65% growth in passengers travelling to and from KSA:marhaba

marhaba has seen the biggest, 65% growth in passengers travelling to and from the Kingdom of Saudi Arabia, demonstrating a solid demand from business travellers this year. marhaba is gearing up to assist a record 500,000 travellers at Dubai International (DXB) and Dubai World Central – Al Maktoum International (DWC) airports this festive season, offering a range of convenient services to ease their journeys*. Jaffar Dawood, dnata’s Divisional Senior Vice President, UAE Airport Operations, said: “As more travellers head home or embark on holiday trips this festive season, demand for seamless airport services continues to rise. Whether reuniting with loved ones or heading off on new adventures, our marhaba team is here to make every journey smoother and more enjoyable with our range of personalised services. Our helpful agents look forward to contributing to a memorable experience for both leisure and business travellers, at every stage of their journey.” In 2024, marhaba has experienced a significant surge in demand for its premium airport hospitality services, with passengers from the UAE, UK, India and USA leading the way in enhancing their airport journeys. Key highlights include a 43% increase in USA passengers choosing marhaba’s Meet & Greet, Lounge, and Chauffeur Services, reflecting a growing preference for convenience among long-haul travellers who prioritise time and comfort. marhaba’s personalised approach to hospitality also continues to resonate with elderly passengers and families, particularly among UAE customers travelling in large groups. marhaba’s services are often booked by relatives eager to provide their loved ones with a smooth airport experience. Key markets for such bookings include India with over 20,000 passengers taking advantage of marhaba’s services every month.

marhaba’s services are designed to offer maximum convenience for travellers. The popular Home Check-in service allows passengers to check-in from the comfort of their homes in minutes, with boarding passes issued on-site. Baggage is securely tagged, transported to the airport, and loaded on to the aircraft – eliminating stress on travel day.

Passengers can also opt for marhaba’s Chauffeur service, offering exclusive vehicles equipped with child seats for families, ensuring a smooth and comfortable ride to the airport.