Tag Archives: Dnata

dnata extends partnership with GOL Airlines in Brazil

dnata has extended its long-standing partnership with GOL Airlines (GOL), a leading Brazilian low-cost carrier.  The extension of the contract will see dnata continue to provide a range of passenger, ramp and baggage services to the airline, ensuring a seamless airport experience for over 19 million passengers and safe and timely departure of up to 133,000 flights annually across 20 airports in Brazil. dnata’s latest contract win cements its position as the leading ground services provider in Brazil. David Barker, dnata’s Divisional Senior Vice President for Airport Operations, said: “We are proud to extend our successful partnership with GOL Airlines across their extensive Brazilian operations. We will continue to work hard to provide the highest level of quality and safety for the airline and its customers, every day.” André Cruz, GOL’s COO, said: “dnata is an important partner for GOL since 2016, providing excellent services in more than 20 cities in Brazil. This extension strengthens even more our partnership and offers to our customers the best airport experience.” dnata has recently increased its investment in Brazil to become the sole shareholder of its local subsidiary. In recent years dnata Brazil has significantly expanded its footprint in the country and currently serves more than 15 airlines at 29 airports with a team of 5,000 local aviation professionals. David Barker added:  “Our increased investment in Brazil underscores our commitment to the South American market, our highly-trained team and global customers. We see excellent growth opportunities and strong demand for our reliable and safe services across the continent. We will seize opportunities to further enhance our offering and consistently deliver world-class quality in Brazil and beyond. “Globally, we will continue to go the …

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dnata announces US$ 100 million investment in green operations

dnata announced that it would invest US$ 100 million in green operations in the next two years to further enhance environmental efficiency across its global network. The company’s ongoing investment in infrastructure, equipment and process improvement will support it to achieve its strategic objectives and reduce its carbon footprint by 20% by 2024, and by 50% by 2030. dnata has embedded its environmental framework across its broad-spanning Travel businesses, aiming to empower customers to make better travel choices. Its corporate services include hybrid event solutions, sustainable travel policy guidance as well as carbon emission monitoring and reporting, aligned to global standards. dnata Travel Group in the UK has invested in green technologies and introduced new business practices to improve environmental efficiency. It switched to renewable energy to take all electricity from green sources at all of its offices, cut out single-use plastic (SUP) from its operations, reduced paper consumption by 4 million pages annually through its ‘paperless office’ initiative, and implemented a zero to landfill policy to ensure that all non-recyclable waste is sent to energy recovery facilities for processing. Furthermore, it replaced 80% of its fleet with electric or hybrid cars with a target to operate a fully green fleet by 2024. Steve Allen, CEO of dnata Group, said: “We’ve been making great progress on reducing our carbon footprint, minimising waste and reducing energy and water consumption across our operations. We will further increase our investments and efforts in strong cooperation with our partners to achieve our targets and preserve the environment for current and future generations.” In recent years dnata has significantly invested in advanced technologies to optimise resources and improve operational efficiency across its facilities. It installed …

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dnata and Banyan Tree Group grow partnership as Thailand emerges as top destination for GCC travellers in 2022

dnata Representation Services, part of the dnata Travel Group, is growing its partnership with the Banyan Tree Group across Thailand as the country emerges as one of the most popular international travel destinations from the GCC countries this year. dnata Representation Services has acted as exclusive sales representative in the Middle East for the Banyan Tree Group’s Maldivian properties since 2016. dnata will now provide support for a range of its popular hotels and resorts across Thailand, offering regional travellers exclusive holiday packages and dedicated local support. Its representation will cover ever-popular Banyan Tree Bangkok in the capital, and multiple properties across the country’s largest island, Phuket. This includes Banyan Tree Phuket, which recently launched a new wellbeing resort – Banyan Tree Veya Phuket – as part of its cluster; Angsana Laguna Phuket, opening this year a highly-anticipated new restaurant, ATOLL, set amidst a lagoon; alongside the Homm Bliss South Beach Patong and Cassia Phuket. dnata Travel, based across the GCC, recently announced that Thailand is the most popular holiday destination for UAE travellers for summer 2022, while the brand records a surge in popularity for travel to the country across its wider regional operations including in KSA. Sébastien Doussin, DVP – Global Ground Services & Destination Management at dnata Travel Group, commented: “As one of the Middle East’s longest-standing travel providers, we remain at the forefront of latest traveller trends across the region. Our enhanced partnership with the Banyan Tree Group, owner of some of the world’s most renowned luxury resorts, enables us to support our travellers with excellent hotel packages in some of the most sought-after travel destinations from this part of the world including Thailand and the …

