NEXT50, an Abu Dhabi based technology company, is well underway to delivering the first phase of the biometric initiative at Abu Dhabi international Airport. The project, which sees NEXT50 introduce its cutting-edge AI solutions alongside global artificial intelligence and technology solutions partners IDEMIA and SITA, will initially see the deployment of next generation biometric solutions at select self-service baggage touchpoints, immigration e-gates, and boarding gates before implementing the technology across all passenger touchpoints in the airport. “We are excited to be leading the biometrics project at the UAE capital’s state-of-the-art International Airport as part of the Emirate’s digital transformation vision,” said Ibrahim Al Mannaee, NEXT50’S Chief Executive Officer. “Once the project is fully realized, the airport will be the only airport in the region with biometric solutions implemented across all customer touchpoints, contributing to Abu Dhabi Airport’s vision to become the operator of the most technology-driven airport in the world, providing a seamless journey to all its passengers. We are proud to be joining forces with IDEMIA and SITA and offering our expertise in artificial intelligence and data sciences to make this initiative a reality.” H.E. Eng. Jamal Salem Al Dhaheri, MD and CEO of Abu Dhabi Airports said: “The phase one deployment of advanced biometrics at Abu Dhabi International Airport further cements our commitment to shape the future of airport experiences by delivering innovation and technology that drives efficiency, convenience and service excellence. Upon final completion of the project, Abu Dhabi will be home to the world’s first airport to include every touch point in the biometric journey, providing travelers with a seamless, safe and secure passenger experience.” Once the project is delivered, it will offer passengers a convenient, …

Continuing to drive transformation in the aviation sector, Oman Air’s Digital department recently held its annual workshop. Attended by members of senior leadership and key stakeholders, the workshop reviewed the progress of the company’s ongoing digital transformation strategy and its IT Roadmap for 2023. During 2022, the company accomplished a number of digital initiatives to support its strategic goals. Among them was the restructuring of its Passenger Service System (PSS) to advance its digital retailing capabilities, facilitating the initiation of a new internet booking engine and mobile app. A New Distribution Capability (NDC) solution was also developed to allow travel agents to deliver rich content and ancillary to customers, while, in order to promote crew and operational efficiency, an elegant Crew Pairing and Fleet Management system with AIMS was established. Further safeguarding data and cybersecurity, the airline introduced a Privileged Access Management Solution, an enhanced IT Service Continuity initiative and Disaster Recovery Plan. Recently, the company also announced it has joined the International Air Transport Association (IATA) as a founding member of the pioneering Modern Airline Retailing programme alongside a global consortium of airlines. Leveraging the ‘Offers and Orders’ system, the group intends to spur technological advancement in the industry and create value for customers by reducing the hassles of increasingly complex passenger document checking requirements. Dr. Khalid Al Zadjali, Senior Vice President – Digital at Oman Air, said, “In this digital age and in the face of increasing competition, its vital that we capitalise early on advanced technologies in order to stay ahead of the curve. As such, we continue to invest in long-term, sustainable efficiencies, whilst improving IT service delivery right across the organisation, and to our guests. …

​Kuwait Airways announced the launch of the “Wathiq” program to provide career opportunities for national talents in the Blue Bird, during the period from December 2022 to mid-January 2023. This comes within the framework of the company’s objectives to encourage fresh graduates to engage in the field of aviation and the air transport sector, as well as to enhance the spirit of patriotism of being a part of the national carrier of the State of Kuwait. In this regard, the Director of Human Resources department at Kuwait Airways, Ahmed Al-Bannai stated, “Kuwait Airways is pleased to launch its latest program and campaign, “Wathiq” to provide job opportunities for national talents. Through this program, the company is keen to attract national talents who have the determination, ambition, and passion to become an added value to the Blue Bird in its development and progress, as well as in providing the best levels of service to its valued passengers.” Al-Bannai added, “These successive campaigns which have been launched recently by the company are in line with its strategic objectives in the short and medium term to increase the levels of nationalization and are based on the directives of KAC’s Board of Directors and the Executive Management to attract national talents with technical and administrative specializations in the company’s various departments. Kuwait Airways is taking steady steps in moving forward and to reach its desired goals in the localization of vacant positions and places immense importance to the national element in joining the Blue Bird.” On her part, the Manager of Talent Acquisition at Kuwait Airways, Alaa Al-Yaqout stated, “Kuwait Airways is determined to attract new national talents and those with a spirt of …

