Category Archives: Aviation

Kuwait Airways launches flights to Antalya

​As part of Kuwait Airways’ continuous efforts to expand its network of destinations and develop its services to the highest levels of quality, the company announced the launch of its first scheduled commercial flights to the city of Antalya in the Republic of Turkey, with two flights a week on Mondays and Thursdays, commencing from 1 June 2023, and as part of its summer schedule for this year.  The Director of Network Planning at Kuwait Airways, Mrs. Shorouk Al-Awadhi stated, “We are pleased to announce the launch of our first scheduled flights to the city of Antalya in Turkey. Selecting Antalya as a destination complements the plans set by the company to expand its network of routes around the world, and to new destinations that will meet the requirements and preferences of its valued customers. The choice of Antalya as a destination comes after comprehensive research, taking into consideration the travel requirements of our customers. Kuwait Airways also focuses on launching other new destinations to Turkey due to the increasing demand from our valued customers, especially in the summer, the feasibility of these destinations and its benefits for the company. The Blue Bird will fly to five destinations in the Turkish Republic namely, Sabiha, Istanbul, Trabzon, Bodrum and Izmir.” Al-Awadhi added that Kuwait Airways is relentlessly striving to provide its passengers with diverse options for meeting their travel requirements with better services with the inclusion of new destinations, as well as offering them every means of comfort during their travel on board, starting from providing reservations for customers through all available channels and providing them appropriate services, from the check-in at Terminal 4, completing their travel procedures with ease and …

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Kuwait Airways inks deal with Acibadem hospitals to provide medical services to premium class passengers

​Within the framework of Kuwait Airways’ relentless endeavours to provide the best services to its valued customers, and with the advent of the summer travel season of 2023, along with the growth of passenger traffic, KAC announced the signing of an agreement with the Turkish healthcare group, Acibadem Hospitals, to provide discounts on medical services and to examine emergency cases for its Premium Class customers of Royal, First, and Business classes in the city of Istanbul from 1st July 2023. In this regard, the Head of the Medical Center at Kuwait Airways, Dr Mohammad Al-Qenai stated, “Kuwait Airways continues its unremitting efforts to provide various diverse services to its valued customers, as the company signed an agreement with Acibadem Hospitals, one of the largest providers of health care services and treatment regionally. This service will be provided to Kuwait Airways’ customers from the start of the summer travel season of 2023, witnessing the growth of travel and passenger traffic. This is a continuation of many services provided by Kuwait Airways to its valued customers, from the start of the current year and with a chain of hospitals with which agreements will be signed shortly and in addition to such services in Bangkok, Dubai, Riyadh, and Jeddah.” Al-Qenai explained, “Kuwait Airways is currently studying the expansion of similar agreements with health care providers in numerous cities around the world, especially in Europe such as London, Manchester, Paris, Geneva and other important cities in Europe.” Al-Qenai pointed out that this step comes within the company’s objective to meet the requirements of Kuwait Airways’ passengers of the Premium classes and to provide them with various solutions and services. Moreover, this is in line …

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SAUDIA launches its first flight to Gatwick Airport London

SAUDIA proudly launched its inaugural flight from King Abdulaziz International Airport in Jeddah to Gatwick International Airport in London. Gatwick Airport holds the second position among the United Kingdom’s airports. This launch is part of the implementation stages of the airline’s new strategy, aimed at expanding its reach to new international destinations, and connecting the world to the Kingdom, based on marketing and operational studies. It aligns with the vision of SAUDIA Group to operate flights to 25 destinations across 3 continents. The inaugural flight of SAUDIA, SV119, departed from King Abdulaziz International Airport in Jeddah to the city of London. The event was attended by Mrs. Cecille El Beleidi, the British Consul General in the Kingdom of Saudi Arabia, and Mr. Mohammed Baakdhah, Vice President of Ground Operations at SAUDIA. The inauguration ceremony was held at the AlFursan Lounge, signaling the departure of the first flight at the airport. Mohammad Baakdhah highlighted the importance of strengthening relations between the two countries through the launch of new destinations by SAUDIA to Gatwick Airport, and soon to Birmingham. These additions will join the existing flights to London Heathrow Airport and Manchester International Airport. He further explained that the increase in destinations is accompanied by an unprecedented development of the SAUDIA fleet, ensuring the achievement of operational targets, in addition to continuous improvement in the digital service system.

