Shivani DDPPL

flydubai flights to relocate to Terminal 3 from December 2018

Following the announcement of the partnership last year between Emirates and flydubai, it was recently announced that flydubai flights to 10 of its destinations will move from its current operating base of Terminal 2 and relocate to Terminal 3 at Dubai International (DXB). Other services will continue to operate from Terminal 2, Dubai International (DXB) and Dubai World Central (DWC). His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman of flydubai, said, “Last July, we announced the extensive codeshare partnership which has seen Emirates and flydubai work closely together to offer customers unmatched opportunities to travel. As part of this next phase flights to 10 flydubai destinations will operate from Terminal 3 optimising connectivity for their passengers from the world’s busiest airport.” From December 2, 2018, flights to Belgrade, Bishkek, Bucharest, Catania, Dushanbe, Helsinki, Krakow, Prague, Rostov-on-Don and Salalah will operate from Terminal 3, Dubai International. Flights to these destinations before December 2, will continue to operate from Terminal 2. Passengers booked to travel to these destinations will be able to check-in for their flight at the Business Class and Economy Class desks in the departures area of Terminal 3. Business Class passengers will be able to use fast track on the ground and enjoy other Business Class services, whilst transiting passengers will have a smooth and quick transit time. Destinations have been chosen to help improve the connection between Emirates and flydubai. Further flights operating from Terminal 3 will be added in the summer schedule in 2019.

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DTCM introduces revenue management training for hospitality professionals

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) has developed an interactive training programme led by prominent industry experts to help ensure Dubai’s resilient hospitality sector continues to maintain global price competitiveness. The Revenue Management Workshop programme will bring together hotel revenue managers, reservation managers, sales and marketing managers for a hands-on and practical session, to share fundamental best practices in yield management and forecasting, in addition to monitoring applications and tools. The programme spread across 24 workshop sessions, facilitated in partnership with InsightsOut, specialises in both research and revenue management across the hospitality and service industry. With the aim of training 600 professionals, each session has been designed to host a maximum of 25 participants in a personalised and immersive learning environment. Trainees will be educated on key aspects of revenue management including data analysis, optimising demand and evaluating industry standards to set best possible pricing strategies. H E Helal Saeed Almarri, Director General, Dubai Tourism said, “With hospitality roles quickly evolving to meet the needs of a fast-paced industry, understanding revenue management tools and how to apply the concepts to manage inventory and rates remain key to designing effective strategies to thrive in prevalent market conditions. Such training programmes are therefore crucial as we look to further empower Dubai’s hotel industry professionals to play a larger role in contributing to the city’s thriving tourism landscape and ultimately drive better revenue.”

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Dubai to host maiden Global Investment in Aviation Summit

The first Global Investment in Aviation Summit (GIAS), set to be held in Dubai, will host over 500 top aviation asset managers, aircraft lessors, investors, airlines, aircraft manufacturers, maintenance, repair and overhaul (MRO) facilities, aviation logistics suppliers and fixed-base operators (FBOs). The delegates from 40 countries will include 20 aviation ambassadors, 10 knowledge partners, 200 aviation officials and 300 investors brainstorming throughout the three days. The conference will take place as the UAE authorities are investing Dh85 billion ($23.16 billion) in airport development and expansion that will see its airports handle develop combined capacity to handle more than 300 million passengers per year. “Our airlines and airports have been ranking consistently as among the best internationally. On compliance level, UAE ranked as a top member state of the International Civil Aviation Organisation. GIAS is UAE’s testament of our commitment to push the nation to be a global pioneer in this field. The glass ceiling is not too high to break as we have mounted unimaginable innovations,” said HE Saif Mohammed Al Suwaidi, Director-General, UAE General Civil Aviation Authority.