Marriott International continues to reinforce its commitment to developing the next generation of hospitality leaders in Saudi Arabia with a dedicated workshop for women participants and alumni from the company’s Tahseen programme. The event took place in Riyadh in the presence of H.H. Princess Nouf Bint Faisal Bin Turki Al Saud and Anthony Capuano, Chief Executive Officer, Marriott International.   The workshop was attended by more than 40 women who are currently enrolled in or graduated from Tahseen, Marriott’s leadership programme in the Kingdom.  During the event, H.H. Princess Nouf Bint Faisal Bin Turki Al Saud inspired the group by speaking about her journey and experiences. H.H. Princess Nouf Bint Faisal Bin Turki Al Saud said, “I value this pioneering initiative by Marriott International for Young Saudi Women to learn and support the country’s Vision for 2030.  The vision of the country promises Saudi women senior, executive and other management positions in various institutions, with their knowledge, awareness and experience.” The group also heard from Marriott International’s Chief Executive Officer, Anthony Capuano, President for EMEA, Satya Anand and Chief Operating Officer, Middle East, Sandeep Walia.  Marriott’s leadership reinforced the company’s commitment to the advancement of women and increasing the presence of women leaders at all levels of the organisation.  During the workshop, all participants also went through an exercise on their personal branding which included identifying and establishing their key strengths and building leadership presence. Sandeep Walia, Chief Operating Officer, Middle East, Marriott International commented, “As part of our leadership development efforts in Saudi Arabia, we look forward to advancing the next generation of women hospitality leaders in the country.  We remain committed to investing in local talent to ensure the …

Emirates starts an exciting new year in Thailand as the airline announces adding a fourth flight between Bangkok and Dubai from 1 January 2023, boosting connectivity between the two gateways and providing more options for travellers. The additional frequency will help serve the increased demand for international travel to and from Bangkok, as Thailand’s travel and tourism sector experience a steep revival. The additional Emirates flight will be operated by the airline’s flagship Airbus A380. Emirates’ flight EK374 – operated by a 3-class configuration – will depart Dubai at 22.35hrs, arriving in Bangkok at 07.35hrs, the following day. Emirates’ return flight EK377 – operated by a 2-class configuration – will leave Bangkok at 02.00hrs, arriving in Dubai at 06.00hrs. All times are local. With 28 weekly flights to Bangkok and 14 weekly flights to Phuket, Emirates offers travelers flexible and enhanced connections between Thailand and Dubai, as well as onwards to 130 destinations across 6 continents. Emirates also operates a daily direct flight to Hong Kong from Bangkok. Tickets can be purchased on emirates.com, Emirates Sales Office, via travel agents or through online travel agents. The Emirates A380 experience remains highly sought after by travellers for its spacious and comfortable cabins, and signature products that offer travellers the best experiences in the sky like the Onboard Lounge, First Class suites and Shower Spa. The A380 experience is always rounded off by award-winning hospitality, regional culinary creations and authentic tastes, and the airline’s award-winning inflight entertainment system, ice, with more than 5,000 channels of on-demand entertainment at every customer’s fingertips. Customers connecting through Dubai are encouraged to check the latest travel guidelines and ensure they meet the travel requirements of their …

The Retail Summit, an annual event for leaders providing unprecedented access to hear from global retail giants on the future and movement of the retail industry, announces its notable speaker lineup and agenda for 2023. The highly-anticipated two-day Summit remains the ultimate face-to-face, industry networking event, hosted at two iconic locations including Atlantis, The Palm and the soon-to-open Atlantis, The Royal on the 14 and 15 of March. Over the course of two days, the top echelon of both locally and internationally-renowned retailers will disperse into a two-stream agenda focusing on the critical issues within the global retailer’s boardrooms. The retail visionary speakers will include icon Tommy Hilfiger, Michael Ward, CEO of Harrods, Kristina Blahnik, CEO of Manolo Blahnik, Jo Malone, Founder of Jo Loves, Tom Athron, CEO of Fortnum & Mason, and Seth Ellison, EVP & Chief Commercial Officer of Levi Strauss & Co., to name a few. The third edition of the event will see these retail trailblazers on stage sharing their pioneering stories, paired with insight and innovative concepts through panel discussions dedicated to creating engaging, high-level learning experiences. Dishing details and debating matters of the retail industry, the speakers will focus on three agenda pillars of the event; sustainability, customer engagement and new technologies. Session spotlight topics include keynote presentations on “Cultivating Communities” led by Katrine Lee Larson, CEO of Copenhagen Cartel, “Company Culture” led by Rodney Lam, CEO of Daily Paper, and “Customer Centricity” led by Michael Kliger, CEO of Mytheresa. Panel discussions will open up the floor to conversations on “Customer Centricity” led by Marcella Wartenbergh, CEO of AWWG, “Sustainability” led by Livia Lee, CEO of lala Berlin; and also Victoria Prew, Founder & …

Dubai International (DXB) added a new African destination to its network of 200 plus international destinations on Friday with the launch of Kenya Airways’ inaugural service from the coastal city of Mombasa. Kenya Airways will be operating four weekly flights between Mombasa and DXB’s Terminal 1 on a B737-800 aircraft, increasing the carrier’s frequency to Dubai to 14 round trips a week. The airline already operates 10 weekly flights to Nairobi and will be adding 4 weekly flights to Mombasa, which was an unserved destination at DXB. The new service is expected to enhance tourism and trade on both sides and offer additional options for the thousands of travellers who fly between Dubai and Kenya each month. Nearly 650,000 passengers flew between DXB and Kenyan destinations in 2019.

