More than 23,000 visitors attended the 29th edition of Arabian Travel Market (ATM) 2022, as industry leaders gathered at Dubai World Trade Centre (DWTC) to share insights into the future of international travel and tourism. “In addition to doubling our visitor numbers year on year, ATM 2022 hosted 1,500 exhibitors and attendees from 150 countries,” commented Danielle Curtis, Exhibition Director ME for Arabian Travel Market. “These figures are especially impressive given that lockdowns are still taking place in China and other destinations. What’s more, the development of the travel and tourism sector throughout the Middle East region shows no signs of abating, with GCC hotel construction contract awards set to rise by 16 percent this year alone.” The value of UAE and Saudi Arabian projects accounted for 90 percent of all regional hospitality contracts awarded in 2021, according to research from BNC Network. With analysis from Colliers International forecasting that $4.5 billion worth of hotel construction contracts will be awarded in the GCC during 2022, industry experts took to the ATM Global Stage for a panel discussion about the future of the region’s hospitality industry. Moderated by Paul Clifford, Group Editor – Hospitality at ITP Media Group, the panel discussion featured insights from Christopher Lund, Director – Head of Hotels MENA at Colliers International; Mark Kirby, Head of Hospitality at Emaar Hospitality Group; Tim Cordon, Area Senior Vice President – Middle East and Africa at Radisson Hotel Group; and Judit Toth, Founder and CEO of Vivere Hospitality. Commenting on the need to attract and retain talent within the Middle East’s hospitality sector, Radisson Hotel Group’s Cordon said: “The organisations that get this right are going to benefit because, of course, …

flyadeal has listed five international destinations for its flight network in the summer of 2022. The company is expanding the number of flights to meet consumer demand for destinations, including Amman in Jordan, Tbilisi and Batumi in Georgia, Baku in Azerbaijan, and Sharm El Sheikh in Egypt. Flyadeal has also added the King Fahd International Airport in Dammam. The company will also launch a new flight to Cairo from Riyadh and Jeddah. Con Korfiatis, Chief Executive Officer at flyadeal, explained that the new seasonal flights are in line with flyadeal’s ambitious plan to grow and expand domestically and internationally and to provide the opportunity for more of its customers to enjoy a unique travel experience, as well as being able to serve more customers. flyadeal’s seasonal flights will operate to the five destinations from mid-June until late July, with seven weekly flights from Riyadh and Jeddah to Amman. The company will also operate four flights to Tbilisi from Riyadh, three from Jeddah and two flights from Dammam, and Batumi, Georgia’s second destination, with an average of three flights from Riyadh and Jeddah. Initially, there will be an average of four flights to Baku from Riyadh and three flights from Jeddah and Dammam. There will be an average of three flights to Sharm El-Sheikh from Riyadh and Jeddah and two flights from Dammam. flyadeal will also add Dammam as a new starting destination to operate flights to Cairo. It will operate seven weekly flights, in line with the demand for Cairo flights witnessed through both Riyadh and Jeddah. During the summer season, flyadeal flies to 21 destinations, including 14 domestically and seven internationally, supported by a modern fleet of 21 aircraft. …

The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has signed a strategic partnership with Trip.com Group, a leading global travel service provider, in an online ceremony at Arabian Travel Market. The partnership’s social and economic initiatives will encourage and entice visitors worldwide to visit Abu Dhabi, promoting the UAE capital as a top-tier travel destination in 13 markets across Asia and Europe, including in India, China, South Korea, Japan, USA, UK, Germany, France, and the Netherlands. The partnership marks the first time DCT Abu Dhabi has engaged Trip.com Group as a whole, rather than with its various singular entities, increasing consistent visibility across its five popular business and consumer global travel platforms. Over a period of 12 months, Trip.com Group’s primary focus is to achieve 57,000 room nights in Abu Dhabi through marketing on its five portfolio channels. These B2B and B2C subsidiaries include Trip.com, a global travel service provider with an extensive hotel and flight route network; Skyscanner, the world leader in global flight meta-search; Travix, a global OTA operating in 39 countries; Ctrip and MakeMyTrip. HE Saleh Mohamed Al Geziry, Director General for Tourism at DCT Abu Dhabi said “We are very pleased to announce our global agreement with Trip.com Group, a partnership that will share Abu Dhabi’s story with international visitors – beginning with the summer season and beyond. Through strategic partnerships such as this and our ever-expanding tourism and culture offering, we are further elevating Abu Dhabi as a top-of-mind destination, providing travellers around the world with diverse, immersive and enriching experiences to discover at their own pace.” Jane Sun, Chief Executive Officer at Trip.com Group said “We are pleased to announce, …

