Tag Archives: Stefan Pichler

Royal Jordanian offers in-flight entertainment system on Airbus A319 and A320 fleet

Bluebox photo

Royal Jordanian (RJ) launched a new, state-of-the-art technology, offering passengers wireless in-flight entertainment (IFE) system on board the airline’s four Airbus A319 and six A320 aircraft. The new IFE service, which is provided by Bluebox Aviation Systems, is deployed on the Bluebox Wow portable wireless IFE system; this solution provides wireless content streamed to passengers’ personal devices on both Crown and Economy classes. To be able to view a wide range of films, TV programmes, games, airline info and audio, passengers need to download the ‘Sky Connect’ app on their personal devices from Apple Store or Google Play prior to their flight departure. This will enable them to stream IFE content provided by RJ for free on their personal devices (smartphones, laptops and tablets). Also RJ launched a campaign through all its communication channels to encourage customers to download the app and inform them about the requirements needed to enjoy using the new technology. Stefan Pichler, President & CEO, Royal Jordanian, said, “We’re continually enhancing our passenger services across all touch points, and Bluebox Wow enables us to do that by delivering wireless IFE to passengers’ own devices. It is both a cost-effective and a quick way of modernizing the IFE on part of our medium- and short-haul fleet, and with Bluebox’s commitment to continually invest in new capabilities, we know that as the technology advances, so will our ability to deliver even more to our passengers.” “We are delighted that Royal Jordanian has chosen Bluebox Wow,” said Kevin Clark, CEO of Bluebox. “Both the technological innovation and the deployment model of Bluebox Wow make Royal Jordanian and its fleet of A319s and A320s a natural fit for Bluebox Wow, a solution that …

Read More »

Etihad Airways inks codeshare agreement with Royal Jordanian to enhance guest experiences

RJ-Etihad codeshare image 2

Etihad Airways and Royal Jordanian have announced a new codeshare partnership to provide customers with greater access to key leisure and business destinations in North Africa, Europe, Canada, Asia and Australia. This is the first such partnership between the two airlines which offer multiple daily services between their respective hubs in Abu Dhabi and Amman. The partnership will see Etihad Airways place its ‘EY’ code on Royal Jordanian’s flights from Abu Dhabi via Amman’s Queen Alia International Airport to Larnaca and Berlin, while Algiers, Tunis, Vienna and Montreal will be added to the agreement soon. In turn, Royal Jordanian will initially place its ‘RJ’ code on Etihad Airways services from Amman to Abu Dhabi and vice versa, and then from the UAE capital to Brisbane and Seoul. Subject to government approval, RJ will also market Etihad flights from Abu Dhabi to Ahmedabad, Bangalore, Calicut, Cochin, Delhi, Chennai, Mumbai, Hyderabad, Trivandrum, Manila, Beijing and Shanghai. Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, said, “This partnership reinforces the deep cultural, tourism and trade connections between the UAE and Jordan, and opens up a new world of opportunities for our customers. Both the airlines share the common values of genuine Arabian hospitality and service, combined with the next-generation fleets, enviable reputations for efficiency and reliability, and a combined network spanning the globe.” Stefan Pichler, President and CEO, Royal Jordanian, said, “We are delighted to have Etihad Airways beside our codeshare partners who help us grow in different markets. This move is bound to expand our presence in Asia and Australia, which are key destinations for many RJ customers. This commercial partnership offers convenient transiting in Amman and Abu Dhabi to their final …

Read More »