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dnata partners with Deutsche Hospitality to support its GCC expansion

dnata has signed a partnership agreement with Deutsche Hospitality to serve as its exclusive representation partner across the GCC countries. The announcement comes as the German hotel group expands its GCC footprint with its recent opening of the Steigenberger Hotel Doha in Qatar, the opening of the IntercityHotel Dubai Jaddaf Waterfront and the takeover of the management of the Al Hamra Residences and Al Hamra Village Hotel in the Emirate of Ras Al Khaimah. The pipeline includes a further IntercityHotel in Muscat and a Jaz in the City Hotel in Dubai. Through extensive regional sales and marketing support dnata Representation Services will strengthen Deutsche Hospitality’s brand presence in the GCC market and drive business to its growing number of hotels. The hotel group currently runs more than 160 hotels in the Middle East, Asia, Africa and Europe, with more than 40 in the planning and construction phases in locations of importance for business and leisure travel from the region. John Bevan, Divisional Senior Vice President at dnata Travel Group commented: “We look forward to bringing in dnata Representation Services’ regional expertise to support in Deutsche Hospitality’s expansion. A hotel group synonymous with high standards, Deutsche Hospitality is set to cater for the growing need for a range of hotel options across the region from economy to midscale to luxury. We are delighted to become an integral part of its journey.” Johanna Lamke, Vice President Sales at Deutsche Hospitality commented: “The Gulf region is one of the most dynamic and fastest growing markets for us. With dnata, one of the leading suppliers in the region represents us. We look forward to working together to expand the brand presence and commercial activities.” …

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dnata Travel reveal top destinations UAE travellers are booking for summer

dnata Travel is revealing the top destinations UAE travellers are booking for a summer holiday in 2021. Experts at the UAE-based travel brand, part of the dnata Travel Group, are revealing where travellers from the UAE are seeking to take a break between July and October 2021, with a focus on destinations with clear regulations, no rules for quarantine on arrival, and direct flight options. The top ten most booked holiday destinations for summer 2021 at the time of publishing include the Indian Ocean islands of the Maldives, Seychelles and Zanzibar; European city, beach and countryside hotspots across Turkey, Greece, Russia, Georgia, Italy and Cyprus; and travel to popular locations in the USA including Orlando, Florida and New York, New York. Emily Jenkins, Head of Leisure UAE at dnata Travel, commented, “Ahead of the summer travel season, we have witnessed a surge in destinations easing requirements and opening up for vaccinated travellers. With the UAE’s impressive vaccination drive, our residents have seen the number of destinations open for them to explore increase significantly. Traveller confidence has also grown, particularly in travel to destinations which have been open for some time and with clear regulations, offer quarantine-free travel, and direct flights. An ideal example of this is the number one international destination of choice for summer 2021, the Maldives, which has been open for UAE travellers since July 2020. “Traveller confidence and interest in travel to Europe is at an all-time high, as its popular locations continue to open for international tourists. Each country has its own set of guidelines, yet trends remain consistent in eased requirements for vaccinated travellers. Most popular for travel from the UAE include Turkey, Greece and …

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Karhoo launches in the UAE

Over 80 travel professionals attended the official launch of Karhoo in the GCC. Vanessa Heydorff – Senior Vice President – Karhoo shared in her opening remarks, “We have just joined the dnata Representation Services partner family, an extraordinary ecosystem of global travel and technology providers. As part of dnata, one of the world’s largest air and travel services providers, based in Dubai, this made this innovative and exciting city the ideal place to announce our new partnership with dnata Representation Services, to bring Karhoo to the region.” Sebastien Doussin – VP Ground Services, dnata shared, ““In the last few years, we have seen a significant increase in the importance of transportation in the holiday experience, as travellers look to explore more of the destination of their choice and seek a range of preferred transportation options. dnata Representation Services is very proud to have teamed up with Karhoo in the GCC, as they are filling a gap in the market with a solution which is going further than any existing ground transport provider, benefiting not only the agents but also guaranteeing a much better experience to the consumer.”

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dnata and Singapore Airlines expand partnership in UAE

dnata and Singapore Airlines are expanding their long-standing partnership in the UAE. Following more than 45 years of successful cooperation in Dubai, dnata Representation Services, part of the dnata Travel Group, has been selected to provide a comprehensive range of sales, marketing and contact centre services to Singapore’s flag carrier as its general sales agent (GSA) in the Northern Emirates. The expanded partnership will see the team at dnata Representation Services act as the essential link between Singapore Airlines and local trade, supporting its commercial operations beyond Dubai, to extend across Ras al-Khaimah, Sharjah, Ajman, Fujairah and Umm al-Quwain. dnata Representation Services’ vast network, broad marketing, sales and operational expertise, and extensive experience in airline representation will help the carrier enhance its market presence in the UAE amidst a highly competitive business environment. dnata also provides reliable and safe ramp and cargo handling services to Singapore Airlines at Dubai International Airport (DXB). The airline reinstated flights between Dubai and Singapore in January, using one of the newest aircraft in their fleet – the Airbus A350-900. Rashid AlAwadhi, Vice President, dnata Travel Group – Regional, said, “We are proud to be the representation services partner of choice for Singapore Airlines in the UAE. The expansion of our partnership is a testament to our excellent cooperation and outstanding results in Dubai over the past four decades. Our experienced team will work hard to ensure that Singapore Airlines achieves its business objectives and delivers on its growth plans in the country. We continue to go the extra mile to provide best-in-class services for our customers in the region and beyond.” Ryan Yeoh, General Manager Gulf and Middle East, Singapore Airlines, commented, “Singapore Airlines …

