Tag Archives: DXB

Dubai Airports has issued a passenger advisory alerting travellers about Dubai International (DXB) getting exceptionally busy over the next two weeks as a result of schools breaking for summer and the Eid Al Adha holidays. According to the operator, some 2.4 million passengers are expected to pass through DXB between June 24 and July 4, with average daily traffic reaching 214,000 passengers. July 2nd is expected to be the busiest day with daily traffic exceeding 235,000 passengers. Similar passenger numbers are anticipated at the airport over the Eid Al Adha weekend of July 8 and 9. While Dubai Airports is working closely with airlines, control authorities, and commercial and service partners to ensure a smooth airport experience for passengers from kerb to boarding gates, the operator has urged travellers to follow a few simple tips to beat the holiday rush. Be aware of the latest travel regulations for the destination you are travelling to and ensure that you have all the necessary documents with the required validity before reaching the airport. For those travelling with families, children over the age of 12 can use Smart Gates to speed up the passport control process. If you are flying out of Terminal 1, arrive at the airport no earlier than 3 hours before your departure. Use online check in wherever available to save time. Those travelling from Terminal 3 can use Emirate’s convenient early and self-service check-in facilities. Weighing luggage at home, checking documents in advance, and being prepared for security checks can save a lot of time at the airport. Use Dubai Metro to get to and from the airport. Metro operating times are extended during Eid holidays. Friends and families …

Emirates has re-opened its dedicated First Class Lounge at Dubai International (DXB’s) Concourse B to serve the growing volume of premium customers travelling from and through Emirates’ hub, as more markets around the world ease restrictions and put in place protocols that enable international travel. Emirates will also continue to operate its Business Class Lounge in Concourse B which has been opened since July 2020 for First and Business Class travellers as well as eligible Skywards members. With comprehensive bio-safety protocols in place, customers can enjoy a full complement of trademark services located within the Emirates First Class Lounge, such as: a complimentary facial treatment at the Timeless Spa, complimentary services at Shoeshine by Mr Cobbler, four fine champagne vintages at the dedicated Moet and Chandon bar, special offers at luxury wine and spirits retailer Le Clos, and limited-edition tea blends with Dilmah Tea. The re-opened Emirates First Class Lounge also features refreshed and spacious seating in the dining, rest, and social areas. In addition to a generous selection of fine wines, spirits, and cocktails, Emirates First Class customers can enjoy an entirely new menu with over 55 individual dishes painstakingly created by chefs at Emirates Flight Catering. Reflecting the latest food trends and customer feedback, Emirates’ latest First Class Lounge menu offers a dedicated selection of delicious vegan, gluten-free and other healthy options, in addition to culinary highlights such as: char-grilled wagyu burger, 72-hour braised beef short ribs, foie gras terrine, Black Angus tenderloin, and a traditional Emirati breakfast. Catering to customers flying in from different time zones, the Lounge offers all-day breakfast and lunch options, round the clock. A generous selection of refreshing ice creams and mocktails are …

Dubai Airports has announced that it will reopen Dubai’s International’s Terminal 1 and Concourse D on June 24. The facilities were closed on March 25, 2020 following the partial suspension of operations at DXB as part of the strategy to control the spread of Covid-19. Welcoming the reopening of Terminal 1 as an important step in preparing to accommodate the anticipated growth in travel demand in the coming weeks and months, His Highness Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of Dubai Airports said,  “Dubai’s aviation sector has been at the forefront of a global campaign to restore vital international air services with the opening of quarantine-free travel corridors between the UAE and multiple countries around the world. This move signals our confidence that the outlook for the rest of the year and beyond is one of optimism, as well as being a clear indication of Dubai’s intent to lead the aviation industry in its efforts to enable social and economic recovery of the world. This reopening is a collaborative effort of the many stakeholders involved in the operation of the world’s largest international airport and we are delighted to be able to make this important step towards the restoration of full airport operations.” The reopening of the facilities will enable the gradual return of 40 plus international carriers that are currently operating at Terminals 2 and 3 back to their home terminal at DXB. Dubai Airports has advised passengers to confirm their terminal of departure and arrival with their airline prior to coming to the airport as the transition will be managed in several stages, with the plan for the relocation to be completed by the end of June. …