SUNRISE announced expansion plans for the year at Arabian Travel Market 2022 in two areas one in Zanzibar and another in Sharm El Sheikh. This will be in addition to the two newly added resorts in addition to the 5 the group already has, the first will be Meraki. Following the great success of Meraki Hurghada serving as the first boho clubbing resort in the city, SUNRISE decided to open a new branch in Sharm El Sheikh with an extra serving of royalty. Applying a brand-new concept; the futuristic concept in the second resort to open in Sharm El Sheikh, White Hills, located also in Ras Nasrani. The resort implements the driven concept in every tiny detail featuring a set of exclusively selected amenities, outlets and interiors. SUNRISE will witness this year for the very first time, its expansion outside Egypt; a hotel located in Zanzibar. Executing the tropical, coast style, the modern yet earthy resort will behold a long-awaited opening. SUNRISE Resorts & Cruises was founded in 2002 by Egyptian entrepreneur Hossam Gouda El Shaer. Since then, SUNRISE Resorts & Cruises kept developing and expanding within Egypt serving various markets from all over the world. Today, SUNRISE stands as one of the top leading hospitality chains in the region with highly valued guest experience. SUNRISE group currently owns and manages 20 resorts and 7 cruise ships scattered among the most authentic locations in the prominent touristic cities of Sharm El Sheikh, Hurghada, Ain Sokhna, Alexandria, Luxor and Aswan. Our continuous dedication and non-stop consistency greatly helped in the challenging period of Covid-19. The year 2020 was more of an interval of devoted planning in which we strategically worked on. …

As part of its participation at the Arabian Travel Market 2022, the Royal Commission for AlUla announced today the launch of its first Travel Agent Training Programme & Trade Information Hub – AlUla Specialist. The bespoke online hub will drive awareness of AlUla as a new and unexplored heritage and culture destination of global significance. The training platform will facilitate global travel agents to learn, market and sell trips to the vast desert region in North West Saudi Arabia. The course will lay-out five training modules in English and Arabic languages: Introduction to the destination of AlUla; the UNESCO World Heritage Site of Hegra; Dadan and Jabal Ikmah; AlUla Old Town and Oasis; and Nature and Adventure attractions. The content will educate and support the trade highlighting key messaging, positioning and unique AlUla experiences to travel partners. As well as the dynamic five-module trade training programme, features include a trade toolkit including downloadable factsheets, brochures and visitor guide, video and training webinars, trade rewards and incentives, regular news and product updates as well as the opportunity to attend upcoming events. Participants who pass the final exam of the training programme will become an AlUla Travel Specialist and be profiled as a premium AlUla operator that can provide world-class service and up to the minute information on AlUla, to increasing travel bookings to a unique destination of a 200,000-year of unexplored human history. “With AlUla Specialist we have developed what we hope is best in class programming to support our global network of valued trade partners. AlUla is an incredibly rich and inspiring destination and we look forward to introducing AlUla to our trade partners, first digitally and then in person,” …

The Greek National Tourism Organisation (GNTO) celebrated a successful return to Arabian Travel Market (ATM) with the exclusive announcement of two high profile strategic partnerships on the second day of the region’s leading travel trade fair. The announcements were officially presented at a press conference on the GNTO stand hosted by His Excellency, The General Secretary of the Greek National Tourism Organisation, Dimitrios Fragakis, and comes as the national tourism body steps up its efforts to promote Greek tourism across the region ahead of the summer travel period by showcasing the exceptional weather and diverse experiences on offer to visitors throughout the year under the Greek sun. The GNTO is partnering with Qatar Airways to promote new direct routes to Greece as part of its ongoing commitment to offering seamless connectivity for passengers looking to enjoy as many one-stop connections as possible. The popular Greek island of Santorini, with one of the most famous views in the world, will join high-demand flights to Athens and Mykonos to become the third destination to be served in Greece by Qatar Airways. Qatar Airways and the GNTO will run a dedicated media campaign to raise awareness among audiences in the UAE, Qatar and Saudi Arabia, with a focus on the unique, money can’t buy experiences that only Greece has to offer. The campaign will also target potential travelers from as far afield as Australia. The first flight to Santorini is scheduled to depart from Doha’s Hamad International Airport, voted the world’s best airport in 2021, on 7th June 2022. The new flights will further increase the already strong connectivity that Greece enjoys with the EMEA region, with existing routes including regular and seasonal …