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dnata’s Home check-in service brings relief to UAE passengers

Home Check-in and Home PCR Testing services offered by dnata, through its off-airport wing DUBZ, have brought huge relief to passengers travelling from the UAE amid the ongoing pandemic caused by Covid-19. The first-of-its-kind service being showcased at the Airport Show, opened at Dubai World Trade Centre on Monday, is getting great attention. A mobile check-in van equipped with the latest technology is integral to the success of the Off-Airport check-in procedures. A team of DUBZ’s well-trained staff visits the passenger’s home, receives the baggage, issues the boarding pass and transports it to the airport to ensure a hassle-free travel experience for the passengers who avoid the airport queues, baggage transportation, and other travel related inconveniences. They ensure complete safety with step-by-step baggage imaging, 360-degree CCTV and GPS tracking. Samer Sobh, COO & Co-Founder of DUBZ, said, “We are the first to bring the airport services to the city with complete safety and security. With nationwide coverage, passengers can streamline their travel journey by embarking on the first and most critical step, from the comfort and safety of their own homes,” he said. DUBZ also offers a similar facility to arriving passengers, who can go home soon after completing immigration control. The company will collect their baggage, get it cleared by the customs and deliver it to their doorstep. Currently dnata is offering the services to passengers of 13 airlines including UAE national carriers Emirates, Etihad and flydubai. Saudia and Qatar Airways passengers can also avail their services. Samer Sobh said, “In the current scenario, our services have become even more significant as it ensures minimum contact with people during the journey. Since we also issue the boarding pass at …

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dnata launches an efficient baggage disinfection service in Singapore

dnata continues to enhance its offering to ensure the safety and wellbeing of travellers and help airlines restore confidence in air travel. The company has partnered with the Disinfect Group and Ecas4 Australia to launch a safe, highly efficient and environment-friendly baggage disinfection service at Singapore Changi Airport (SIN). Passengers arriving at Changi Airport’s Terminal 3 can take advantage of the innovative solution and have their baggage quickly and safely disinfected before leaving the airport. Disinfect Group’s advanced equipment creates an almost invisible mist that is 100% natural, non-toxic, bio-degradable and can effectively kill over 99,99% of bacteria and pathogens, such as coronavirus, on all types of baggage. Elvis Crook, Diversification Director for Asia Pacific, dnata, said: “We are delighted to launch an innovative service to further enhance safety and customer experience across the Asia Pacific region. Our partnership with Disinfect Group and Ecas4 Australia will enable dnata to engage new customers beyond the airport, supporting businesses that work towards reopening. We are confident that the innovative mist technology, which is harmless to humans but effective in killing viruses and bacteria, will help companies provide additional peace of mind to customers and employees in a post-COVID world.” Dieter Veulemans, the founder of Disinfect Group, said, “Our units add not only a layer of safety but also a level of reassurance to everyone on-site. Our product helps create a sense of safety, allowing customers to re-engage at various types of locations.” Tony Amorico, Director of Ecas4 Australia, said: “Ecas4 Australia has worked with its partners to provide technological solutions that utilise our Electrolysed Water solution to destroy pathogens and the coronavirus. We are keen to see this technology fast-tracked and provide …

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Verteil and dnata announces NDC partnership

Verteil and dnata Travel Group have entered into an agreement for powering the dnata Travel Group’s NDC adoption via Verteil Direct Connect (VDC) platform. The dnata Travel Group of companies will now be able to access airline NDC content across multiple business lines that serve the travel requirements of a diverse market. By virtue of integrating VDC APIs into its current technology stack, a full range of air content will be available in one place for the dnata Travel Group, thus making it easier for its agents to compare offers and provide its customers with the best value proposition. Using VDC, dnata Travel Group can now directly enjoy the benefits of value-added and differentiated products and services made available by the airline on its NDC channel. “As part of the dnata Travel Group’s NDC initiative, we are excited to partner with Verteil Technologies to bring NDC capabilities to our Corporate and B2B businesses. This new capability will enable our consultants to seamlessly search, book, and issue NDC fares and offers, and also conduct all post-issuance processes in order to support our customers,” said Geoff Wood, Senior Vice President, Destination Management and Supplier Relations, dnata Travel Group. “Our NDC initiative will ensure that our customers have continued access to the best available fares and enhance their capability to access airline ancillary products. It will also support our airline partners in efficiently implementing their NDC strategies in the UAE and GCC region. We continue to invest in innovative solutions to deliver best-in-class services for our customers and airline partners.” On this partnership, Jerrin Jos, Founder and CEO of Verteil Technologies stated, “Verteil is honored to be powering the dnata Travel Group’s NDC …

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