Omeir Travel Agency invests AED 4 million in upgrades

With 40 multilingual staff that operates 24 hours a day with the aim of serving customers as an outlet, Omeir Travel Agency, the flagship company of the Omeir Bin Youssef Group, has invested AED 4 million for upgrading its high tech call center in Abu Dhabi and Al Ain. The upgraded call center in Abu Dhabi has extending support to all the services, and guarantee easy accessibility and better overall customer experience.
The call center is equipped with the state of the art Cisco Call Center solutions with professionally trained customer care agents to work seamlessly and round-the-clock with customer demands and business needs, ranging from general queries related to visa, travel insurance, ticketing to hotels and holidays and more. Customers can choose to visit the call center directly to discuss or can call the call center.