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Ethiopia launches e-visa service for all tourists

The Ethiopian Immigration and Nationality Affairs Main Department in collaboration with Ethiopian Airlines has recently launched an e-visa service for all international visitors to Ethiopia. Though the e-visa service initially launched in June 2017 was available for a limited number of countries, all international visitors will now be able to travel to Ethiopia by processing their visa online under the new initiative. The e- visa is processed and issued online on a single webpage where applicants apply, pay and secure their entry visa online. Once the application is approved, applicants will receive an email authorising them to travel to Ethiopia and they will get their passport stamped with the visa upon arrival in Addis Ababa. Tewolde GebreMariam, Group CEO, Ethiopian Airlines, remarked, “Ethiopia is endowed with historical places, natural beauty, colourful and diverse cultural activities and various endemic wild animals which are of great interest to international tourists. However, we have not made the best use of these natural resources to attract tourists. To this effect, this project is part of a new national initiative to transform the tourism sector in the country.” The full commencement of the online visa application and issuance system will promote tourism, trade and investment to the country. It will save time, energy and cost for travellers to Ethiopia in addition to the simplicity and convenience that it facilitates.

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Al Bait Sharjah to open doors on September 1

General Hotel Management Ltd (GHM) has announced the opening of its second resort — Al Bait Sharjah in the Middle East on September 1. Following the success of the award-winning Chedi Muscat, this announcement marks yet another significant milestone to celebrate Arabian heritage. Developed in partnership with Shurooq (the Sharjah Investment and Development Authority), Al Bait Sharjah offers an unrivalled dimension of luxury, sophistication and personalised service never experienced before in the Emirate. Located in the region’s biggest restoration project known as ‘Heart of Sharjah’, the opening of Al Bait plays a key role in re-establishing Sharjah as the cultural hub of the United Arab Emirates. Paying homage to traditional Sharjah architecture, the 53-key heritage resort is constructed from the restored foundations of vintage homes that once belonged to noted Emirati families. Al Bait, meaning home in Arabic, is carefully remodelled and designed to provide world-class hospitality services and luxurious experiences to its guests, through elements that are in harmony with culture, society, history and civilisation as well as quintessential Emirati hospitality and etiquette. “GHM has taken the lead in pioneering luxury hospitality in the Emirate, while connecting the modern traveller to Sharjah’s rich storied past. We eagerly look forward to welcoming guests to Al Bait for an experience comparable to no other,” states Patrick Moukarzel, the resort’s General Manager.

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New Sharjah City Center opens as the regional retail tourism destination

As Sharjah drives towards welcoming 10 million tourists by 2021, the retail tourism sector is being developed by Majid Al Futtaim. The latest family lifestyle and entertainment tourism destination is the Sharjah City Center which was refurbished and expanded with a cost of over AED 260 million to a spacious 51,000 plus sq ft. area housing over 23 new brands, unique cinematic experience with Michelin chef served menus and 1400 plus new parking slots. “We work very closely with hotels, agents and Sharjah tourism to ensure that we present a good retail tourism destination which could attract tourists from all over the world. We are constantly working towards reimagining the retail and leisure landscape to meet the evolving demands of our discerning shoppers and retain our position as their preferred shopping destination in Sharjah. The new, revitalised City Centre Sharjah is a result of valuable feedback from our long-standing customers who seek trendy international brands, exciting F&B concepts that appease a plethora of tastes and a destination where they can spend hours with their loved ones enjoying the wide variety of entertainment options,” said Fuad Mansoor Sharaf, Managing Director for Majid Al Futtaim Properties, Shopping Malls (UAE, Bahrain & Oman). The mall has been redesigned with a skylight roof to allow for more natural light and spacious storefronts that extends a fresh and contemporary feel to make every visit pleasurable. Keeping accessibility and convenience of shoppers at the heart of the project, City Centre Sharjah has revamped the carpark with 1,426 parking bays and easy entry and exit routes close to the mall’s anchor stores.

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Collinson signs exclusive lounge operator deals with Muscat and Dammam

