Category Archives: Aviation

The first flight took off from Dubai to Beirut 10 years ago in 2009, marking a new chapter in aviation in the history of the United Arab Emirates; today 10 years later flydubai celebrates a milestone carrying over 70 million passengers in its short span of operations. Commenting on the 10th year anniversary of the start of flydubai’s operations, His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman of flydubai, said, “For many years the Government of Dubai recognised the need for another carrier to serve our country. In 2009, we were able to achieve this thanks to the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. flydubai was launched with a mandate to open new markets and make travel more accessible to more people. I am happy to see flydubai deliver on that commitment which has seen the airline connect 71 previously underserved cities to Dubai allowing a population of 1.5 billion easier access to one of the world’s leading aviation hubs.” HE Sultan bin Saeed Al Mansouri, UAE Minister of Economy, said, “The UAE is leading on the global air transport front and the aviation sector has been a major contributor to the overall national economy. The sector has successfully enabled the creation of an attractive environment for trade, investment and tourism to flourish.” Reflecting on the last 10 years and looking to the years ahead, Ghaith Al Ghaith, Chief Executive Officer of flydubai, said, “flydubai’s commitment to making travel more convenient and more affordable has only grown stronger over the past 10 years. We are pleased to see that more than 70 million passengers …

Emirates is gearing up for a big summer in Muscat with the deployment of double daily A380 flights from July 1. The airline will operate the A380 on EK 862/863 and EK864/865 to and from Muscat International Airport (MCT). Muscat will become Emirates’ shortest scheduled A380 flight, flying a distance of 340 kilometres each way. The new A380 services to Muscat demonstrate the airline’s agile approach to fleet deployment and its commitment to providing an enhanced onboard experience for its passengers. Sheikh Majid Al Mualla, Divisional Senior Vice President Commercial Operations Centre, said, “The introduction of the A380 services to Muscat means more of our customers will have the opportunity to experience our industry-leading products onboard, and will also enhance choice and travel preferences as they plan their journeys. Oman is an important destination for Emirates, and we will continue to look at ways to grow our operations in the market to best serve our customers. We thank Muscat International Airport and the government authorities for their support in making the A380 double daily operations happen.” Sheikh Aimen bin Ahmed Al Hosni, CEO, Oman Airports, said, “From its side, Muscat International Airport has demonstrated its readiness for this extraordinary event, and the arrival of these scheduled flights for this giant aircraft is a gain to prove the large airport capacity to accommodate an aircraft of this size.” The launch of the A380 flights will come exactly one year after the first deployment of a scheduled one-off A380 service that marked 25 years of operations to Oman, and reaffirmed the airport’s infrastructure readiness to handle double-decker operations. The twice daily A380 services will replace EK 862/863 and EK 864/865.

Emirates anticipates a busy weekend ahead of the Eid holiday with heavy traveller volumes to and from Dubai. The busiest time for departures in Terminal 3 will be on May 31 with over 80,000 passengers travelling abroad. Customers are reminded to arrive at the airport at least three hours before their flight departure to avoid any delays. Peak travel is expected to continue until June 3, 2019 with over 309,000 Emirates passengers travelling from Dubai during this period of time. With expected traffic congestion around Terminal 3, and road works continuing to cause traffic delays around main airport highways and roads during this time – Emirates urges customers to build in extra time for their journeys to avoid potential delays. Passengers can physically check in at the airport as early as 24 hours before flight departure, and are requested to check in no later than two hours prior to departure, regardless of class of travel. Customers who check in less than 60 minutes prior to their scheduled flight departure will not be accepted for travel. Customers can also check in online on both their desktops and mobile devices from 48 hours to 90 minutes before flight departure. In addition to online check-in services, Emirates also offers convenient car park check-in facilities. Customers can use these to check in and drop off their luggage. Alternatively, customers heading to Emirates Terminal 3 can choose to drop their luggage at one of the 46 dedicated bag drop counters in Economy Class or separate counters in First Class and Business Class from six hours to 90 minutes prior to departure. Families travelling with small children can use dedicated Family counters in Check in Zone …

