Tag Archives: McArthurGlen

Serravalle: new investment plan of 20 million euros for the 2024-2025 biennium

McArthurGlen Group’s Serravalle Designer Outlet presented on 6th December the closing forecasts for the year 2023, with outstanding results that confirm the Center as an internationally significant shopping and tourism destination. The estimated data shared anticipate a return to pre-pandemic levels with an influx of 6 million visitors and a double-digit growth forecast in turnover compared to 2019. Building on these results, McArthurGlen Group has announced a new investment plan of 20 million euros for the 2024-2025 biennium, dedicated to the Piedmont Center. The funds, in line with the Group’s values and a focus on continuous improvement, will be primarily allocated to enhancing the visitor experience and further reducing the Outlet’s environmental impact, demonstrating an increasingly deep and explicit commitment to sustainability. Among the projects in the new investment plan, to make the tourist experience more enjoyable and fulfilling, a new Tourism Hub will be built to welcome international guests and facilitate tax refund procedures. Significant expansions of the existing hospitality areas are also planned, including tripling the size of the Guest Lounge, introducing a dedicated space for conventions, and enhancing Guest Services through the extension and creation of a specific area for organized groups. The planned works also include the refurbishment of parking lots, with the aim of optimizing traffic flow and guiding guests to available parking areas through the implementation of digital signage. The “Green Oasis and Urban Furnishing” project, already initiated in 2023 to facilitate guest orientation and enhance storefront visibility, will be further implemented in a sustainable manner by reducing paved surfaces in favor of green spaces. Five squares have already been completely renovated with the addition of numerous trees and perennial plants, as well as …

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McArthurGlen Designer Outlets Honors Top Trade Partners in the Middle East

McArthurGlen Designer Outlets, a global leader in luxury outlet shopping, proudly acknowledged its top trade partners in the region for their exceptional contribution at the McArthurGlen Tourism Awards held on the 29th of November 2023 at Park Hyatt Dubai – Creek Resort hotel. This recognition is part of McArthurGlen’s commitment to fostering strong partnerships that have played a pivotal role in achieving remarkable success and record-breaking numbers throughout the year. Selected esteemed trade partners were presented with Certificates of Appreciation and McArthurGlen Tourism award trophies in highlighting their outstanding dedication to promoting the brand in the region. “We are thrilled to express our gratitude to our invaluable trade partners who have been instrumental in our success story in the Middle East. Their commitment, creativity, and collaborative spirit have significantly contributed to McArthurGlen’s strong presence and growth in the region,” said Matthias Sinner, Head of Tourism, McArthurGlen Group. The awards ceremony brought together industry leaders, partners, and stakeholders for an evening of celebration, recognition, and camaraderie. McArthurGlen Designer Outlets continues to set the standard for luxury outlet shopping worldwide, and these awards underscore the brand’s appreciation for the collaborative efforts that have contributed to its success in the Middle East.

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McArthurGlen awards its partners

McArthurGlen awarded its partners  at a special event to mark their successful presence in the Middle East. There were two segments in terms of awards, McArthurGlen awarded certificate of appreciation to selected agents who had been instrumental over the year in securing partnerships. McArthurGlen also recognised the best performers for the year by presenting them with the Tourism Award Trophies. Starting off the event San Jeet CEO Buzz Travel Marketing welcomed all the winners for their exceptional commitment in contributing to the success of the brand. Head of Tourism Matthias Sinner, in his speech reiterated that Middle East has become the most lucrative market for them and thanked every partner present in the room for their continued support and commitment to contributing to the numbers of the brand and ensuring the brand presence. International Markets Manager Sabina Piacenti, thanked the partners for their presence and valuable commitment in making sure that McArthurGlen becomes a name synonymous among all travellers from the region. Best Partner of the Year was won by Konooz Travel – Saudi Arabia, Best Online Travel Agent of the Year 2023 was Rezlive, Best Itinerary design of the Year 2023 GCC was won by Al Rais Travel – Dubai and Al Naboodah – Dubai, Best Marketing partner of the year went out to Al Shamsi Travel – and Travel Point – Oman, Rising Star Agency of the Year 2023 – GCC was won by Bravo Travel. Some of the other partners appreciated with certificates were Austrian National Tourist Office, Atout France, Wego, Uranus Travel, Cozmo Travel, Travco Travel, TravTips Travel & Tourism LLC, Al Rayah Travel, Deira Travel.  

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