West Bay Beach has become the first beach in Doha to create a ramp to enhance accessibility for individuals with mobility disabilities, as the ramp, designed in collaboration with mobility experts, allows individuals using wheelchairs to easily navigate through the sandy ground and access the beachfront. The initiative is part of West Bay Beach’s ‘Inclusiveness at West Bay Beach: Breaking Barriers, Embracing Everyone’ campaign to provide an encouraging and inclusive environment for all visitors by removing physical barriers that limit accessibility. The addition of an access ramp enhances the possibility of fully enjoying the beach atmosphere by these individuals regardless of their physical abilities. Aisha Al Mulla, Head of Tourism Investment Policy at Qatar Tourism, said: “At Qatar Tourism, we are committed to developing and implementing policies that ensure we meet the highest standards of service and quality in all our tourism offerings. We are therefore proud that our West Bay Beach is the first in Qatar to implement initiatives that cater to individuals with mobility disabilities, in line with our vision to make Qatar’s tourism sector safe, enjoyable and accessible to all.” Ms. Aidana Saparbayeva, Project Manager at West Bay Beach, said: “West Bay Beach has always strived to create an inclusive space where everyone feels welcome and can enjoy their time fully on the beach. We are delighted to become the first beach in Doha to create a ramp for easy access, allowing individuals with mobility challenges to easily access the beach and live this beautiful experience. This is an important step towards a more inclusive society, and we hope it will inspire more other establishments.” In addition to the accessibility ramp, West Bay Beach is making a …

The Royal Yacht Club of Ras Al Khaimah and Al Hamra has partnered with Dubai’s Sky Walker Yachts to offer the first charter experience of its kind in Ras Al Khaimah from mid-October. Sky Walker Yachts will enhance the maritime and tourist experience within Ras Al Khaimah with two vessels – one that accommodates large groups and corporate bookings, and the other, is more suited to smaller, intimate occasions. The experienced team at Sky Walker Yachts is ready to cater to a variety of desires, with multiple add-on options and packages. From those who are looking for some rest and relaxation alongside incredible dining experiences – to those who want a little more action with snorkelling gear and inflatables – the Sky Walker Yachts team is ready to assist. “We are all very excited to expand our services into Ras Al Khaimah. As a destination, it is becoming increasingly attractive for inbound tourists and residents alike through its development plans. As a yachting destination, it is simply perfect, with its crystal-clear waters, sheltered anchorages, and stunning landscapes,” said Simon Wickham, Managing Director of Sky Walker Yachts. “Our yachting experiences are designed to provide guests with the ultimate blend of comfort, excitement, and relaxation. Whether they are seeking a serene escape or an action-packed aquatic adventure, we have it all. Our vessels are modern with spacious designs and come in various sizes to accommodate small to large groups. Our crew are highly trained in hospitality offering guests a five-star experience complimented by delicious cuisine and water sport options if guests wish to add to the fun.” Simon concluded. “With the rapid growth and expansion of Al Hamra Village and Ras Al …

Cruise Saudi announced its investment in world-leading tech organisations for its pioneering owned cruise line AROYA Cruises, part of its visionary ambition to revolutionise the Saudi tourism industry and guide Saudi into the future, in line with Vision 2030. Cruise Saudi’s strategic partnerships for its phase I of technology stack development for Aroya Cruises including Monitor Deloitte, Alibaba Cloud SA, theICEway, SourceToad, Otalio, and Versonix Seaware form a crucial part of Cruise Saudi’s commitment to creating a seamless passenger experience, from booking to the boarding process, and beyond. The unrivalled expertise of the Information Technology and Digitisation team at Cruise Saudi to craft the technology stack, coupled with an insatiable drive for innovation and market disruption in cruise line technologies, underscores the project’s visionary approach. Meanwhile, the blend of both luxury and groundbreaking technology sets AROYA Cruises apart as a beacon of innovation, charting a fresh course for Arabian travel experiences. A global powerhouse in strategy and consultancy, Monitor Deloitte will be at the vanguard of project management, intricately weaving a data and digital strategy to ensure every technological decision is foresight driven. As a homegrown Saudi enterprise, Alibaba Cloud Saudi Arabia will be laying the digital foundation for AROYA Cruises, epitomising the zenith of security, reliability, and swift digital interactions. Meanwhile theICEway is tasked with amalgamating AROYA’s diverse technological realms into a seamless and cohesive digital ecosystem, ensuring a harmonious experience for every guest and crew member. Providing features for passengers, such as an interactive ship map, daily itineraries, and reservations for shore excursions, dining, and spa treatments, Sourcetoad’s guest-centric digital concierge is poised to be the central hub of onboard connectivity and engagement. Alongside this, Otalio’s Ship Property Management System …