Royal Jordanian (RJ) launched a new, state-of-the-art technology, offering passengers wireless in-flight entertainment (IFE) system on board the airline’s four Airbus A319 and six A320 aircraft. The new IFE service, which is provided by Bluebox Aviation Systems, is deployed on the Bluebox Wow portable wireless IFE system; this solution provides wireless content streamed to passengers’ personal devices on both Crown and Economy classes. To be able to view a wide range of films, TV programmes, games, airline info and audio, passengers need to download the ‘Sky Connect’ app on their personal devices from Apple Store or Google Play prior to their flight departure. This will enable them to stream IFE content provided by RJ for free on their personal devices (smartphones, laptops and tablets). Also RJ launched a campaign through all its communication channels to encourage customers to download the app and inform them about the requirements needed to enjoy using the new technology. Stefan Pichler, President & CEO, Royal Jordanian, said, “We’re continually enhancing our passenger services across all touch points, and Bluebox Wow enables us to do that by delivering wireless IFE to passengers’ own devices. It is both a cost-effective and a quick way of modernizing the IFE on part of our medium- and short-haul fleet, and with Bluebox’s commitment to continually invest in new capabilities, we know that as the technology advances, so will our ability to deliver even more to our passengers.” “We are delighted that Royal Jordanian has chosen Bluebox Wow,” said Kevin Clark, CEO of Bluebox. “Both the technological innovation and the deployment model of Bluebox Wow make Royal Jordanian and its fleet of A319s and A320s a natural fit for Bluebox Wow, a solution that …

Abu Dhabi Airports has welcomed new daily flights from Al Ain International Airport (AAN) to King Abdulaziz International Airport (KAIA) in Jeddah, Saudi Arabia, designed to facilitate travel to Saudi Arabia for the performance of the Islamic pilgrimage, Umrah, during the holy month of Ramadan. The flights, operated by Etihad Airways, will take place during the last ten days of Ramadan, commencing on May 26 and continuing through to June 4, in line with the most popular time period for performing Umrah. Ahmed Al Shamisi, Acting Chief Operations Officer of Abu Dhabi Airports, said, “Ramadan is a blessed time of the year, and we are delighted to be able to support our customer’s performance of Umrah by adding a daily flight to Jeddah from Al Ain International Airport during the last ten days of Ramadan. We are continually working to enhance our services and offerings, and together with Etihad Airways we look forward to sharing the spirit of Ramadan with those travelling for Umrah.” Etihad Airways will operate its daily flights using its Airbus A330. Flights are scheduled to depart from Al Ain International Airport at 13:30 Local Time (LT) and arrive at King Abdulaziz International Airport at 15:20 LT. Returning flights will depart from King Abdulaziz International Airport at 16:20 LT and arrive at Al Ain International Airport at 20:05 LT.

The International Air Transport Association (IATA) announced the global passenger traffic results for March 2019 showing that Middle East carriers’ passenger demand fell 3 per cent in March marking a second consecutive month of declining traffic. This reflects the broader structural changes in the industry which have been taking place in the region. Capacity increased 2.3 per cent, and load factor plunged 4.0 percentage points to 73.8 per cent. According to IATA, the overall global passenger traffic results for March 2019 showing that demand (measured in revenue passenger kilometers, or RPKs) rose 3.1 per cent, compared to the same month a year ago, which was the slowest pace for any month in nine years. “While traffic growth slowed considerably in March, we do not see the month as a bellwether for the rest of 2019. Nevertheless, the economic backdrop has become somewhat less favourable, with the IMF having recently revised its GDP outlook downward for a fourth time in the past year,” said Alexandre de Juniac, Director General and CEO of IATA.

It was announced by Air India that various new flights would begin from next month on international routes in order to meet heavy demand of seats during the summer vacation. The carrier will offer additional 3,500 seats per week on Mumbai-Dubai-Mumbai route from June 1. Moreover, it will offer additional 3,500 seats per week on Delhi-Dubai-Delhi route too from June 2 by operating two new flights using its B787 Dreamliner aircraft. “The airline will offer one way Economy class promotional fare of Rs 7,777 (all inclusive) from both Delhi and Mumbai to Dubai for sale and travel up to July 31, 2019,” Air India said in a statement. On its domestic front, Air India said it will introduce new flights on Bhopal-Pune-Bhopal route and Varanasi-Chennai-Varanasi route from June 5. The statement further added that, “The number of flights on Delhi-Bhopal-Delhi route will be increased from present 14 flights per week to 20 flights per week by introducing third frequency to the historical city of Tals.”

