ITL World implements Travelport+ in multi-year technology agreement

Worldwide leader in travel retail, Travelport, announced a multi-year technology agreement with ITL World, one of the leading travel management companies in the Middle East. The agreement will see Dubai-based ITL World implement Travelport+, Travelport’s recently launched next-generation platform that creates a simplified, capability-rich, marketplace for travel retailing.


The move to Travelport+ will see ITL World benefit from advanced retailing capabilities including a modern, lightweight, highly functional microservices API, as well as a sophisticated point of sale solution and tools for enhanced value generation – all in one place. Travelport and ITL World also intend to implement various NDC initiatives in the future, leveraging Travelport’s NDC connections with multiple airlines.


Additionally, ITL World will use Travelport’s Branded Fares and Ancillary Services, giving its agents a graphically rich experience when searching and booking fares and ancillary offers from the approximately 275 airlines using the solution.


“Deploying Travelport+ supports our commitment to deliver travel management solutions which are innovative, yet cost-effective”, said Dr Siddeek Ahmed, Chairman & Managing Director at ITL World. “Travelport+ will enable us to simplify complex travel retailing processes, respond with agility to the needs of all our customers, and create increased value.”


Kathryn Wallington, Head of Middle East & Africa at Travelport said: “We are proud to be partnering with a market leading travel management company like ITL World. We will continue to work closely with ITL World to enhance capabilities, improve pain points and ensure we are generating value from every trip. ITL World’s upgrade to Travelport+ will also enhance its competitive edge as the industry approaches a full return to travel.”


Founded in the 1980s, ITL World is an award-winning travel management company owned by leading regional business conglomerate ERAM Group. Based in the Middle East with several offices in the GCC region as well in Thailand and India, ITL World offers a full portfolio of travel solutions catering to various verticals.