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Oman Air re-introduces Maldives flight for summer

Oman Air announced the return of its popular Maldives flight, starting 24 June 2023. With four weekly direct flights to the capital and easy access to the islands, it’s the perfect opportunity to explore one of the world’s most beautiful destinations. Starting from just OMR 149 per person, guests can plan a quick weekend getaway or a relaxing summer holiday with a choice of the following times: Flight Number Date Destination Timing From To Departure Arrival WY 381   Saturday, Sunday Muscat Malé 0210 0720 WY 382 Saturday, Sunday Malé Muscat 0920 1220 WY 383 Friday, Saturday Muscat Malé 0840 1350 WY 384 Friday, Saturday Malé Muscat 1505 1805 Oman Air has increased a number of its flights for the peak summer season, including Moscow, Bangkok, Istanbul and Kuala Lumpur, offering guests excellent value, convenient timings, and seamless connectivity. Moreover, guests can have their entire trip taken care of with a range of tailored packages from Oman Air Holidays. Tickets can be purchased through omanair.com, the Oman Air app, the Call Centre, any Oman Air sales office and official travel agents.  

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Qatar Airways to resume daily Tokyo Haneda-Doha services starting 1st June

Qatar Airways will be resuming a scheduled non-stop service between Tokyo International Airport  (“Haneda”) and Hamad International Airport, commencing on 1 June 2023. Qatar Airways will operate its state-of-the-art Airbus A350-900 aircraft, equipped with 36 award-winning Qsuite Business Class seats and 247 Economy Class seats. In addition to the existing Narita-Doha service, the resumption of daily flights from Haneda Airport will increase the flight frequency from the greater Tokyo area from seven to 14 flights a week. Travellers from Tokyo will be able to enjoy seamless connections to over 160 destinations using the World Best Airline’s extensive global network, including popular destinations across Africa, Eurpore, the Middle East and more, through its Doha hub, Hamad International Airport, ‘Best Airport in the Middle East’ accolade for the ninth time in a row. Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “The resumption of the Tokyo Haneda-Doha service follows our major network expansion announced at ITB Berlin 2023, which will see an extra 655 weekly flights in 2023 compared to 2022. Japan remains a significant market for Qatar Airways and its passengers, and in addition to Haneda, the airline will soon be resuming flighs to Osaka this year.” Qatar Airways Regional Manager for Japan and Korea, Shinji Miyamoto, said, “We are very pleased to announce the resumption of flights to Haneda Airport due to the COVID-19 pandemic. We are also very pleased that Japanese customers will be able to experience Qatar Airways’ award-winning business class, Qsuite, which is being introduced for the first time ever in Japan. Qatar is scheduled to host various world-class events this year following the successful FIFA World Cup Qatar 2022™, including the coveted …

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Singapore Airlines extends unlimited complimentary in-flight Wi-Fi to customers in all cabin classes

Singapore Airlines (SIA) customers and staff will enjoy the most comprehensive free unlimited Wi-Fi access in the airline industry from 1 July 2023, when the service is extended to all travellers in all cabin classes, including Premium Economy Class and Economy Class. This enhanced Wi-Fi offering will be available virtually across the entire aircraft fleet1 and almost the entire global SIA route network. As a result, customers across all cabin classes will be able to stay connected with loved ones, work online, or keep up to date with the latest news or their social media feeds, even from 36,000 feet in the sky. To enjoy this service, customers must enter their KrisFlyer membership details at the point of booking through the Manage Booking online option, or at check-in. Non-KrisFlyer members may also sign up for their free membership online or on board their flight via the SIA digital content portal on their personal mobile devices to enjoy the complimentary in-flight Wi-Fi. Suites, First Class, and Business Class customers, as well as PPS Club members2 will continue to enjoy access to free unlimited in-flight Wi-Fi. Since February 2023, KrisFlyer members travelling in Premium Economy Class and Economy Class have enjoyed complimentary three- and two-hour Wi-Fi surf plans respectively. Mr Yeoh Phee Teik, Senior Vice President Customer Experience, Singapore Airlines, said: “In today’s increasingly hyper-connected world, high-speed in-flight Wi-Fi connectivity is one of the most important requirements for our customers. Giving them access to free unlimited Wi-Fi is yet another milestone in SIA’s continuous effort to offer an exceptional end-to-end travel experience. With this enhanced offering, our customers will be empowered to stay connected, entertained, and productive, even at 36,000 feet in …

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Qatar Airways signs deal with Shell for sustainable aviation fuel supply at Amsterdam Schiphol Airport

Qatar Airways has signed a deal with Shell to source 3,000 metric tonnes of neat Sustainable Aviation Fuel (SAF) at Amsterdam Schiphol airport. It encompasses the existing jet fuel contract with Shell at Amsterdam which will now see Qatar Airways using at least a 5 per cent SAF blend over the contract period for the fiscal year 2023-2024. The Qatar Airways bilateral agreement with Shell is part of a wider effort initiated by the oneworld alliance, which has a set target of using sustainable aviation fuel (SAF) for 10% of combined fuel volumes by 2030. Qatar Airways is the first carrier in the Middle East and Africa to procure a large SAF amount in Europe beyond government SAF mandates. SAF offers significant potential for decarbonisation as neat SAF can reduce full lifecycle emissions by up to 80% compared to conventional jet fuel.[1] This means that Qatar Airways will be reducing its emissions on flights from Amsterdam by approximately 7,500 tonnes of CO2 for the fiscal year. Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “At Qatar Airways, we are strongly committed to supporting the industry’s effort to ramp-up the use of sustainable aviation fuel, as one of the key pillars to decarbonise the aviation industry. Last year, we signed our first offtake agreement in the US, and now we are placing a multi-million US dollar SAF deal in Amsterdam to illustrate our SAF commitment and reiterate our calls for a more robust SAF supply chain across our global network”. “We remain steadfast in our ambitious target of 10 per cent SAF use by 2030 and this  announcement, establishes another landmark for Qatar Airways that underlines the positive …