At the annual ‘city briefing’ His Excellency Issam Kazim, CEO of Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “Inspired by our visionary leadership, 2022 has been a transformative year for developing and broadening Dubai’s global appeal, designed to keep the destination top-of-mind and to cater to the varied needs and tastes of international travellers. With the world on the move again, our ability to quickly react, adapt, evolve and tap into existing and new segments of travellers is key to Dubai’s efforts to leverage and benefit from a rapidly and radically evolving global tourism landscape. We have ensured a steady influx of international visitors by offering more value than any comparable destination. We will maintain our competitive edge through our strong public-private partnerships, expansion of the diverse destination offering and constant launching of innovative initiatives and international campaigns to showcase Dubai as a ‘must-visit’ destination, as well as cement its position as one of the most accessible and liveable cities in the world.” Data showed that Dubai welcomed 11.4 million international overnight visitors between January and October, an impressive year-on-year increase of 134%, taking the city further on its journey to becoming the world’s most visited destination. 11.4 million international overnight visitors who arrived in Dubai between January and October 2022 represented a quantum leap over the 4.88 million visitors that the city welcomed for the same period in 2021. The numbers are close to the pre-pandemic record of 13.50 million international visitors in the first ten months of 2019. Dubai’s international tourism arrivals significantly outperformed other major global destinations, giving Dubai a head start on post-pandemic recovery. Average hotel occupancy in Dubai between January-October 2022 stood at …

Celebrating the re-opening of the Emirates Lounge in Concourse C, Dubai International Airport – the 7th Dubai lounge to reopen after the pandemic, premium passengers can look forward to an exceptionally comfortable travel experience during the upcoming peak travel period, as more than 30 Emirates Lounges around the world have returned to full service. Located in Concourse C, adjacent to Gates C09, the newly re-opened Emirates Lounge is a 1308 square metre and 265- seat dedicated space for rest, relaxation, and refreshment before travel. First and Business Class customers can access the lounge on a complimentary basis, as well as Silver, Gold and Platinum Skywards members. Premium Economy and Economy passengers can enjoy paid access at $150 exclusive of taxes, or just $125 for Emirates Skywards members. Currently open 24/7 to service the high demand of festive season, passengers can relax in the lounges for up to 4 hours before a flight. With elegant design and décor including Italian marble floors, leather sofas, water features and eye-catching Rolex clocks – Emirates Lounges are purpose built for comfort with multiple chaise longue,’ pillows and blankets, complimentary premium wines, spirits, champagne, and dedicated dining areas with gourmet cuisine designed by award-winning chefs. To renew and refresh, there are dedicated shower spas with bathrooms and baby changing facilities, TVs dotted around the lounge, complimentary Wi-Fi throughout, PCs and printers, and an area to charge devices. A fully equipped business centre is also available, including meeting rooms with projectors and individual touch screen workstations. Emirates has a vast network of 39 dedicated airport lounges, including 7 in Dubai and 32 located within major airports around the globe, all designed with the same attention to …

Marriott Hotels announced the debut of its first resort in the United Arab Emirates: Marriott Resort Palm Jumeirah, Dubai. The resort also marks the 50th property to join Marriott Bonvoy’s portfolio in Dubai. Situated along the island’s golden Palm West Beach, spread across 7,000 square meters of white sand seafront, the beachside haven is a sophisticated destination for travellers seeking exclusive escapism, featuring 10 dining concepts, a shimmering 75-metre pool with four jacuzzis, a kids club, spa, fitness centre, water sports, and marine activities. “As one of the world’s most vibrant holiday destinations and a hub for business travellers Dubai is an ideal location for a flagship Marriott Hotels property,” said Sandra Schulze-Potgieter, Vice President – Premium and Select Brands, Europe, Middle East & Africa, Marriott International. “Set along an idyllic stretch of white sand beach with turquoise waters and stunning views, Marriott Resort Palm Jumeirah is a place for leisure seekers to make memories, discover new cuisines and unwind.” Reflecting Marriott Hotels’ continued evolution, guests are welcomed into sophisticated, comfortable spaces beginning with the Greatroom lobby – a stylish hub where guests can connect and relax. Featuring ocean and sand hues transitioning seamlessly from the outside inwards, the resort’s 608 contemporary guestrooms and suites feature floor-to-ceiling ocean views, private balconies, and thoughtful in-room comforts including a pillow menu, mood lighting, a top-of-the-range entertainment system, and large bathtubs. Interconnecting rooms reflect the resort’s flexibility and focus on family stays, and the spacious two-bedroom suites offer separate living, sleeping, and dining spaces. With an eclectic mix of new-to-the-region global brands, born-in-the-UAE concepts, and signature Marriott Hotel offerings, the resort’s 10 dining venues bring flavours, influences, and ideas from Japan, Peru, Italy, …