Tourism Malaysia, the promotion board under the Ministry of Tourism, Arts & Culture Malaysia, is participating once again in the Arabian Travel Market with the country’s tourism trade partners, to promote Malaysia to the Middle Eastern market. Showcasing the latest attractions and destinations for shopping, family fun, eco-adventure, honeymoons, luxury holidays, Malaysia will also underscore its reputation as a safe travel destination. The prestigious annual event is once again being held at Dubai World Trade Centre, from 9th to 12th May. This year, the Malaysian delegation is led by The Honourable Minister Dato’ Sri Hajah Nancy Shukri, Minister of Tourism, Arts & Culture Malaysia. The Malaysia Pavilion consists of 64 delegates representing 32 organisations, eager to meet key industry buyers from the Middle East. Malaysia reopened its borders to international tourists on 1st April 2022. Commenting, Dato’ Sri Nancy said, “It was indeed a significant milestone for our tourism industry as we welcome more international visitors, first time and returning visitors alike, to further boost our economy. Now that our borders are fully open again, we are confident that we will witness a strong rebound in tourism numbers, to bolster the recovery of our economy. We estimate two million international tourist arrivals this year generating more than RM8.6 billion (AED7.5 billion) in tourism receipts.” Pre-pandemic, in 2019, Malaysia received 397,726 tourists from MENA region. Saudi Arabia was Malaysia’s top market, accounting for 121,444 tourists, more than 30% of arrivals, from the West Asia and North African regions, an 8.2% increase over the previous year. The Malaysian delegation is comprised of hotels and resorts, travel agents, tourism product owners, and representatives from state tourism boards. During the four-day event, they will …

The Indian Traveller: Writing the global recovery sequel organised byTravTalk India will take place at ATM Global Stage on Thursday, 12th May from 10:30 – 11:15 moderated by San Jeet, CEO DDP Group. Pent-up demand and eagerness to travel are terms that are very often used for Indian outbound travel. Yes, the Indian traveller is raging to go and wants to travel the world. This segment is quick to rebound, remains strong, and has the spending capacity. Luxury has become the new mantra for Indian traveller. Research shows that the frequency to travel has increased and the spending is going up. Will the Indian outbound traveller replace the Chinese traveller from the pre-pandemic world? What does the Indian traveller now expect and what can international brands do to welcome them with open arms? Let’s discuss this further with stalwarts from the Indian outbound sector who can highlight these new trends and redefine the new and evolved Indian traveller.

The Sharjah Commerce and Tourism Development Authority (SCTDA) unveiled the latest developments taking place in the Emirate of Sharjah’s tourism projects and future plans at a press conference it held on day two of Arab Travel Market (ATM) 2022, taking place at the Dubai World Trade Centre from May 9 to 12. ATM aims to shed light on the future of the global travel and tourism industry, in addition to exploring ways to address existing challenges and capitalise on available opportunities. Held at the Sharjah Pavilion at ATM 2022, the press conference brought together His Excellency Khalid Jasim Al Midfa, Chairman of SCTDA; Her Excellency Hana Saif Al Suwaidi, Chairperson of the Environment and Protected Areas Authority in Sharjah (EPAA); H.E. Ali Salem Al Midfa, Chairman of the Sharjah International Airport Authority, and Ahmed Obaid Al Qaseer, Acting Chief Executive Officer of the Sharjah Investment and Development Authority (Shurooq), along with officials from various government entities and representatives of local and international media outlets. Speaking at the conference, H.E. Al Midfa said: “In line with the vision of His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, Supreme Council Member and Ruler of Sharjah, to advance the emirate’s position as a prominent family tourism destination on the global tourism map, the Sharjah Commerce and Tourism Development Authority works closely and continuously with its strategic partners in the government and private sectors to implement projects and initiatives that allow the emirate to offer innovative, one-of-a-kind and diverse tourism experiences to visitors from around the world.” “Our leadership’s constant support paved the way for Sharjah to make immense progress in recent years in terms of major tourism projects across cities and villages …

Seera Group and Amadeus together launched new technology in Saudi Arabia to improve the post-booking experience for customers. Seera Group recently introduced Amadeus’ advanced post-booking technology solutions to the Kingdom which provide numerous optimisation benefits including drastically reducing the time needed to re-issue tickets across all Seera’s omni-channel touch points by automating the process. Requests for ticket changes, whether made via Seera’s travel verticals on booking platforms, call centres, in-branch, or WhatsApp channels, can now be processed in less than five minutes. The new technology solutions, which include ticket changing technology and robotics auto ticketing module, address a longstanding issue in the travel industry which has previously had to grapple with time-consuming and convoluted processes to provide tickets to customers. With the number of manual steps and time required for bookings and passenger name record now reduced, Seera agents are able to refocus their time on serving their customers. Amadeus’ technology solutions ensure booking accuracy and also provide round-the-clock support. Jamel Chandoul, Senior Vice President, Amadeus Travel Sellers, Middle East and Africa, said, “Automation plays a key role in freeing Seera agents from time consuming manual tasks and allowing them to stay focused on their customers. Our long-lasting partnership with Seera is grounded in bringing them the technology they need to continue strengthening their position as leaders in the Kingdom.” In addition to being the first to use Amadeus’ post-booking technologies for reissuing tickets in the Kingdom, Seera Group is also the first to use these technologies to issue and reissue tickets for Saudi government entities, reflecting Seera’s leading digital capabilities. The advanced post-booking technology solutions were specially developed by Amadeus to meet the needs of Seera Group and its …