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DXB gets ready to ensure a smooth start for Hajj pilgrims

The Hajj Committee at Dubai Airports convened recently to discuss comprehensive preparations to facilitate the smooth and seamless travel of Hajj pilgrims to Saudi Arabia this year. The committee, which comprises key service partners including Dubai Police, the General Directorate of Residency & Foreigners Affairs (GDRFA), Dubai Customs, Dubai Health Authority, flydubai, Emirates, Saudi Airlines, and flynas, among others, aims to deliver an exceptional airport experience for the pilgrims across all terminals at DXB. Mohammad Al Marzouqi, Head of the Hajj Committee, emphasised on the importance of collaboration among all stakeholders and service partners as the key to maintaining service quality especially during annual peak travel seasons. Dubai Airports is committed to providing world-class passenger facilities and services, to ensure the comfort, convenience, and safety of all guests arriving at and departing from DXB.

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Kuwait Airways inaugurates the Elite lounge at Terminal 4 for Royal and First Class passengers

Kuwait Airways announced the inauguration of its Elite Lounge at the Terminal 4, designated for Royal and First Class passengers, in addition to Platinum Card holders of the Oasis Club. The Elite Lounge was inaugurated by Kuwait Airways Chairman, Captain Ali M. Al-Dukhan, KAC’s Board Members, and the Chief Executive Officer of Kuwait Airways, Eng. Maen Razouqi, in the presence of the Acting Director General of the Directorate General of Civil Aviation, Mr. Saleh Al-Fadaghi, the Director General of the General Department of Airport Security at the Ministry of Interior, Brigadier General Essa Al-Failakawi, the CEO of Incheon Korea Airports Management Company, Mr. Jung June Ahn and various officials representing Kuwait Airways, Civil Aviation and the Ministry of Interior.  As part of the inauguration, a tour of the lounge was conducted for the officials, highlighting the various services available to the customers. On the side lines of the inauguration, Kuwait Airways Chairman, Captain Ali Al-Dukhan felicitated the attendees on the opening of the Elite Lounge at Terminal 4, revealing the new image of the Blue Bird, which was announced in the beginning of this year. At the same time, Al-Dukhan also commended the efforts extended by Kuwait Airways’ employees in implementing and completing the preparations of the lounge with a high level of efficiency and in a short time, to provide distinguished services to the passengers of Royal and First Class. Moreover, Al-Dukhan expressed his happiness at the opening of the Elite Lounge, held in the presence of officials from Civil Aviation and the Ministry of Interior and extended appreciations to them for their continuous support and cooperation. He indicated that the opening of the Elite Lounge comes within the …

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Qatar Airways and Google Cloud to collaborate on data and AI to advance the airline’s passenger experience

Google Cloud and Qatar Airways have agreed to collaborate to set out the airline’s intention to explore leveraging Google Cloud’s data analytics and artificial intelligence (AI) solutions to create superior customer experiences for its passengers. In 2022, Qatar Airways carried 18.5 million passengers across 150 destinations worldwide. This large volume of passengers drives an abundance of structured and unstructured data to the airline’s digital transformation unit. The proposed collaboration with Google Cloud is intended to help bring deeper meaning to Qatar Airways’ customer data through the power of Google’s data analytics, AI and machine learning (ML) solutions, including BigQuery and Vertex AI. This, in turn, will enable the airline to enhance the travel experience for passengers, providing them with offerings personalized to their individual needs, travel trends, and past travel history. Qatar Airways Chief Information Officer, Mr. A.T. Srinivasan, said, “Qatar Airways is a highly respected aviation leader which has always set benchmarks with its globally recognised and award-winning customer service. Google Cloud brings us the opportunity to build elasticity and scalability on demand, as we increasingly look to leverage both structured and unstructured data to personalise customer and employee experience. We will also leverage Google’s highly secure and diverse set of Cloud service offerings for optimising our airline and airport operations particularly in the areas of aircraft inventory, flight operations both on ground and in the air, as well as airport operations. We also look forward to collaborating with Google Cloud to try out some of their cutting-edge technology through this long-term partnership. The presence of a Cloud in Qatar gives us the assurance that our data stays in-country and we can focus on data and AI/ML led innovation …

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