Amadeus entered strategic partnership with Bahwan Travel Agencies LLC to enrich Bahwan Travel Agencies’ product portfolio and elevate customer experience in Oman market. The partnership will see Bahwan Travel Agencies LLC integrating cutting-edge solutions from Amadeus, including Amadeus Web Services, Selling Platform and Productivity Suite. These state-of-the-art tools enhance operational efficiency, streamline booking process, and empower travel agencies to provide more personalized and seamless services to customers. Key solutions Bahwan Travel Agencies LLC will implement is Amadeus All Fares for shopping and Amadeus Robotics for fare optimization. These will enable agency to offer travelers comprehensive and optimized fares suited to needs of traveler, ultimately enhancing their overall journey planning experience. The partnership also delivers Amadeus Ticket Changer for faster, automated ticket re-issue and refund capabilities, Quality Control Smart Scripts, and other tools to ensure smoother and hassle-free operations. Biju Antony, General Manager of Bahwan Travel Agencies LLC, said: “At Bahwan Travel Agencies LLC, our commitment is to provide exceptional travel experiences for customers. Partnering with Amadeus aligns perfectly with our vision, as the their solutions are renowned  for innovation and reliability. We believe this collaboration will help us take our customer service to new heights and deliver seamless and personalized travel experiences.” Ernesto Sanchez Beaumont, Managing Director of Amadeus Gulf, expressed his excitement about partnership, stating, ” As an industry, we only progress by working together. That’s why we are thrilled to collaborate with Bahwan Travel Agencies LLC in bringing latest Amadeus travel technology to take travel experience to next level. Our solutions are designed to drive efficiency and elevate customer service, and we are confident that Bahwan Travel Agencies LLC will greatly benefit from implementing these state-of-the-art tools, reinforced …

Amsaan Accessible Tours (AAT) has joined forces with The First Group to enhance the accessibility of its offerings in its international chain of hotels for Deaf tourists in the region. The agreement supports both organisations’ commitments to responsible tourism on a global scale. The World Health Organization (WHO) reports that nearly 1.5 billion people globally grapple with hearing loss. Of these, 430 million face disabling hearing challenges, a figure projected to rise to over 700 million by 2050. Addressing core issues faced by the Deaf community, such as communication barriers and accessibility in bookings and online reservations, the partnership is determined to bring about change. With the support of AAT’s innovative solutions, including an accessible booking platform and comprehensive sign-language support, Deaf guests can anticipate a more inclusive, accessible, and bespoke experience throughout their stay. As part of this collaboration, The First Group, renowned for its upscale properties like The First Collection Business Bay, The First Collection at Jumeirah Village Circle, Wyndham Dubai Marina, and TRYP by Wyndham Dubai, will integrate AAT’s cutting-edge accessibility solutions with all its existing hospitality brands in Dubai. The need for accessibility is evidenced by Expedia’s survey, where 92% of respondents emphasised the importance of travel providers catering to travellers’ accessibility requirements. Recognising this, AAT offers a unique platform where Deaf tourists using British Sign Language (BSL) can easily navigate, make reservations, and communicate their needs seamlessly. A Deaf traveller can smoothly go through and book rooms, check-in, and even request room service or emergency assistance all through AAT’s mobile application in BSL.   Established in 2005, The First Group hotels have welcomed guests from diverse countries, including the KSA, Oman, Qatar, Kuwait, Bahrain, the …

Etihad Airways started flights to three key destinations Osaka, Copenhagen and Dusseldorf. Inaugural services to Dusseldorf, Germany (DUS) began on September 28, followed the next day by Copenhagen, Denmark (CPH) and then Osaka, Japan (KIX) on October 1. Meanwhile the airline unveiled increased frequencies to popular destinations Kuala Lumpur, Malaysia (KUL) and Colombo, Sri Lanka (CMB). The flights are part of a package of new routes and increased frequencies designed to meet customer demand for more opportunities to visit Abu Dhabi and provide even more connectivity to Etihad’s growing global network. “The new flights are the next important steps as we enhance our network delivering greater connectivity for our guests,and serving their demand for more opportunities to visit Abu Dhabi,” said Antonoaldo Neves, Chief Executive Officer of Etihad Airways. “We are helping accelerate economic growth for the city by providing more travel options and seamless connections, ensuring it’s easier for guests to visit Abu Dhabi either as a destination, or as part of a stopover as they explore our growing global network.” Etihad has already announced the launch of nine new destinations this year, including Malaga, Mykonos, Lisbon, Kolkata, St Petersburg, Dusseldorf, Copenhagen, Osaka, and Boston. In addition, the airline recently announced new routes to the Indian Subcontinent, Kozhikode and Thiruvananthapuram, to be launched in January 2024. To complement these developments, Etihad has made several recent network changes and frequency adds to enhance travel options and connectivity. Highlights include: Improved Departure Times: Enhanced passenger convenience with adjusted departure times for European and Asian destinations. Expanded Frequencies: Increased regularity to Chennai (MAA), Colombo (CMB) Islamabad (ISB), Kochi (COK), Kuala Lumpur (KUL), Madrid (MAD), Milan (MXP), Munich (MUC), Rome (FCO), and Phuket …

