exploration and development, Expo City Dubai is proud to unveil the Artificial Intelligence Film Festival – a demonstration of our ongoing commitment to put humanity at the centre of technological innovation. “The first in a long line of initiatives, AIFF will explore the relationship between creativity and technology, between human ingenuity and artificial intelligence. …

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Hamad International Airport partners with Atos and Royal Schiphol Group to implement digital passenger assistance kiosks

Hamad International Airport (DOH), in partnership with Atos and Royal Schiphol Group, introduces Passenger Digital Assistance Kiosks to enable seamless journeys for travellers. The kiosks will provide easy access to information, assist in navigation and help passengers through live video calls to customer service agents. Commenting on the new passenger experience, Mr. Suhail Kadri, Senior Vice President of Technology and Innovation at Hamad International Airport said: “The new Passenger Digital Assistance Kiosks are part of our overarching digital strategy to transform passenger experiences. We are committed to investing in the latest technology and innovative solutions; to create the most seamless airport experience for all passengers traveling from and to Hamad International Airport, we are working with industry innovation leaders such as Atos and Royal Schiphol Group.” Marc Veelenturf, CEO of Middle East and Turkey at Atos said: “Together with our strategic partner Schiphol, we are proud to have successfully delivered this solution at Hamad International Airport to improve the digital passenger experience, and to manage passenger flow more effectively especially during the airport’s critical peak periods.” The kiosks are multilingual with 20 language options, with the airport map for wayfinding. They provide information related to flights, airport services, retail and F&B outlets and passenger events at the airport. Hamad International Airport will continue to add new and strong partnerships to its portfolio with the aim to introduce innovative solutions and advanced technologies, as part of its commitment to being the industry leader, setting the benchmark for the airport industry and expanding beyond traditional solutions, to deliver an exceptionally memorable passenger experience for all travellers.

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Marriott International strengthens expansion plans in Türkiye with the announcement of 13 deal signings

Marriott International, Inc. reinforced its long-term commitment to Türkiye with the announcement of 13 deal signings comprising over 2,000 rooms.  The signings are expected to further enhance the company’s footprint in the country where it currently has a portfolio of 48 properties and nearly 8,000 rooms across 21 brands. “As one of the most sought-after tourist destinations in the world, Türkiye continues to provide the company with opportunities to further diversify its portfolio across primary, secondary, and tertiary markets in the country,” said Marriott International Chief Development Officer – Europe, Middle East & Africa Jerome Briet. “These deal signings are a testament to the trust owners and franchisees have in Marriott International and the strong demand for our captivating portfolio of brands in the Turkish market.” The projects announced by Marriott International include the introduction of Fairfield Inn by Marriott in Türkiye with the signing of the 192-room Fairfield by Marriott Istanbul Yenibosna. Plans for the property include an effortlessly relaxed and efficient hotel design paired with a contemporary aesthetic.  The project will be a part of a mixed-use development in the Yenibosna district, which will also feature the 90-room Residence Inn by Marriott Istanbul Yenibosna.  Both properties are projected to open in 2025. Residence Inn by Marriott continues to meet demand for longer-stay accommodation in the country.  The company also signed Residence Inn by Marriott Istanbul Piyalepasa, which will form part of Piyalepaşa Istanbul, a 450,000sqm mixed-use development in downtown Istanbul.  Plans for the development also include the Courtyard by Marriott Istanbul Piyalepasa.  Both properties combined will offer 329 rooms when they open in 2026. Following the recent debut of Marriott Executive Apartments in Türkiye with Marriott Executive Apartments …

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QRDI Council launches three new innovation opportunities in partnership with MATAR to address critical industry needs

The Qatar Research, Development and Innovation (QRDI) Council’s flagship program, Qatar Open Innovation (QOI), has recently announced three Innovation Opportunities in collaboration with MATAR. Through Innovation Opportunities, QRDI Council has partnered with MATAR, the Qatar Company for Airports Operation and Management, to drive innovation within Qatar and tackle major asset management challenges. the launch of three innovation challenges aimed at finding groundbreaking solutions to critical issues faced by the aviation and sustainability industries. Playing a critical role in managing and operating Hamad International Airport (DOH) since the facility’s inception in 2014, MATAR continues to elevate the aviation industry with its renowned forward plans and investments – winning multiple awards and accolades in the process. Mrs. Haya Al-Ghanim, RDI Program Director at QRDI Council, commented: “Here at QRDI Council, our mission is to support the sustainable management of Qatar’s innovation echo systems through research and technological solutions. Our vision aligns with the Qatar National Vision 2030 and the Second National Development Strategy is to create a locally empowered, globally connected RDI ecosystem that propels Qatar’s social and economic future.” “We are excited to collaborate with MATAR and announce the first three of these pioneering challenges, which aim to increase accessibility for persons with disabilities, enhance customer experience in car parking facilities, and enable predictive management capabilities for asset intensive industries. Together, we are shaping a brighter and more inclusive future for Qatar and beyond,” she added. Suhail Kamil Kadri, Senior Vice President of Technology and Innovation at Hamad International Airport, said: “We stand at the intersection of digital innovation crafting a future that elevates the industry and customer experience. Through our collaboration with QRDI Council, our vision resonates with Qatar’s commitment …

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IHG Hotels & Resorts debuts first urban luxury resort and spa in Riyadh

