Tag Archives: Wizz Air

Wizz Air announced the introduction of its chatbot, ‘Amelia’. Wizz’s new virtual assistant will further raise the company’s customer experience standards and will enable customers to easily acquire information related to their flights while also providing a number of useful general information to the travelling public. Wizz Air’s new chatbot was inspired by Amelia Earhart, the American aviation pioneer who was the first female aviator to fly solo across the Atlantic Ocean. Wizz Air is a company of inclusivity, diversity and of infinite career opportunities and is a fierce supporter of gender equality. Naming its chatbot after such a fantastic woman, the airline wishes to pay tribute to all women in aviation and underpin its commitment to a more gender-equal industry. Zsuzsa Poos, Chief Customer and Marketing Officer at Wizz Air, commented, “I am delighted to introduce Amelia, our virtual assistant who is a real gamechanger in Wizz Air’s customer experience solutions. Automating and digitalizing our processes is key in delivering ever-higher customer satisfaction. Wizz Air is dedicated to broadening Amelia’s expertise and to supporting our passengers with an always expanding array of self-service options to manage their travel details. Let’s welcome Amelia on board.”

Wizz Air and Abu Dhabi Airport celebrated the arrival of Wizz Air’s first scheduled Wizz Air Hungary flight to Abu Dhabi International Airport. Marking a great milestone in Wizz Air’s history and further strengthening of Abu Dhabi’s connectivity and accessibility as a destination of choice for business and leisure travel, the first Budapest-Abu Dhabi flight landed in the capital of the United Arab Emirates on July 1, 2020. The inaugural Wizz Air route from Bucharest will be followed in September by flights from Sofia, Katowice and Cluj-Napoca. With these services, Wizz Air will connect these exciting European cities with Abu Dhabi and will provide countless opportunities for travellers to visit the exciting Emirate of Abu Dhabi and discover its rich array of cultural, historic, culinary and entertainment-oriented tourist attractions. George Michalopoulos, Chief Commercial Officer of Wizz Air said, “Our new sanitising protocols will give our customers the confidence that they can safely rely on Wizz Air’s ultra-low fares to visit Abu Dhabi on board one of the world’s greenest fleet. Wizz Air’s ultra-low fares and route network will contribute to the further growth of Abu Dhabi’s tourism sector.” Khalil Lamrabet, Senior Vice President of Aviation Development at Abu Dhabi Airports said, “The arrival of Wizz Air is a testament to the strength of the Abu Dhabi market and a reflection of the success of our investments in transforming Abu Dhabi International Airport into a strategically positioned global hub for airlines from across the world.” “Abu Dhabi Airports has implemented comprehensive health and safety measures across its facilities and is committed to ensuring the health, safety and wellbeing of all passengers and employees. As commercial flights resume and the international aviation …

Joszef Varadi, CEO, Wizz Air confirmed his ambitions for the low-cost carrier’s impending move to operate and serve in the GCC markets, in an interview with aviation industry consultant John Strickland at ATM Virtual. Varadi said, “We managed to grow our fleet to 100 aircraft over the last 15 years in the EU and we should be able to do the same thing in Abu Dhabi.” Expanding on his forecast, he added, “You should be looking at our platform, not necessarily just Abu Dhabi, we want to serve the UAE and possibly the broader GCC markets.” Varadi went to talk about the current situation and the desire to travel, versus the ability to travel. He claimed that his customers were motivated to travel especially younger customers, who generally are more adventurous and less affected by the pandemic. However, the inconsistent response from different governments to the COVID-19 situation was not supporting the industry and that a framework of regulations was needed, to enable aviation to recover. “Airports did well after 9/11 introducing heightened security measures and we need similar measures regarding health and safety. While airports and airlines are quiet it is easier to practice social distancing, but not when we start to become busier.There is no scientific evidence to suggest any passengers have contracted the virus while flying. In fact, the air filtration onboard aircraft is comparable with an intensive care unit,” he said. “I do support wearing masks, hand sanitising, disinfecting and reducing the amount of high touch points such as cash payments for onboard catering and inflight magazines. It’s all about liquidity and what that provides to your business. If we do not fly a single passenger …

Wizz Air announced five new routes from Abu Dhabi International Airport (AUH). The routes will connect the capital of United Arab Emirates with Budapest and Bucharest from June 2020 and with Cluj-Napoca, Katowice and Sofia from September 2020, subject to aviation activities being resumed in the respective countries. The airlines becomes the first European low cost carrier to launch flights to Abu Dhabi. It is intended that Wizz Air will focus on establishing routes to markets in which the airline has existing, high growth operations, namely Central and Eastern and Western Europe, as well as the Indian subcontinent, Middle East and Africa, over the long run.  Shareef Al Hashmi, CEO of Abu Dhabi Airports, commented,“These new routes positively reflect the industry’s resilience and its capability to continue pushing forward with bold plans that will stimulate consumer demand and the sustained recovery of the aviation market. As our newest landing partner, we welcome Wizz Air and its first routes with open arms as we get set to facilitate the carrier’s exciting Abu Dhabi expansion plans. Visitors from Hungary, Romania, Poland and Bulgaria can look forward to enjoying our modern terminal facilities with a unique brand of Arabian hospitality before seamlessly heading out to experience the UAE’s thriving capital city, Abu Dhabi.” József Váradi, CEO of Wizz Air Holdings said, “We are convinced that our passengers will appreciate the convenient flight schedules, the easy online booking system and the wide range of tailor-made travel options Wizz Air offers. Our mission feeds into Abu Dhabi’s diversified economic strategy as we continue to stimulate traffic by creating demand to the benefit of growing Abu Dhabi’s touristic and economic diversity. We look forward to welcoming …

Abu Dhabi Developmental Holding Company (ADDH) announced signing agreement with Wizz Air to jointly establish Wizz Air Abu Dhabi. The LCC plans to start operations in the second half of the year, to a range of destinations across Europe, ME, Asia and Africa. The airline is set to launch its operations at Abu Dhabi International Airport in Fall 2020. The agreement is a major milestone in the launch of Wizz Air Abu Dhabi, a new emirati low-cost airline based in the UAE’s capital. His Excellency Mohamed Hassan Al Suwaidi, CEO of ADDH, said, “Significant investment is going not only into our airports but also the tourist infrastructure, including hotels, resorts and cultural attractions. Last year the emirate achieved a record high of 11.35 million visitors and a key driver for this is the connectivity that enables people to visit Abu Dhabi easily and affordably. Our partnerships with Wizz Air and others will help elevate the UAE’s capital as a highly competitive regional and international destination for leisure and business travellers alike.” József Váradi, CEO of Wizz Air Holdings, said, “The joint venture agreement underpins our long-term dedication to bringing an economically and operationally highly efficient as well as environmentally most sustainable airline business model to boost Abu Dhabi’s aviation development. Wizz Air’s mission feeds into Abu Dhabi’s diversified economic strategy as we aim to stimulate traffic by creating demand to the benefit of growing Abu Dhabi’s touristic and economic diversity. We look forward to welcoming passengers on board our young, green and ultra-efficient fleet.”