Royal Jordanian hosts Arab Air Carriers’ 82nd Executive Committee meeting

The CEO's of 8 Arab airlines, members of the committee

The Executive Committee of the Arab Air Carriers’ Organization (AACO) held its 82nd meeting in Amman, which was hosted by Royal Jordanian (RJ) Airline. The meeting, held at InterContinental Hotel, was headed by Saleh Bin Nasser Al Jasser, Director General of Saudi Arabian Airlines and Chairman of AACO Executive Committee. The attendees included RJ President & CEO Stefan Pichler, AACO’s Secretary General Abdul Wahab Teffaha and the CEOs of eight Arab airlines that are members of the Executive Committee. The participants held discussion on tackling several strategic issues and development of some joint projects among AACO members. Besides, the committee discussed internal issues regarding preparation of AACO’s 51st Annual General Meeting to be held between November 5 and 7, 2018. Pichler said RJ is pleased to host the chief executives of the Arab Carriers, and he underlined the significance of these meetings that gather the Arab airlines under one umbrella to find the best solutions to the problems that the aviation industry faces in the region. Royal Jordanian has been an AACO member since 1965. Teffaha said that one of the tasks of the Executive Committee is to supervise the work of the organisation and discuss the main issues that concern the Arab Carriers in various fields, which include joint projects among members being managed by AACO, aero-political matters in the world and the region and AACO’s priorities in the upcoming days. AACO is made up of 33 Arab airlines that operate over 1,400 aircraft with an average age of 7 years, half the age of other global fleets.

Read More »

Royal Jordanian partners with Tanasuk to enhance website performance

RJ's homepage

The recent partnership between Royal Jordanian (RJ) and Tanasuk Technologies is based on producing an unprecedented performance-based enhancement on RJ’s site. Phase 1, which lasted for 10 weeks, saw a complete migration from Royal Jordanian’s previous content management system to the new and improved Sitecore Experience platform. RJ can now satisfy its customers with many flexible online touch-points. Additionally, it integrates extremely well with RJ’s marketing and digital tools, enabling customers to access an advanced website. So far, the Tanasuk team migrated over 200 pages across six different languages on RJ’s website. The next phase will consist of a complete data migration process, whereby all of RJ’s historical data from various sources and platforms will be consolidated and migrated using different Sitecore omnichannel experiences. Stefan Pichler, President/CEO, RJ said, “We are glad to work with Tanasuk Technologies which provides us with this highly customisable platform that helps RJ achieve its short- and long-term future plans to adopt a dynamic Content Management System, while integrating powerful tools, being in sync with IATA’s standards and systems.” leath Arensen, Founder, Tanasuk said, “As the first Jordanian entity to implement Sitecore, RJ is leading the way in digital transformation.Working closely with the RJ team just confirmed to us how committed they are to their customers—being one of them myself!.”

Read More »

Royal Jordanian to fly to Copenhagen from June 3

Royal Jordanian

Royal Jordanian (RJ) is set to launch a new direct service to Copenhagen as of June 3, 2018. The three weekly flights will give RJ a strong presence in the Scandinavian market. This addition is in line with RJ’s turnaround plan that includes continuous assessment of the route network to enhance traffic to Jordan and improve connectivity via the base, Amman. The new route will attract more tourists to Jordan, facilitate travel for businessmen, and enhance trade between Jordan and the Scandinavian market. Royal Jordanian will operate three weekly flights with Airbus 320 family planes on Tuesdays, Thursdays and Sundays. The plane departs Queen Alia International Airport, Amman at 10:45, and arrives at Copenhagen International Airport at 14:30. Return flights depart Copenhagen Airport at 15:25 and arrive at QAIA at 21:00. Stefan Pichler, President/CEO, RJ said, “RJ will continue to review its network and look for new markets to enhance traffic and connect Jordan to the world, in line with our vision to become the airline of choice in the Middle East and the Levant.”  

Read More »

Royal Jordanian expands code share with Turkish and Malaysia Airlines

From the top - City View

Royal Jordanian (RJ) expanded its codeshare agreements with Turkish Airlines and Malaysia Airlines, giving its guests the option to travel to more destinations with competitive fares and more convenience. The expansion of the codeshare agreement with Turkish Airlines, which has been in place since 2015, added three new cities to RJ passengers’ list of potential destinations- Milan, Sofia and Sarajevo, which are sold in connection with RJ’s Amman-Istanbul flights. The codeshare expansion agreement with Malaysia Airlines, signed in 2010, gives RJ passengers access to four new destinations- Langkawi, Penang, Sydney and Melbourne, all sold in connection with RJ’s Kuala Lumpur flight. RJ has 15 codeshare agreements with global airlines, including with one world carriers and with international airlines. Stefan Pichler, President/CEO, Royal Jordanian said, “Codeshare agreements with global airlines are in line with RJ’s turnaround plan and endeavour to offer an improved passenger experience and enhance competitiveness at regional and global levels.” “Having flexible connections will no doubt increase traffic on RJ’s network,” he said, assuring that RJ will continue to partner with other airlines, through various commercial activities.

Read More »