Airport Show will once again return with its 23rd edition in Dubai from 14th to 16th May 2024 at the Dubai World Trade Centre. More than 200 exhibitors from over 20 countries will participate in this year’s exhibition. It will feature six country pavilions and over 150 buyers from more than 20 countries. The B2B platform will witness 3,500-plus meetings in its popular Business Connect Programme. The four in-event networking and knowledge- sharing platform will be Innovation Trail, Sustainable Apron, Start-up Zone and Youth in Aviation, along with an equal number of co-located events – Global Airport Leaders’ Forum, Women in Aviation Conference, Airport Security Middle East and Air Traffic Control Forum. Over 60 speakers will grace the occasion and speak on diverse aviation topics, including but not limited to Sustainability at Airports, Passenger Experience, Ground Handling, Airport Security and Air Traffic Management.  There will be more than 30 conference sessions. The exhibition will also host four co-located events – Air Traffic Control Forum, Airport Security Middle East, the Global Airport Leaders’ Forum and the Women in Aviation Middle East Chapter Conference. As the leading international suppliers will be displaying their most advanced airport technology, innovations and solutions, the B2B platform will be an ideal platform for the aviation industry stakeholders to get first-hand knowledge about emerging aviation trends, network with global industry leaders and source the latest technologies to meet the passengers’ expectations. Its organizers, RX, the London-based company that hosts over 400 events in 22 countries across 42 industry sectors, say the three-day exclusive business platform will be attended by over 6,000 aviation industry decision-makers and professionals.       His Highness Sheikh Ahmed bin Saeed Al Maktoum, …

In a significant milestone, the World Travel & Tourism Council (WTTC) and the Ministry of Tourism of Saudi Arabia have announced the extension of their partnership through the signing of a Memorandum of Understanding (MoU). This historic agreement, follows last year’s successful Global Summit in Riyadh and underscores the Kingdom’s commitment to further enhance its Travel & Tourism sector. Saudi Arabia is committing a staggering $800 billion to unlock the full potential of its breathtaking landscapes and cultural treasures for travellers worldwide. This landmark agreement unites private and public sectors in a concerted effort to craft a sustainable blueprint for growth. The MoU, signed today during the Kingdom’s World Tourism Day event in Riyadh, solidifies the collaboration between WTTC and Saudi Arabia, focusing on advancing key objectives, including the promotion of job creation, talent development, and global business opportunities within Travel & Tourism. Julia Simpson, WTTC President & CEO, said: “Through the signing of this MoU, WTTC and the Ministry of Tourism of Saudi Arabia embark on a new chapter of cooperation, uniting our expertise to shape a prosperous future for the Travel & Tourism sector. “Together, we can continue to create a powerful synergy that will open doors to endless opportunities, benefiting travellers, businesses, and destinations alike.”

Announced during the World Tourism Day celebrations in Riyadh, “Tourism Opens Minds” will showcase the powerful role that tourism plays in bridging cultures and promoting a more interconnected and harmonious world. To mark the launch, delegates gathered in Riyadh were presented with a special Pledge calling on them to actively work to promote new and under-appreciated destinations. The ‘Tourism Opens Minds’ initiative extends a compelling invitation for travelers to broaden their horizons and explore the uncharted corners of our world. World Tourism Day 2023 was held as new data from UNWTO underscored the sector’s recovery from the impacts of the pandemic. At the same time, however, research suggests that only a minority of tourists intend to seek out new or different destinations as they start travelling again. According the UNWTO World Tourism Barometer, global tourism is on track to recover  80% and 95% international arrival numbers by the end of 2023. Notably, however, a recent YouGov survey found that 66% of tourists believe that travelling to a place that provides familiarity is important. Just under half of respondents feel uncomfortable travelling to places they know little about. This is despite the fact that, of those that do travel to new destinations, 83% agree that they come back with a changed or broadened perspective.

SAUDIA revealed its new brand identity and livery during a milestone event in Jeddah. This new identity is in line with a wider strategic digital transformation plan aimed at strengthening the airline’s support for the Kingdom’s Vision 2030 to bring the world to Saudi Arabia. The rebrand marks the beginning of a new era for Saudia, introducing innovative concepts in terms of customer services with a strong focus on digital aspects and enhancing the guest experience by celebrating Saudi culture. This transformation reinforces Saudia ‘s national identity as it reimagines all products and services to engage all five senses. It was revealed in the presence of Royal Highnesses, Excellencies and leaders from both the public and private sectors, as well as prominent media correspondents and aviation experts. Guests can anticipate an authentic Saudi experience during their journey, showcasing the very best of Saudi Arabia and its rich culture. This includes a distinctive fragrance and sonic identity, locally inspired cuisine, all crafted by skilled Saudi craftsmen. This new identity mirrors Saudi Arabia’s welcoming spirit, leaving guests with a deep sense of the country’s warmth and hospitality, while promoting a deeper appreciation of Saudi culture for both nationals and visitors. The rebrand also encompasses new uniforms for cabin crew and ground staff. The new brand color identity, comprised of green, blue, and sand, represent Saudia’s aim to expand its fleet and destinations, connecting the world to Saudi Arabia, emphasizing the Kingdom’s authenticity and deep-rooted values.