Dubai International (DXB) ended the first quarter of the year on a relatively positive note, registering a gradual but steady recovery in both customer numbers and cargo volumes. By the end of Q1 2021, DXB served 63% of the destinations in 89% of the countries on 74% of the airlines compared to before the COVID-19 pandemic. Boosted by passenger numbers breaching the 2 million mark in March, DXB’s passenger volumes for the first quarter this year reached 5.75 million. This translates to a contraction of 67.8% compared to Q1 of 2020, which was largely unaffected by the pandemic-related suspension of operations by airlines and airports worldwide towards the end of March. India, which is traditionally a strong market for the UAE, retained its position as DXB’s top destination country with traffic for Q1 reaching 1,384,448 – propelled by top city destinations New Delhi and Mumbai. Pakistan was placed second with 454,294 customers, followed by Bangladesh (221,027 customers) and Russia (196,890 customers). Other destination countries of note include Egypt and Turkey. The top three cities were New Delhi (262,035 customers), Dhaka (178,593) closely followed by Addis Ababa (169,715 customers). Commenting on DXB’s Q1 performance, Paul Griffiths, CEO of Dubai Airports said, “Whilst passenger numbers for the first quarter remained significantly below the monthly volumes we handled before March 2020, in the context of the current global situation they are very encouraging and reflect the consolidation phase in our business recovery. Despite the ongoing challenges to air travel as the world continues to battle against the impact of the global pandemic, as an important hub, DXB will continue to play its role of enabling mobility and connectivity and contribute to the much …

Dubai International (DXB) further bolstered its connectivity to the subcontinent with the launch of the US-Bangla Airlines flights between the Bangladeshi capital city of Dhaka and Dubai. The inaugural flight from Dhaka’s Hazrat Shahjalal International Airport arrived at DXB’s Terminal 2 at 2240 hours on Monday with 140 passengers. The airline will operate daily flights between the two destinations on a 164-seat capacity Boeing 737-800 aircraft. The Dhaka-Dubai route recorded a traffic of 850,000 passengers in 2019.

Emirates’ self-check-in and bag drop kiosks at Dubai International (DXB), which made its debut in September last year, have now gone touchless further enhancing the smart contactless journey for passengers travelling from Dubai. The 32 self-service bag drop machines and 16 check-in kiosks can be controlled completely by personal mobile devices without touching the screens; providing a safe and convenient airport experience. The kiosks allow customers to check-in, receive their boarding pass, choose seats on board, and drop off their bags. New services have also been added to allow passengers to make payments for ancillary purchases, such as additional baggage allowance, directly at the kiosks. The self check-in kiosks, placed at the Economy check-in area in Terminal 3, complement the desks manned by Emirates check-in agents to reduce waiting time for customers during peak periods and improve the experience in Dubai. The service is now available to customers travelling to all destinations except to the US, Canada, China, India and Hong Kong due to additional requirements from these destinations. More kiosks are planned for the First and Business Class check-in area. Emirates has spared no effort in creating a smart contactless journey for its customers. Travellers can also choose to use its integrated biometric path to breeze through DXB. Utilising the latest facial biometric technology, Emirates passengers check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport. The smart contactless experience continues on board with digital menus available on the Emirates app allowing customers to browse the menus on their personal devices both online and offline; as well as on Emirates’ Wi-Fi portal without needing to purchase a …

flydubai announced the start of flights to Grozny, the capital of the Chechen Republic in the Russian Federation. Flights between Dubai International (DXB) and Grozny Airport (GRV) will operate twice weekly starting from 17 December 2020. flydubai will be the first carrier to offer direct flights on this route from the UAE. flydubai has been operating flights to Russia since 2010 and offers passengers from the UAE through the combined flydubai and Emirates network easier access to Moscow and other major Russian cities. The airline has been steadily increasing its operations since July and continues to operate all-cargo flights and repatriation flights in addition to scheduled services. The new service to Grozny will give passengers access to Dubai and other holiday destinations across the carrier’s network. Commenting on the announcement, Ghaith Al Ghaith, Chief Executive Officer (CEO) at flydubai, said: “since commencing operations in 2009, we have been committed to opening up new routes to previously underserved markets to offer more people the opportunity to travel more often. As we continue to see more countries lifting restrictions on international travel and expect the demand for travel to increase during the winter holiday season, we are pleased to announce the start of flights to Grozny.” Located on the Sunzha River, Grozny is the capital city of the Chechen Republic. The city has a lot to offer including modern architecture, shopping malls and attractions such as the Grozny Central Dome Mosque. Jeyhun Efendi, Senior Vice President, Commercial Operations and E-commerce at flydubai, added: “Russia has always been an important market for flydubai. With the new direct route between Dubai and Grozny we continue to support the flow of travel, trade and tourism …