Collinson has announced two new, exclusive partnerships to bring additional lounge access to its customers in the Middle East. The new relationships means Collinson customers will have the opportunity to make use of the Primeclass Lounge at the newly opened Terminal at Muscat International Airport in Oman, and the naSmiles Lounge at Dammam King Fahd International in Saudi Arabia. Through an exclusive partnership with TAV, Collinson customers now have access to the Primeclass Lounge, the only independent lounge at Muscat International. The lounge is located airside on the second floor and is accessible to all customers 24/7. The lounge’s décor and styling is based on a reinterpretation of Oman’s traditional architecture and distinctive landscapes, reflecting the beauty of the country while combining comfort with utility. A range of facilities catering for leisure and business customers make it the perfect place for Collinson’s customers to relax and unwind before a flight. The naSmiles Lounge, a brand-new addition to one of Saudi Arabia’s biggest airports, is located airside, on the ground floor next to Gate 16. It is open 24/7 to domestic passengers only. Priyanka Lakhani, Regional Commercial Director, Middle East, Africa and India at Collinson, the operator of Priority Pass, commented: “These new partnerships demonstrate our commitment to providing lounge access to our customers all over the world. The newly opened terminal at Muscat International is a key hub for the Middle East and is fast becoming a go to destination for business travelers, while the brand-new lounge at King Fahd International provides a sanctuary for travelers with its modern design and spacious layout.”

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Etihad launches inflight guest medical services

Etihad Airways has launched two specialised services for air travellers with pre-existing medical conditions, ensuring continuity of care and in-flight safety. The one-stop-shop services will be carried out by members of the Etihad medical team who are qualified in aviation and transport medicine. The first service allows guests, who require medical clearance prior to travel, the opportunity to request an Etihad aviation doctor to visit them and conduct an evaluation in consultation with their attending physician. All medical forms and assessments will be completed by the Etihad doctor on-site, leading to a recommendation about their “fit to fly” status within one day. The second service is the introduction of an in-flight nurse who can accompany guests during their trip and provide medical support. Nadia Bastaki, Etihad Airways’ Vice President Medical Services, said, “Etihad is delighted to be the first airline in the region to provide these new medical services which will cater for guests who require medical assistance during their travel. Both services will help ensure our guests have a smooth and hassle-free journey, greatly removing unnecessary anxiety they sometimes feel when travelling.” Guests interested in availing these services can visit: etihad.com/meda

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Emirates launches five times-a-week service to Santiago in Chile

Emirates has launched a new, five times-a-week service from Dubai (DXB) to Santiago International Airport (SCL), via the Brazilian city of Sao Paulo (GRU), marking the airline’s first arrival in Chile. On board the inaugural Boeing 777-200LR flight, which was welcomed at both Sao Paulo and Santiago airports with a water cannon salute, was a group of special guests and media. Hubert Frach, Emirates Divisional Senior Vice President, Commercial Operations, West said, “We are very pleased to see the interest this new route has created since it was announced in late January, reflected in strong bookings from and to Santiago. Santiago is a very popular leisure and business destination, and this new service will offer customers across our global network, particularly from key inbound markets such the Far East, Middle East and West Asia, a great travel option to South America. The new service will also give travellers from Chile the opportunity to experience Emirates’ superior product and service, and offer them more convenient travel options with Emirates to Sao Paulo, Dubai and onward to destinations across our network,”. “The arrival of Emirates in Chile is an important symbol of trust and confidence in the country, to our authorities and to how Groupe ADP, VINCI Airports and Astaldi Concessioni, through Nuevo Pudahuel, are setting a new standard of service at Arturo Merino Benítez Airport”, said Nicolas Claude, CEO Nuevo Pudahuel.

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Turkish Airlines inks deal with American Express Global Business Travel (Amex GBT)

Turkish Airlines has signed a deal with American Express Global Business Travel (Amex GBT) to expand its existing collaboration to a global partnership. The global carrier which has added the South America region to the new joint service area, will also become one of the airlines supported by Amex GBT at the top level, within the scope of this expanded agreement. The agreement was signed by M İlker Aycı, Chairman of the Board and Executive Committee, Turkish Airlines and Greg O’Hara, Board Chairman, Amex GBT. The collaboration is aimed to determine a common strategy on a global level and increase the cooperation between the managements of both parts at all levels. Another goal at this point is to increase the cooperation in product development and sales for ‘Marine & Offshore’, ‘Travel and Lifestyle Services’ and ‘Meeting & Events’ segments. Aycı said, “We are pleased to enter such an important business partnership with Amex GBT. With this new agreement, which was existed on a regional scale and now expanded to global, we aim to increase our market share also in the corporate travel segment and be the most preferred airline for all business travellers worldwide.”

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