Etihad and Panasonic Avionics launch wellness solution onboard

New Wellness SolutionEtihad will be the first airline to trial Panasonic’s new wellness solution, the Jet Lag Adviser, which was developed in collaboration with Detalytics. The solution will be integrated into the airline’s passenger app. One of the biggest challenges air passengers face when travelling across multiple time zones is jet lag. To help passengers combat this, the Jet Lag Adviser takes a range of passenger inputs including chronotype, circadian rhythms, height, weight, the nature of travel, and travel information such as flight times, routes and zones and uses its artificial intelligence engine to produce personalised jet lag plans for passengers with tailored advisories to help them reduce jet lag.

Robin Kamark, Chief Commercial Officer, Etihad Aviation Group, said, “With the Jet Lag Advisor, we can now leverage artificial intelligence to improve the travel experience.” Passengers will receive a combination of generic route-based and personalised ‘jet lag impact scores’ which gives them a summary of how severe jet lag may be on that route in general and their own travel specifically, while the personalised jet lag plan incorporates the pre-flight, flight and post-flight phases, and provides a schedule of different recommendations and tips for specific times in each phase on what to do to reduce jet lag, such as sleeping, exposure to light, exercise, hydration, and the type of food to consume. Throughout each phase of the travel experience, the Jet Lag Adviser will send reminders with recommended actions to passengers via the app.

Hideo Nakano, Chief Executive Officer of Panasonic Avionics, said, “We are delighted to be working with Etihad Airways to introduce technology that can help their passengers reduce jet lag, and so enhance their travel experience.”