With the completion of ‘Great Move’ to its brand new home base, Istanbul Airport, one of the most significant cornerstones of the Turkish aviation history, Turkish Airlines will open five passenger lounges available for Business Class, Miles & Smiles, Elite Plus & Elite, Star Alliance Gold and Corporate Club passengers. There are currently three lounges open – the Turkish Airlines Business Lounge, Miles & Smiles Lounge and Domestic Lounge. The Exclusive Lounge and Arrival Lounge are planned to open in Summer 2019. The Turkish Airlines Business Lounge has an approximate area of over 60,000 square feet, seats 765 guests and features 13 private suites with showers. Turkish Airlines also designed a 130 square foot museum in here collaborating with the arts and cultural institution, Istanbul Modern. The Turkish Airlines Miles & Smiles Lounge is also over 60,000 square feet seating 765 guests, and offers 11 private suites with showers and space where guests can rest on comfortable couches, savor delicious and exclusive treats from Turkey along with international cuisine, or enjoy mobile masseur services. A console gaming experience, golf simulators and large children’s play area provide entertainment, while a technology center with 3D glasses and virtual reality is planned. The two lounges also provide meeting rooms, a library and prayer room. The Turkish Airlines Domestic Lounge is accessible through a special entrance gate located outside the terminal so passengers can complete check-in procedures. Lounge amenities include comfortable couches, Turkish cuisine, a large children’s play area, media wall with multiple TV screens and a prayer room. The overall design concept of the Business Class and Miles & Smiles Lounges reflect an Aegean theme, including designs depicting breezes from the Aegean region. …

The Ministry of Community Development and Etihad Airways have signed a memorandum of understanding (MoU) to launch the Etihad Senior Emiratis Basma Programme, which offers UAE nationals over the age of 60 an exclusive programme of benefits when flying with the airline. Etihad has also signed an agreement with Abu Dhabi Airports to provide Basma members with a range of added benefits from the capital’s airport. On the occasion of the launch, Her Excellency Hessa Bint Essa Buhumaid, Minister of Community Development, emphasised the importance of signing this MoU with Etihad Airways to offer an exclusive programme of benefits and discounts for senior Emiratis. Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said, “Following in the footsteps of our country’s great leadership, Etihad Airways truly values the contribution of the UAE’s senior citizens to our society.” Users of the Etihad Senior Emiratis Basma Card will be able to instantly access Silver status with Etihad Guest, the airline’s award-winning loyalty programme. Further benefits include discounts on Etihad Airways flights, when booked through Etihad Airways retail offices. Members will also receive 25 per cent bonus Guest Miles, discounts on upgrades using miles at the airport, alongside priority check-in at Abu Dhabi International Airport. They will also be entitled to an additional baggage allowance, depending on the class of travel. Commenting on this collaboration, Bryan Thompson, Chief Executive Officer at Abu Dhabi Airports, said, “Abu Dhabi Airports is eager to collaborate with our key partner, Etihad Airways, on producing tailored and creative offers that will further enhance our customer experience across our services.” Guests within the programme will also be offered a 10 per cent discount at Abu Dhabi Duty Free, as well …

Emirates is the only airline globally to have its mobile app available in 19 languages, including Arabic, English, Traditional and Simplified Chinese, Czech, French, German, Greek, Italian, Japanese, Korean, Portuguese (Brazil & Portugal), Polish, Russian, Spanish, Thai and Turkish. All the features in the Emirates app are now available in Arabic, bringing the total number of languages supported to 19. The Emirates app currently receives an average of 600,000 monthly downloads and allows users to search, book and manage their flights as well as their Emirates Skywards accounts. In recent years, the airline has been using analytical and customer behaviour insights to constantly improve its digital channels. Last financial year, a quarter of all ticket sales were made on its web and mobile channels and over 40% of customers checked-in online for their flights. “We have worked very hard to ensure our customers enjoy the same high-quality Emirates experience in the digital world as they do when enjoying our award-winning physical product and service. Our app has become a useful travel companion for more than 1.5 million travellers a month and it ensures a seamless customer journey on the go. We will continue to invest in mobile to provide an enjoyable customer experience and to make our customers’ travel journey as seamless as possible,” said Alex Knigge, Senior Vice President, Corporate Communications, Marketing and Brand (Digital). Earlier this year, the Emirates app was enhanced with new technology allowing customers to create bespoke playlists of their inflight entertainment ahead of their travel and sync it to their seats once on board, providing a world-class travel experience. The Emirates app is free to download on iOS or Android devices.