IHG Hotels & Resorts announced the addition of InterContinental Durrat Al Riyadh Resort & Spa to its portfolio of resorts in KSA, and debuting its first urban luxury resort and spa in Riyadh. After a 45 million SAR refurbishment, the stunning property is now the first InterContinental Resort in Riyadh, part of IHG Hotels & Resorts’ luxury & lifestyle collection. Located at the northern gate of Riyadh, the resort resides on 154,000 sqm of a lush green oasis with a lagoon and exclusive cascades for guests to unwind and relax. The resort offers 162 extensive guestrooms, suites and stately private villas each with a private outdoor swimming pool, six dining outlets and exclusive Club InterContinental privileges and lounge access. “Durrat al Riyadh’s heritage as a place to escape to has been reimagined with an array of ways to unwind, celebrate and retreat. We look forward to welcome our guests from both near and far to experience the resort and our service,” says General Manager Marc Reissinger. “InterContinental Durrat Al Riyadh Resort & Spa will set the tone for unbounded adventure in the area, marrying deep knowledge of the destination with an understanding of what luxury means to the discerning modern-day traveller.” Award-winning interior design studio Kristina Zanic Consultants was appointed for the refurbishment of the property, including all rooms, suites, villas, dining venues, and public areas. The new interior scheme creates a vibrant resort ambiance that reflects the oasis-like setting, while also referencing the property’s Arabian architecture and the local heritage in a contemporary way. The design adds layers of warm tones, natural materials, textured finishes, and organic patterns – creating an inviting desert retreat away from the urban bustle.

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Saudi Arabia’s tourism surplus increases by 225% in Q1 2023

The Ministry of Tourism in Saudi Arabia  announced an extraordinary achievement in the country’s tourism sector. In the first quarter of 2023, Saudi Arabia witnessed a remarkable transformation, transitioning from a deficit of USD 427 million in Q1 2022 to an impressive surplus of USD 6.1 billion during the same period this year. This momentous shift is underpinned by the phenomenal growth in incoming tourism revenues, which have surged by an astounding 225% compared to the first quarter of 2022, reaching a staggering USD 9.8 billion. This data, reported by the Saudi Central Bank, showcases the Ministry of Tourism’s unwavering commitment to not only revitalizing the tourism sector but also harnessing its pivotal role in advancing the national economy. His Excellency the Minister of Tourism, Ahmed Al Khateeb, underscored the significance of this accomplishment, stating, “These achievements are a testament to the Kingdom’s dedication to creating a world-class tourism sector. In the past year, Saudi Arabia’s tourism sector has witnessed a paradigm shift driven by new regulations, increased connectivity, ease of accessibility, and a greater focus on partnerships. Saudi Arabia is rapidly emerging as a key global destination for tourists and investors, powered by a skilled and ambitious workforce. The Kingdom is shaping the future of tourism, one that is sustainable, full of opportunity, and connects communities, countries, and cultures.” In recent times, Saudi Arabia has achieved several notable milestones in the tourism industry. The country ascended an impressive 16 places in the international tourism revenue index, ranking 11th globally in 2022. This marked a significant leap from its 27th position in 2019. Furthermore, Saudi Arabia continued to excel internationally, welcoming approximately 7.8 million tourists in the first quarter of …

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RezLive.com launches new user experience: delivering a refreshing and convenient travel experience for travel partners

RezLive.com announced the launch of its new and enhanced version, designed to provide travel agents with a more refreshing and convenient platform for their business needs. The upgraded features and user-friendly interface aim to streamline the booking process, empower travel agents, and elevate the overall booking experience. RezLive.com has always been committed to delivering exceptional travel solutions, and the new version is a testament to the company’s dedication to continuous improvement. The latest upgrades leverage cutting-edge technology to revolutionize the travel industry’s B2B segment, ensuring travel agents have access to the most advanced tools and a seamless user experience. One of the key enhancements of the new B2B version is its refreshing and intuitive interface. The platform has undergone a complete redesign, featuring a modern and sleek look that captivates users from the moment they log in. The clean and user-friendly layout allows travel agents to navigate effortlessly and access a comprehensive range of travel services and products. Furthermore, RezLive.com’s new version offers a highly convenient booking process that saves time and simplifies operations for travel agents. With the introduction of a simplified search and booking system, agents can quickly find the best deals tailored to their clients’ needs. The upgraded interface is optimized for speed and responsiveness, ensuring efficient browsing and enabling agents to complete bookings with ease. “We are excited to launch the new version of RezLive.com, which signifies a major milestone for our company,” said Jaal Shah, Group Managing Director at RezLive.com. “Our goal is to empower travel agents with a refreshing and convenient platform that enables them to provide seamless travel experiences for their clients. With the new version, we are confident that travel agents will …

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RTA revamps 4 traditional abra stations along Dubai Creek

His Excellency Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of Dubai’s Roads and Transport Authority (RTA) announced the completion of the revamping of four traditional abras stations along Dubai Creek. The project aimed to enhance the experience of abra riders, and step-up security & safety at marine transport stations used by 14 million riders annually. The project also aimed to fulfil the requirements of the Dubai Universal Design Code for People of Determination and increase the capacity of Bur Dubai Station by 33%. “The launch of this project is part of RTA’s master plan for overhauling marine transport systems in Dubai, which is recognised as a primary mobility mode, and enriching the marine transport network in the emirate. The plan envisages the development of four key stations: Bur Dubai Model Station, Deira Old Souq Station, Dubai Old Souq Station, and Sabkha Station,” explained Al Tayer. “Marine transport has seen consistent growth in terms of the transportation modes, stations, and riders since the inauguration of the Dubai Water Canal linking the Dubai Creek to the coastal area,. The sector is poised to see further improvement with the completion of the urban and touristic amenities on the shores of the canal as well as the construction of marine stations. It plans to make marine transport means the ideal mobility choice for citizens, residents and tourists savouring picturesque tourist and urban structures overlooking the Dubai Creek, Water Canal and beaches. “The revamping of Bur Dubai model station took into consideration maintaining the historic and cultural identity, providing advanced amenities for users, building a sheltered outdoor space, offering retail outlets to serve abra riders and visitors, and upgrading the technological …

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