flydubai from Dubai International (DXB) landed at Tel Aviv Ben Gurion International Airport (TLV) to a water salute.  The inaugural flight was flown by Captain Patrick Gonzenbach and Emirati First Officer, Abdulla Al Shamsi. On board the aircraft was a delegation led by Ghaith Al Ghaith, Chief Executive Officer, flydubai. They were met on arrival by Israeli Prime Minister Benjamin Netanyahu, along with a delegation that included the CEO of Ben Gurion International Airport Shmuel Zakay and representatives from the aviation industry. Ghaith Al Ghaith, Chief Executive Officer at flydubai, said: “Today’s inaugural flight sees the air transport agreement realised.  The creation of these direct air links will support the development of commercial ventures across a number of sectors helping to drive success and prosperity.  We look forward to welcoming the first passengers from Israel as they come to explore the UAE.” Jeyhun Efendi, Senior Vice President, Commercial Operations and E-commerce, said, “Since we announced the launch of operations to Tel Aviv we have seen strong demand for services from both Israel and the UAE.  We received our first bookings from both tourists and business travellers shortly after the schedule was published. There is opportunity to further grow our double daily service.”  

Emirates has launched an integrated biometric path at Dubai International airport (DXB). The contactless airport experience is now open to Emirates passengers travelling from and through Dubai. The integrated biometric path will give passengers a seamless travel journey from specific check-in to boarding gates, improving customer flow through the airport with less document checks and less queuing. Utilising the latest biometric technology – a mix of facial and iris recognition, Emirates passengers can now check in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, simply by strolling through the airport. The various touchpoints in the Biometric path allow for a hygienic contactless travel journey, reducing human interaction and putting emphasis on health and safety. Adel Al Redha, Emirates’ Chief Operating Officer said, “We have always focused on providing a great customer experience at any touchpoint and now it is more vital than before to make use of technology and implement products, and introduce processes that focuses not only on fast tracking customers, but more importantly on health and safety during their travel journey. The state-of-the-art, contactless biometric path is the latest in a series of initiatives we have introduced to make sure that travelling on Emirates is a seamless journey and gives customers added peace of mind.”

Dubai Airports welcomed the resumption of scheduled operations by foreign carriers at Dubai International (DXB). A total of 13 international airlines resumed scheduled flights this week as Dubai opened its skies and arms to tourists effective July 7. Airlines resuming operations at DXB include Air Blue, Air France, Cebu Pacific, EgyptAir, Ethiopian Airlines, Gulf Air, KLM, Lufthansa, Mahan Air, Middle East Airlines, Pakistan International Airlines, Philippine Airlines and Royal Jordanian with more expected to join later. In addition to foreign carriers, DXB-based Emirates airline and flydubai have boosted their schedules. “We have ensured everything is in place to welcome airlines from around the world back to Dubai as a growing number of bilateral agreements between countries conclude to facilitate the opening of borders and the gradual return of traffic,” said Paul Griffiths, CEO of Dubai Airports. “Our ability to resume passenger operations has been enabled by the significant and early steps the UAE government took to tackle the threat of the spread of the virus, together with the robust health and safety measures in place at DXB, and the excellent advanced healthcare services available here in Dubai. We remain in close discussions with government officials and airlines to support the resumption of additional services as approvals are granted in the weeks and months ahead. The message is that we are ready to welcome visitors back to Dubai and we will do our utmost to take care of them whilst they are here” As services resume passengers are being advised to always confirm their terminal of departure and arrival with their airline prior to coming to the airport as some carriers may have temporarily changed terminals.